IP Office Application Notes

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  Title Description Category Date
Avaya IP Office R9.0 with Scantalk TeamView Office Manager These Application Notes describe the configuration steps required for Avaya IP Office R9.0 with Scantalk TeamView Office Manager. Application Suite 2014/09/28
Informatec UMB Informatec with Avaya IP Office These Application Notes describe the configuration steps required for Informatec UMB Informatec to interoperate with Avaya IP Office. Informatec UMB Informatec is a hospitality messaging system. In the compliance testing, Informatec UMB Informatec used the SIP User and Configuration Web Service interfaces from Avaya IP Office to provide voicemail, wakeup call, name and user profile template change, room status, minibar, and weather forecast features. Hospitality 2014/09/23
TW Telecom Managed SIP Services with Avaya IP Office Release 9.0 and Avaya Session Border Controller for Enterprise These Application Notes describe the steps to configure Session Initiation Protocol (SIP) Trunking for an enterprise solution using Avaya IP Office Release 9.0 and the Avaya Session Border Controller for Enterprise to interoperate with TW Telecom Managed SIP Services. SIP Trunking 2014/09/23
Configuring IDT Net2Phone SIP Trunking Service with Avaya IP Office R9.0.3 and Avaya Session Border Controller for Enterprise 6.2.1 The IDT SIP Trunking Service provides the enterprise with PSTN access via a SIP trunk between the enterprise and the IDT network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2014/09/23
Configuring Avaya IP Office Release 9.0 to support Zen Internet SIP Trunk Service The Zen Internet SIP Trunk service provides PSTN access via a SIP trunk connected to the Zen Internet Voice Over Internet Protocol (VoIP) network as an alternative to legacy Analogue or Digital trunks. Zen Internet is a member of the Avaya DevConnect Service Provider program. SIP Trunking 2014/09/16
Configuring Frontier SIP Trunking with Avaya IP Office 9.0 Frontier SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the Frontier network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2014/09/11
Cetis 3300IP and 9600IP Series SIP Telephones with Avaya IP Office These Application Notes describe the steps required to integrate the Cetis 3300IP and 9600IP Series SIP Telephones with Avaya IP Office. The Cetis 3300IP and 9600IP Series SIP Telephones were designed for the hospitality industry and register with Avaya IP Office. The Cetis 3302IP and 9602IP SIP Telephones, which use the same firmware, were used in this compliance test. Telephone 2014/09/11
Configuring Pridis Connecsy Enterprise with Avaya IP Office 500 V2 Release 9.0 These Application Notes describe the configuration steps required for Pridis Connecsy Enterprise to interoperate with Avaya IP Office 500 V2 Release 9.0. Application Suite 2014/09/08
DATEL UCCS CRM Integration with Avaya IP Office 9.0 Configuration steps required for DATEL UCCS CRM Integration to interoperate with Avaya IP Office 9.0. DATEL UCCS is a contact center management solution, and CRM Integration is an optional component that supports retrieval of calling party information from existing CRM application and make available to answering agents. Contact Center 2014/08/28
Configuring Nuance Speech Attendant with Avaya IP Office 9.0 Integrating Nuance Speech Attendant with Avaya IP Office using SIP. Nuance Speech Attendant allows callers to speak the name of a person, department, service, or location and be automatically transferred to the requested party without waiting to speak to an operator. In addition, the caller may dial an extension number and be transferred to the requested party. SIP Trunking 2014/08/25
LiveSentinel SIP Multimedia Video Door Intercom with Avaya IP Office Configuration steps required for LiveSentinel SIP Multimedia Video Door Intercom to interoperate with Avaya IP Office. LiveSentinel VDI SIP Multimedia Intercom is a SIP-based device that can register with Avaya IP Office as SIP endpoints and enables video conversations and remote entry using door release features. Telephone 2014/08/24
Configuring TW Telecom Managed SIP Services with Avaya IP Office Release 9.0 Configuring SIP trunking for an enterprise solution using Avaya IP Office Release 9.0 to interoperate with TW Telecom Managed SIP Services. SIP Trunking 2014/08/24
Revolabs FLX with Avaya IP Office Configuration steps required for Revolabs FLX to interoperate with Avaya IP Office. The Revolabs FLX is a SIP conference phone that can register with Avaya IP Office as a SIP endpoint in support of voice communications and conferencing requirements. Telephone 2014/08/21
Configuring CenturyLink SIP Trunk Service using Sonus with Avaya IP Office 9.0.3 Configuring Session Initiation Protocol (SIP) Trunking between service provider CenturyLink using Sonus switch and Avaya IP Office 9.0.3 CenturyLink SIP Trunk Service (CenturyLink) provides PSTN access via a SIP trunk between the enterprise and the CenturyLink network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2014/08/07
Configuring Alestra Enlace IP SIP Trunk Service (Broadsoft platform) with Avaya IP Office 9.0 using SIP Trunk Registration Configuring Session Initiation Protocol (SIP) Trunking between the Alestra Enlace IP SIP Trunk service on the Broadsoft platform and Avaya IP Office 9.0, using SIP Trunk Registration. SIP Trunking 2014/08/07
Windstream SIP Trunking Service (Sonus Platform) with Avaya IP Office Release 9.0 A sample configuration using SIP trunking between the Windstream (Sonus Platform) and an Avaya IP Office solution. In the sample configuration, the Avaya IP Office solution consists of an Avaya IP Office 500 V2 Release 9.0, Avaya Voicemail Pro, Avaya SIP, H.323, digital and analog endpoints. SIP Trunking 2014/07/15
Avaya IP Office 9.0 with Phonect SIP Trunk Service The Phonect SIP Trunk service provides PSTN access via a SIP trunk connected to the Phonect Voice Over Internet Protocol (VoIP) network as an alternative to legacy analogue or digital trunks. Phonect is a member of the Avaya DevConnect Service Provider program. SIP Trunking 2014/07/15
Avaya IP Office 9.0 with Axtel SIP Trunking Service The Axtel SIP Trunking service provides customers with PSTN access via a SIP trunk between the enterprise and the Axtel network, as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2014/07/15
Avaya IP Office 500 V2 R9.0 with TigerTMS InnLine IP The configuration steps required for Avaya IP Office 9.0 with TigerTMS InnLine IP. Hospitality 2014/07/10
Resource Software International Shadow Real-Time Dashboard with Avaya IP Office 9.0 Resource Software International Shadow Real-Time Dashboard is a computer telephony solution that uses the TAPI and DevLink interfaces from Avaya IP Office to provide real-time monitoring of groups and agent activities. Contact Center 2014/07/10
Configuring iCALL Solution with Avaya IP Office 9.0 Configuring iCALL Solution with Avaya IP Office. iCALL Solution integrates with Avaya IP Office by the Microsoft Telephony Application Programmer Interface (TAPI). Contact Center 2014/07/10
Avaya IP Office 9.0 with TigerTMS iCharge The configuration steps required for Avaya IP Office 9.0 with TigerTMS iCharge 50.0.0.1 Hospitality 2014/07/07
Avaya IP Office 9.0 with TigerTMS 2020 Pro The configuration steps required for call accounting and billing functionality of the TigerTMS 2020 Pro 5.3.1.0 to successfully interoperate with Avaya IP Office 9.0. Hospitality 2014/07/07
Configuring Avaya IP Office Release 9.0 to support Belgacom SIP Trunk Service The Belgacom SIP Trunk service provides PSTN access via a SIP trunk connected to the Belgacom Voice Over Internet Protocol (VoIP) network as an alternative to legacy Analogue or Digital trunks. Belgacom is a member of the Avaya DevConnect Service Provider program. SIP Trunking 2014/07/07
Belgacom SIP Trunk Service with IP Office Release 9.0 and ASBCE Release 6.2 The Belgacom Trunk Service provides PSTN access via a SIP trunk connected to the Belgacom Voice Over Internet Protocol (VoIP) network as an alternative to legacy Analogue or digital trunks. Belgacom are a member of the Avaya DevConnect Service Provider program. SIP Trunking 2014/06/25
Axtel SIP Trunking Service with Avaya IP Office 9.0 and ASBCE 6.2 Axtel SIP Trunking service provides customers with PSTN access via a SIP trunk between the enterprise and the Axtel network, as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2014/06/17
Presence OpenGate with Avaya IP Office 9.0 Configuring Presence OpenGate with Avaya IP Office 9.0. Presence OpenGate is a VoIP gateway integrated with Presence Contact Center Suite. Presence OpenGate and Presence Contact Center Suite provide ACD and CTI capabilities to companies that do not have such capabilities in existing PBXs. Application Suite 2014/06/17
PIVOT by Spectralink (87-Series) Wireless Telephones and Avaya IP Office Configuring PIVOT by Spectralink (87-Series) Wireless Telephones which were compliance tested with Avaya IP Office. VoIP 2014/06/17
Windstream SIP Trunking with Avaya IP Office 9.0 Windstream SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the Windstream network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2014/06/17
Windstream SIP (MetaSwitch Platform) with Avaya IP Office R9.0.1 Windstream SIP Trunking Service provides PSTN access via a SIP trunk between an enterprise site and the Windstream network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the business customer. SIP Trunking 2014/06/17
Windstream SIP (Sonus Platform) with Avaya IP Office Release 9.0 and ASBCE 6.2 The Windstream SIP Trunking Service provides PSTN access via a SIP trunk between the enterprise and the Windstream network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2014/06/10
Windstream SIP (Broadsoft Platform) with Avaya IP Office 9.0.2 and ASBCE 6.2.1 Windstream SIP Trunk Service provides PSTN access via a SIP trunk between the enterprise and the Windstream network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2014/06/10
Vodafone IP Anlagen-Anschluss with Avaya IP Office 9.0 The Vodafone IP Anlagen-Anschluss service provides PSTN access via a SIP trunk connected to the Vodafone Germany Voice Over Internet Protocol (VoIP) network as an alternative to legacy analogue or digital trunks. Vodafone Germany is a member of the Avaya DevConnect Service Provider program. SIP Trunking 2014/06/10
Vodafone IP Anlagen-Anschluss with Avaya IP Office 9.0 and ASBCE The Vodafone IP Anlagen-Anschluss service provides PSTN access via a SIP trunk connected to the Vodafone Germany Voice Over Internet Protocol (VoIP) network as an alternative to legacy analogue or digital trunks. Vodafone Germany is a member of the Avaya DevConnect Service Provider program. SIP Trunking 2014/06/10
Cogeco SIP Trunking Service with Avaya IP Office Release 9.0 and ABSCE 6.2 Cogeco SIP Trunking Service provides PSTN access via a SIP trunk between the enterprise and the Cogeco network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. Cogeco is a member of the Avaya DevConnect Service Provider program. SIP Trunking 2014/06/10
Avaya IP Office 9.0 with AT&T IP Toll Free SIP Trunk Service These Application Notes describe the steps for configuring Avaya IP Office 9.0 with the AT&T IP Toll Free service. The Avaya IP Office solution was tested with the AT&T IP Toll Free service using MIS/PNT or AVPN transport. The AT&T IP Toll Free service is a managed Voice over IP (VoIP) communications solution that provides toll-free services over SIP trunks for business customers. Avaya IP Office 9.0 is a telephony application server and is the point of connection between the enterprise endpoints and AT&T IP Toll Free service. SIP Trunking 2014/06/10
Avaya IP Office 9.0 with Colt SIP Trunk Service Colt SIP Trunk service provides PSTN access via a SIP trunk connected to the Colt Voice Over Internet Protocol (VoIP) network as an alternative to legacy analogue or digital trunks. Colt is a member of the Avaya DevConnect Service Provider program. SIP Trunking 2014/06/03
Vodafone NL SIP Trunking Service with Avaya IP Office 9.0 Configuring SIP trunking between Vodafone NL SIP Trunking Service and Avaya IP Office. Vodafone NL SIP Trunking Service provides PSTN access via a SIP trunk connected to the Vodafone NL Voice Over Internet Protocol (VoIP) network as an alternative to legacy Analogue or Digital trunks. Vodafone NL is a member of the Avaya DevConnect Service Provider program. SIP Trunking 2014/06/03
@Comm's CommView with Avaya IP Office R9.0 Configuration steps required for @Comm's CommView (premise) and CommView Web (cloud solution) to interoperate with Avaya IP Office R9.0. Call Logging 2014/05/19
Configuring Windstream SIP Trunking Service (MetaSwitch Platform) with Avaya IP Office R9.0.1 and Avaya Session Border Controller for Enterprise 6.2.1 Configuring Session Initiation Protocol (SIP) Trunking between Windstream (MetaSwitch platform) and an enterprise solution using Avaya IP Office Release 9.0.1 and Avaya Session Border Controller for Enterprise 6.2.1. The Windstream SIP Trunking Service provides PSTN access via a SIP trunk between the enterprise and the Windstream network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2014/05/13
Windstream SIP Trunking Service using Broadsoft Platform with Avaya IP Office 8.1 Configuring Session Initiation Protocol (SIP) Trunking between Windstream SIP Trunking Service using Broadsoft Platform and Avaya IP Office 8.1. Windstream SIP Trunking Service provides PSTN access via a SIP Trunk between the enterprise and Windstream networks as an alternative to legacy analog or ISDN-PRI trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2014/05/13
Telephonetics IP Messaging Utility with Avaya IP Office 9.0 using Avaya Voicemail Pro The configuration steps required to integrate Telephonetics IP Messaging Utility with Avaya IP Office 9.0 using Avaya Voicemail Pro. In the compliance test, Telephonetics IP Messaging Utility provided customized audio recording files for the Avaya Voicemail Pro application. Voicemail 2014/05/13
Telephonetics IP Messaging Utility with Avaya IP Office 9.0 Using External Music on Hold The configuration steps required to integrate Telephonetics IP Messaging Utility with Avaya IP Office 9.0 using external Music on Hold. In the compliance test, Telephonetics IP Messaging Utility provided customized and PC-based audio content via the external Music on Hold interface for held calls on Avaya IP Office. Music on Hold 2014/05/13
Resource Software International Cloud Call Accounting 2.1 with Avaya IP Office 9.0 The configuration steps required for Resource Software International (RSI) Cloud Call Accounting 2.1 to interoperate with Avaya IP Office 9.0. Resource Software International Cloud Call Accounting is a remote cloud based telephone reporting solution that uses the Station Message Detail Recording (SMDR) records from Avaya IP Office to track phone calls and produce detailed reports. Call Logging 2014/05/13
Mutare EVM Plus giSTT with Avaya IP Office 9.0 and Embedded Voicemail Mutare's EVM Plus application is a unified messaging solution that seamlessly delivers voicemail messages to the user's email inbox. EVM Plus includes the giSTT speech to text gateway, allowing subscribers to have a text transcription of their voice message included in the EVM Plus delivery. EVM Plus accesses voice messages from IP Office Embedded voicemail from a collection email account. Voicemail 2014/05/09
Mutare EVM Plus giSTT with Avaya IP Office 9.0 and Voicemail Pro Mutare's EVM Plus application is a unified messaging solution that seamlessly delivers voicemail messages to the user's email inbox. EVM Plus includes the giSTT speech to text gateway, allowing subscribers to have a text transcription of their voice message included in the EVM Plus delivery. EVM Plus works with Voicemail Pro using IMAP access. Voicemail 2014/05/09
Biamp Tesira SVC-2 and Avaya IP Office R9.0 Configuring Biamp Tesira SVC-2 with Avaya IP Office R9.0. VoIP 2014/05/09
Configuring MTS Allstream SIP Trunking with Avaya IP Office R9.0 Configuring Session Initiation Protocol (SIP) Trunking between MTS Allstream and Avaya IP Office R9.0. MTS Allstream SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the MTS Allstream network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2014/05/08
MultiTech FaxFinder FFx40 with Avaya IP Office Configuration steps required to integrate the MultiTech FaxFinder FFx40 with Avaya IP Office. The MultiTech FaxFinder FFx40 is a fax server that uses analog ports from Avaya IP Office to send and receive faxes. The FaxFinder FF840 with a FaxFinder FFEX16 expansion module, which provides 16 additional analog ports, was used in the compliance test. Fax 2014/04/23
MultiTech FaxFinder IP with Avaya IP Office Configuration steps required to integrate the MultiTech FaxFinder IP with Avaya IP Office. The MultiTech FaxFinder IP is a fax server that uses a SIP trunk interface with T.38 fax from Avaya IP Office to send and receive faxes. Fax 2014/04/23
Configuring Ascom Wireless IP-DECT SIP Solution with Avaya IP Office 9.0 These application notes describe a solution for supporting wireless interoperability between Ascom Wireless IP-DECT with Avaya IP Office release 9.0. DECT 2014/04/23
Configuring IntelePeer SIP Trunking Service with Avaya IP Office R9.0.1 and Avaya Session Border Controller for Enterprise 6.2.1 Configuring SIP trunking between IntelePeer and an enterprise solution using Avaya IP Office Release 9.0.1 and Avaya Session Border Controller for Enterprise 6.2.1. SIP Trunking 2014/04/23
SIP Trunking Using Voxox SIP Trunk Service and Avaya IP Office Release 9.0 Configuration using SIP trunking between the Voxox SIP Trunk Service and an Avaya IP Office solution. In the sample configuration, the Avaya IP Office solution consists of an Avaya IP Office 500 V2 Release 9.0 Preferred Edition, Avaya Voicemail Pro, Avaya IP Office Softphone, and Avaya SIP, H.323, digital, and analog endpoints. SIP Trunking 2014/04/11
SIP Trunking Using Voxox SIP Trunk Service and Avaya IP Office Release 9.0 with Avaya Session Border Controller for Enterprise Release 6.2 Configuration using SIP trunking between the Voxox SIP Trunk Service and an Avaya IP Office solution. In the sample configuration, the Avaya IP Office solution consists of Avaya Session Border Controller for Enterprise Release 6.2, an Avaya IP Office 500 V2 Release 9.0 Preferred Edition, Avaya Voicemail Pro, Avaya IP Office Softphone, and Avaya SIP, H.323, digital, and analog endpoints. SIP Trunking 2014/04/11
Configuring Avaya IP Office Release 9.0 to support BT Global Services NOAS SIP Trunk Configuring SIP trunking between BT Global Services NOAS SIP Trunk service and Avaya IP Office. The BT NOAS SIP Trunk Service provides PSTN access via a SIP trunk connected to the BT NOAS Voice Over Internet Protocol (VoIP) network as an alternative to legacy Analogue or Digital trunks. BT is a member of the Avaya DevConnect Service Provider program. SIP Trunking 2014/04/11
MedTel Services OMNIWorks with Avaya IP Office 9.0 Configuration steps required for MedTel Services OMNIWorks to interoperate with Avaya IP Office 9.0. MedTel Services OMNIWorks is a multimedia contact center solution. In the compliance testing, MedTel Services OMNIWorks used TAPI 2 from Avaya IP Office to provide routing of incoming calls to available agents and call control from the agent desktops. Contact Center 2014/04/04
Configuring Avaya IP Office 500 V2 R9.0 to interoperate with Comdasys Mobile Convergence Solution Configuring SIP trunking between the Comdasys Mobile Convergence Solution and Avaya IP Office 500 v2. The Comdasys Mobile Convergence Solution allows GSM telephones to connect to an Avaya IP Office using wireless networking or data over the cellular network e.g. 3G. GSM 2014/04/02
TONE Software ReliaTel Global Quality, Performance, and Service Level Management with Avaya IP Office 9.0 Configuration steps required for TONE Software ReliaTel Global Quality, Performance, and Service Level Management to interoperate with Avaya IP Office 9.0 using SNMP. TONE Software ReliaTel Global Quality, Performance, and Service Level Management is a monitoring and management solution that can monitor and maintain groups of telephone switches, PBX systems, and other devices from a single control point. In the compliance testing, TONE Software ReliaTel Global Quality, Performance, and Service Level Management used the SNMP interface from Avaya IP Office to provide alarm monitoring. Monitoring 2014/04/02
DATEL UCCS Standard Edition with Avaya IP Office 9.0 Configuration steps required for DATEL UCCS Standard Edition to interoperate with Avaya IP Office 9.0. DATEL UCCS Standard Edition is a web-based call accounting solution. In the compliance testing, DATEL UCCS Standard Edition used the TFTP service and SMDR interface from Avaya IP Office to monitor and report on call records. Call Logging 2014/04/02
DATEL UCCS Click-to-Dial with Avaya IP Office 9.0 Configuration steps required for DATEL UCCS Click-to-Dial to interoperate with Avaya IP Office 9.0. DATEL UCCS is a contact center management solution, and Click-to-Dial is an optional component that provides agents the ability to launch outbound calls by highlighting telephone numbers and pressing hot key combinations. In the compliance testing, DATEL UCCS Click-to-Dial used the TAPI Make Call functionality from Avaya IP Office to launch outbound calls on behalf of agents. Call Control 2014/04/02
DATEL UCCS Business Edition with Avaya IP Office 9.0 configuration steps required for DATEL UCCS Business Edition to interoperate with Avaya IP Office 9.0. DATEL UCCS Business Edition is a contact center management solution. In the compliance testing, DATEL UCCS Business Edition used the TFTP service and DevLink interface from Avaya IP Office to obtain configuration and real-time data to produce measurements and reports on agents and hunt groups. Contact Center 2014/04/02
Cox Communications SIP Trunking with Avaya IP Office Release 9.0 and ASBCE 6.2.1 Configuring Session Initiation Protocol (SIP) Trunking between service provider Cox Communications and Avaya IP Office 9.0 with Avaya Session Border Controller for Enterprise Release 6.2.1. Cox Communications SIP Trunking provides PSTN access via a SIP trunk between Avaya enterprise and Cox network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2014/03/26
Phybridge UniPhyer with Avaya IP Office 9.0 Configuration steps required for Phybridge UniPhyer to interoperate with Avaya IP Office 9.0. In the compliance testing, the Phybridge UniPhyer leveraged the existing single-pair telephony wiring to provide dedicated Ethernet voice path and Power over Ethernet to Avaya SIP and H.323 IP telephones registered to Avaya IP Office. VoIP 2014/03/21
Resource Software International Revolution Web Call Accounting with Avaya IP Office 9.0 Configuration steps required for Resource Software International Revolution Web Call Accounting to interoperate with Avaya IP Office 9.0. Resource Software International Revolution Web Call Accounting is a browser-based call accounting solution that uses the Station Message Detail Recording records from Avaya IP Office to track phone calls and produce detailed reports. Call Logging 2014/03/21
Resource Software International Shadow CMS with Avaya IP Office 9.0 Configuration steps required for Resource Software International Shadow CMS to interoperate with Avaya IP Office 9.0. Resource Software International Shadow CMS is a reporting solution that uses the Station Message Detail Recording records from Avaya IP Office to track phone calls and produce detailed reports. Call Logging 2014/03/21
Configuring Avaya IP Office 8.1 with Etisalat SIP Trunk service Configuring Session Initiation Protocol (SIP) trunking between the Etisalat SIP Trunk Service and Avaya IP Office. The Etisalat SIP Trunk Service provides PSTN access via a SIP trunk connected to the Etisalat Voice Over Internet Protocol (VoIP) network as an alternative to legacy Analogue or digital trunks. Etisalat are a member of the Avaya DevConnect Service Provider program. SIP Trunking 2014/03/21
Configuring SaskTel SIP Trunk Service with Avaya IP Office Release 9.0 and ASBCE 6.2.1 Configuring SaskTel Session Initiation Protocol (SIP) Trunking Service with Avaya IP Office Release 9.0 and Avaya Session Border Controller for Enterprise Release 6.2.1. SIP Trunking 2014/03/20
Configuring IntelePeer SIP Trunking with Avaya IP Office R9.0.1 Configuring Session Initiation Protocol (SIP) Trunking between IntelePeer and Avaya IP Office R9.0.1. IntelePeer SIP Trunking provides PSTN access via a SIP trunk between a business site and the IntelePeer network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the business customer. SIP Trunking 2014/03/14
ConnectMeVoice SIP Trunking with Avaya IP Office R9.0.1 Configuring Session Initiation Protocol (SIP) Trunking between ConnectMeVoice and Avaya IP Office R9.0.1. ConnectMeVoice SIP Trunking provides PSTN access via a SIP trunk between a small business site and the ConnectMeVoice network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the business customer. SIP Trunking 2014/03/14
BBX Technologies Vuesion Multimedia Contact Center with Avaya IP Office 9.0 Configuration steps required for BBX Technologies Vuesion Multimedia Contact Center to interoperate with Avaya IP Office 9.0. BBX Technologies Vuesion Multimedia Contact Center is a contact center management solution. In the compliance testing, BBX Technologies Vuesion Multimedia Contact Center provided routing, announcements, screen pop, call control, and call reporting by using the SIP User, TAPI, and DevLink interfaces from Avaya IP Office. Contact Center 2014/03/14
BBX Technologies Vuesion Multimedia Contact Center Power Outdial with Avaya IP Office 9.0 Configuration steps required for BBX Technologies Vuesion Multimedia Contact Center Power Outdial to interoperate with Avaya IP Office 9.0. BBX Technologies Vuesion Multimedia Contact Center is a contact center management solution, and Power Outdial is an optional feature that enabled outbound campaign and automatic placement of outbound calls on behalf of available agents. Contact Center 2014/03/14
Verizon Business IP Trunk SIP Trunk Service and Avaya IP Office Release 9.0 and ASBCE 6.2 Sample configuration using Session Initiation Protocol (SIP) trunking between the Verizon Business IP Trunk SIP Trunk Service Offer and an Avaya IP Office solution. In the sample configuration, the Avaya IP Office solution consists of Avaya Session Border Controller for Enterprise Release 6.2, an Avaya IP Office 500 V2 Release 9.0 Preferred Edition, Avaya Voicemail Pro, Avaya IP Office Softphone, and Avaya SIP, H.323, digital, and analog endpoints. SIP Trunking 2014/03/11
Avaya IP Office 9.0 with AT&T IP Flexible Reach SIP Trunk Service Configuring Avaya IP Office with the AT&T IP Flexible Reach and IP Flexible Reach-Enhanced Features service using AVPN or MIS/PNT transport connections. The AT&T IP Flexible Reach is one of the many SIP-based Voice over IP services offered to enterprises for their voice communication needs. The AT&T IP Flexible Reach-Enhanced Features service is a SIP based service which includes additional network based features which are not part of IP Flexible Reach service. The AT&T IP Flexible Reach service allows enterprises in the U.S.A. to place outbound local and long distance calls, receive inbound Direct Inward Dialing (DID) calls from the PSTN, and place calls between an enterprise's sites. SIP Trunking 2014/03/11
Configuring Avaya IP Office 8.1 with Vodafone UK SIP Trunk Cconfiguring Session Initiation Protocol (SIP) trunking between Vodafone UK SIP Trunk and Avaya IP Office. The Vodafone UK SIP Trunk service provides PSTN access via a SIP trunk connected to the Vodafone UK Voice Over Internet Protocol (VoIP) network as an alternative to legacy analogue or digital trunks. Vodafone UK are a member of the Avaya DevConnect Service Provider program. SIP Trunking 2014/03/07
Cox SIP Trunking with Avaya IP Office 9.0 Configuring Session Initiation Protocol (SIP) Trunking between service provider Cox Communications and Avaya IP Office 9.0. Cox SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the Cox network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2014/03/07
Avaya IP Office Release 9.0 and ASBCE 6.2 with AT&T IP Toll Free Service These Application Notes describe the steps for configuring Avaya IP Office R9.0 and the Avaya Session Border Controller for Enterprise 6.2, with the AT&T IP Toll Free service using AVPN or MIS/PNT transport connections. SIP Trunking 2014/03/07
Configuring SIP Trunking Using Verizon Business IP Contact Center VoIP Inbound and Avaya IP Office Release 9.0 and ASBCE 6.2 Sample configuration using Session Initiation Protocol (SIP) trunking between the Verizon Business IP Contact Center VoIP Inbound SIP Trunk Service and an Avaya IP Office solution. In the sample configuration, the Avaya IP Office solution consists of Avaya Session Border Controller for Enterprise Release 6.2, an Avaya IP Office 500 V2 Release 9.0 Preferred Edition, Avaya Voicemail Pro, Avaya IP Office Softphone, and Avaya SIP, H.323, digital, and analog endpoints. SIP Trunking 2014/03/07
Phybridge PoLRE LPC with Avaya IP Office 9.0 Configuration steps required for Phybridge PoLRE LPC to interoperate with Avaya IP Office 9.0. In the compliance testing, the Phybridge PoLRE LPC leveraged the existing single-pair telephony wiring to provide dedicated Ethernet voice path and Power over Ethernet to Avaya SIP and H.323 IP telephones registered to Avaya IP Office. VoIP 2014/03/06
Phybridge PoLRE with Avaya IP Office 9.0 Configuration steps required for Phybridge PoLRE to interoperate with Avaya IP Office 9.0. In the compliance testing, the Phybridge PoLRE leveraged the existing single-pair telephony wiring to provide dedicated Ethernet voice path and Power over Ethernet to Avaya SIP and H.323 IP telephones registered to Avaya IP Office. VoIP 2014/03/06
Phonestat with Avaya IP Office 9.0 Using Voicemail Pro Configuration steps required for Phonestat to interoperate with Avaya IP Office 9.0 using Voicemail Pro. Phonestat is a voice recording application which provides call recordings by obtaining recorded wave files from the Avaya Voicemail Pro Voice Resource Library (VRL) directory, and makes these available to users. Call Recording 2014/03/04
Configuring Ascom i62 VoWiFi Handset with Avaya IP Office 9.0 Supporting wireless interoperability between Ascom i62 VoWiFi Handsets with Avaya IP Office release 9.0. Telephone 2014/03/01
Accelerated Connections SIP Trunking Service with Avaya IP Office Release 8.1 and ASBCE 6.2 Configure SIP trunking between Accelerated Connections and an enterprise solution using Avaya IP Office Release 8.1 and Avaya Session Border Controller for Enterprise 6.2. The Accelerated Connections SIP Trunking Service provides PSTN access via a SIP trunk between the enterprise and the Accelerated Connections network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. Accelerated Connections is a member of the Avaya DevConnect Service Provider program. SIP Trunking 2014/02/19
dvsAnalytics Encore with Avaya IP Office 9.0 Using VoIP Recording Configuring dvsAnalytics Encore with Avaya IP Office 9.0 using VoIP recording. dvsAnalytics Encore is a call recording solution. It uses the IP Office DevLink interface to monitor contact center agents on Avaya IP Office and port mirroring capture the media associated with the monitored agents for call recording. Call Recording 2014/02/18
Configuring Avaya IP Office 9.0 with Nu Technologies orbi-telXPS Configuring Avaya IP Office 9.0 with Nu Technologies orbi-telXPS 4.0.800.0. orbi-telXPS collects Call Detail Records of inbound and outbound calls from the Avaya IP Office. Call Logging 2014/02/17
Configuring Sotel Systems SIP Trunking with Avaya IP Office Release 8.1 and the Avaya Session Border Controller for Enterprise 6.2 Configure SIP trunking between Sotel Systems Networks and Avaya IP Office Release 8.1 with the Avaya Session Border Controller for Enterprise 6.2. SIP Trunking 2014/02/17
Configuring Wesley Clover Solutions Trading Platform with Avaya IP Office using Q-SIG Trunks Configuring Wesley Clover Solutions Trading Platform with Avaya IP Office. Testing was performed using Avaya IP Office 500 V2 R8.1, but it also applies to Avaya IP Office Server Edition R8.1 (single site configuration only). Application Suite 2014/02/17
Configuring Wesley Clover Solutions Trading Platform with Avaya IP Office using SIP Trunks Configuring Wesley Clover Solutions Trading Platform with Avaya IP Office. Testing was performed using Avaya IP Office 500 V2 R8.1, but it also applies to Avaya IP Office Server Edition R8.1 (single site configuration only). Application Suite 2014/02/17
Configuring MTS Allstream SIP Trunk Service with Avaya IP Office Release 9.0 and Avaya Session Border Controller for Enterprise Release 6.2 Configuring MTS Allstream SIP trunking with Avaya IP Office Release 9.0 and Avaya Session Border Controller for Enterprise Release 6.2. SIP Trunking 2014/02/11
Configuring Avaya IP Office 9.0 and Avaya Session Border Controller for Enterprise 6.2 with Alestra Enlace IP SIP Trunk Service Configuring SIP trunking between the Alestra Enlace IP SIP Trunk service and an Avaya SIP-enabled enterprise solution. The Avaya solution consists of Avaya IP Office 9.0 and Avaya Session Border Controller for Enterprise 6.2. SIP Trunking 2014/02/11
Broadvox SIP Trunking Service with Avaya IP Office R9.0 and Avaya Session Border Controller for Enterprise 6.2 Configuring SIP trunking between Broadvox and an enterprise solution using Avaya IP Office Release 9.0 and Avaya Session Border Controller for Enterprise 6.2. SIP Trunking 2014/02/11
Avaya IP Office 9.0 with Telecommunications Services of Trinidad and Tobago SIP Trunk Service Configuring SIP trunking between the service provider Telecommunications Services of Trinidad and Tobago and Avaya IP Office 9.0. SIP Trunking 2014/02/06
Computer Instruments e-IVR with Avaya IP Office Describes the steps required to integrate the Computer Instruments e-IVR with Avaya IP Office. Computer Instruments e-IVR is an extensible IVR development platform that includes a number of self-service IVR and Web applications, but also allows the development for additional applications. In this compliance test, Computer Instruments e-IVR was installed on a PC with a Dialogic card that provided SIP connectivity to Avaya IP Office using SIP extensions/registration. Application Suite 2014/01/20
Zeacom Communications Center with Avaya IP Office 9.0 Configuration steps required for Zeacom Communications Center to interoperate with Avaya IP Office 9.0. Zeacom Communications Center is a multi-channel and multi-contact solution that can handle voice, fax, web, and email contacts. Application Suite 2014/01/17
Xima Chronicall Recording Library Module with Avaya IP Office 9.0 Voicemail Pro Configuration steps required for Xima Chronicall Recording Library Module to interoperate with Avaya IP Office 9.0 using Voicemail Pro. Xima Chronicall is a call reporting application, and the Recording Library Module is an optional module that provides the call recording wave files from Avaya IP Office Voicemail Pro via the Xima Chronicall web interface. Call Recording 2014/01/17
Xima Chronicall Realtime Module with Avaya IP Office 9.0 Configuration steps required for Xima Chronicall Realtime Module to interoperate with Avaya IP Office 9.0. Xima Chronicall is a call reporting application, and the Realtime Module is an optional module that provides real-time user status. The real-time user status can be accessed via the Xima Chronicall web-based interface or via the optional Xima Chronicall Agent Dashboard client application. Call Logging 2014/01/17
Xima Chronicall Realtime Module and Agent Dashboard with Avaya IP Office 9.0 Configuration steps required for Xima Chronicall Realtime Module and Xima Chronicall Agent Dashboard to interoperate with Avaya IP Office 9.0. Xima Chronicall is a call reporting application, and the Realtime Module is an optional module that provides real-time user status. The real-time user status can be accessed via the Chronicall web-based interface or via the optional Chronicall Agent Dashboard client application. Call Logging 2014/01/17
Xima Chronicall with Avaya IP Office 9.0 Configuration steps required for Xima Chronicall to interoperate with Avaya IP Office 9.0. Xima Chronicall is a call reporting application. Call Logging 2014/01/17
Spectralink 84-Series Wireless Telephones and Avaya IP Office Configuring Spectralink 84-Series Wireless Telephones with Avaya IP Office. VoIP 2014/01/17
ESTOS ProCall 4.1 with Avaya IP Office 8.1 Configuration steps required for ESTOS ProCall to interoperate with Avaya IP Office using Avaya TAPI Service Provider. Application Suite 2014/01/17
Configuring Avaya IP Office Release 8.1 to support KPN VaMo1 VoIP Connect Service Configuring Session Initiation Protocol (SIP) trunking between KPN VaMo1 VoIP Connect Service and Avaya IP Office. SIP Trunking 2014/01/17
Trinidad and Tobago SIP Trunking Service with Avaya IP Office Release 8.1 and ASBC for Enterprise Release 6.2 Configuring Telecommunications Services of Trinidad and Tobago Session Initiation Protocol (SIP) Trunking Service with Avaya IP Office Release 8.1 and Avaya Session Border Controller for Enterprise Release 6.2. SIP Trunking 2014/01/14
Configuring Cablevision Optimum Voice SIP Trunking with Avaya IP Office Release 8.1 Configuring SIP trunking between Cablevision Optimum Voice and Avaya IP Office Release 8.1. SIP Trunking 2014/01/14
IntelePeer CoreCloud SIP Trunking Service with Avaya IP Office Release 8.1 Configuring IntelePeer CoreCloud SIP trunking with Avaya IP Office Release 8.1. SIP Trunking 2014/01/10
Application Notes for Configuring Avaya IP Office 9.0 with Alestra Enlace IP SIP Trunk Service Configuring SIP trunking between the Alestra Enlace IP SIP Trunk service and Avaya IP Office 9.0. SIP Trunking 2014/01/09
Configuring SIP Trunking Using Verizon Business IP Contact Center VoIP Inbound and Avaya IP Office Release 9.0 Describe a sample configuration using Session Initiation Protocol (SIP) trunking between the Verizon Business IP Contact Center VoIP Inbound SIP Trunk Service and an Avaya IP Office solution. SIP Trunking 2014/01/10
IP Office Release 9.0 and Avaya Session Border Controller for Enterprise 6.2 with AT&T IP Flexible Reach - Enhanced Features Configuring Avaya IP Office R9.0 and the Avaya Session Border Controller for Enterprise 6.2, with the AT&T IP Flexible Reach - Enhanced Features service using AVPN or MIS/PNT transport connections. SIP Trunking 2013/12/29
Avaya IP Office 9.0 with HIPCOM SIP Trunk Configuring SIP trunking between HIPCOM SIP Trunk and Avaya IP Office. SIP Trunking 2013/12/29
Broadvox SIPTrunking with Avaya IP Office R9.0 Describes the procedures for configuring SIP trunking between Broadvox and Avaya IP Office R9.0. SIP Trunking 2013/12/29
Bell Canada SIP Trunking with Avaya IP Office R9.0 Configuring SIP between service provider Bell Canada and Avaya IP Office 9.0. SIP Trunking 2013/12/29
Bell Canada SIP Trunking with Avaya IP Office R9.0 and Avaya Session Border Controller for Enterprise Release 6.2 Configuring Bell Canada Session Initiation Protocol (SIP) Trunking with Avaya IP Office Release 9.0 and Avaya Micro Session Border Controller for Enterprise Release 6.2. SIP Trunking 2014/01/14
Sagemcom XMediusFAX with Avaya IP Office 9.0 Configuration steps required for Sagemcom XMediusFAX to interoperate with Avaya IP Office 9.0. Sagemcom XMediusFAX is a fax server application that uses the SIP trunk interface with T.38 fax from Avaya IP Office to send and receive fax. Fax 2013/12/13
SIP Trunking Using Verizon Business IP Trunk SIP Trunk Service and Avaya IP Office Release 9.0 A sample configuration using Session Initiation Protocol (SIP) trunking between the Verizon Business IP Trunk SIP Trunk Service Offer and an Avaya IP Office solution. In the sample configuration, the Avaya IP Office solution consists of an Avaya IP Office 500 V2 Release 9.0 Preferred Edition, Avaya Voicemail Pro, Avaya IP Office Softphone, and Avaya SIP, H.323, digital, and analog endpoints. SIP Trunking 2013/12/13
Telecommunications Services of Trinidad and Tobago SIP Trunking Service with Avaya IP Office Release 9.0 and Avaya Session Border Controller for Enterprise Release 6.2 describe the procedures for configuring Telecommunications Services of Trinidad and Tobago Session Initiation Protocol (SIP) Trunking Service with Avaya IP Office Release 9.0 and Avaya Session Border Controller for Enterprise Release 6.2. Telecommunications Services of Trinidad and Tobago SIP Trunking Service provides PSTN access via a SIP Trunk between the enterprise and Telecommunications Services of Trinidad and Tobago network as an alternative to legacy analog or ISDN-PRI trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2013/12/13
VTech 1-Line Corded Analog Hotel Phone with Avaya IP Office 8.1 and Voicemail Pro 8.1 Describe a compliance-tested configuration consisting of Avaya IP Office 8.1, Voicemail Pro 8.1 and the A2310 VTech 1-Line corded Analog Hotel Phone. VTech's hospitality product line provides a clear cost and feature advantage that is backed by decades of expertise in the corded/cordless telephony industry. These Analog endpoints connect directly with Avaya IP Office 8.1. Hospitality 2013/12/10
Configuring Imperium Software from Protocol Systems with Avaya IP Office R8.1 using Avaya IP Office TAPI Describes the configuration steps required for Protocol Systems Imperium Software to successfully interoperate with Avaya IP Office via Avaya TAPI Service Provider. Screen Popping 2013/12/04
Configuring Imperium Software from Protocol Systems with Avaya IP Office R8.1 Using SMDR These Application Notes describe the configuration steps required for Protocol Systems Imperium Software to successfully interoperate with Avaya IP Office to collect CDR data. Call Logging 2013/12/04
Configuring Frontier Communications SIP Trunking (Metaswitch) with Avaya IP Office R8.1 These Application Notes describe the procedures for configuring SIP trunking between Frontier Communications and Avaya IP Office R8.1. Frontier Communications SIP Trunking (Metaswitch) provides PSTN access via a SIP trunk between the enterprise and the Frontier Communications network as an alternative to legacy analog or digital trunks. SIP Trunking 2013/11/25
Configuring XO Communications SIP Trunking with Avaya IP Office 9.0 Configuring SIP trunking between service provider XO Communications and Avaya IP Office 9.0. XO Communications SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the XO Communications network as an alternative to legacy analog or digital trunks. SIP Trunking 2013/11/25
Configuring Avaya IP Office 8.1 with Completel UCM Service Configuring SIP trunking between Completel UCM Service and Avaya IP Office. The Completel UCM Service provides PSTN access via a SIP trunk connected to the Completel Voice Over Internet Protocol (VoIP) network as an alternative to legacy Analogue or digital trunks. Completel are a member of the Avaya DevConnect Service Provider program. SIP Trunking 2013/11/05
Configuring SoTel Systems SIPTrunking with Avaya IP Office R8.1 Configuring SIP trunking between SoTel Systems and Avaya IP Office R8.1. SoTel Systems SIP trunking provides PSTN access via a SIP trunk between the enterprise and the SoTel Systems network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2013/11/05
Configuring Avaya IP Office 8.1 with Telecommunications Services of Trinidad and Tobago SIP Trunk Service Configuring SIP trunking between the service provider Telecommunications Services of Trinidad and Tobago and Avaya IP Office 8.1. SIP Trunking 2013/11/05
ThinkTel SIP Trunking Service with Avaya IP Office Release 8.1 and Avaya Session Border Controller Configuring ThinkTel SIP trunking service with Avaya IP Office Release 8.1 and Avaya Session Border Controller for Enterprise Release 6.2. ThinkTel SIP trunking service provides PSTN access via a SIP Trunk between the enterprise and ThinkTel networks as an alternative to legacy analog or ISDN-PRI trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2013/11/05
Configuring Avaya IP Office IP 500 V2 R8.1 with NovaLink NovaAlert These application notes describe the configuration for connecting the NovaLink NovaAlert on NovaBox alarm system via an H.323 interface to Avaya IP Office. NovaLink NovaAlert on NovaBox can react to external alarm stimuli which indicate the existence of an emergency situation by informing affected persons of the situation. 911 2013/10/14
Configuring Avaya IP Office 500 V2 R8.1 with NovaLink NovaMail on NovaBox These Application Notes describe the configuration for connecting the NovaLink NovaMail on NovaBox voicemail system via an H.323 interface to Avaya IP Office. NovaMail lets user record individual welcome messages. These can be manually activated or permanently assigned to a call reason. Voicemail 2013/10/14
Configuring Avaya IP Office 500 V2 R8.1 with NovaLink NovaTax on NovaBox These Application Notes describe the compliance testing of the NovaLink NovaTax on NovaBox call accounting system with Avaya IP Office. These Application Notes contain a description of the configurations for both NovaLink NovaTax on NovaBox and Avaya IP Office. Call Logging 2013/10/14
Voice Carrier IntelliSIP Trunking Service with Avaya IP Office Release 8.1 and Avaya Session Border Controller for Enterprise 6.2 These Application Notes describes the steps to configure Session Initiation Protocol (SIP) Trunking between Voice Carrier and an enterprise solution using Avaya IP Office Release 8.1 and Avaya Session Border Controller for Enterprise 6.2. SIP Trunking 2013/09/20
Voice Carrier IntelliSIP Trunking Service with Avaya IP Office Release 8.1 The Voice Carrier IntelliSIP Trunking Service provides PSTN access via a SIP trunk between the enterprise and the Voice Carrier network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. Voice Carrier is a member of the Avaya DevConnect Service Provider program. SIP Trunking 2013/09/17
Configuring Avaya IP Office Release 8.1 to support Telenor SIP Trunk Service These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) trunking between Telenor SIP Trunk Service and Avaya IP Office. The Telenor SIP Trunk Service provides PSTN access via a SIP trunk connected to the Telenor Voice Over Internet Protocol (VoIP) network as an alternative to legacy Analogue or Digital trunks. Telenor are a member of the Avaya DevConnect Service Provider program. SIP Trunking 2013/09/13
Configuring Avaya IP Office Release 8.1 with Avaya Session Border Controller for Enterprise Release 6.2 to support Telenor SIP Trunk Service These Application Notes describe the steps for configuring Avaya IP Office R8.1 and the Avaya Session Border Controller for Enterprise 6.2 to support Telenor SIP Trunk Service. The Telenor SIP Trunk Service provides PSTN access via a SIP trunk connected to the Telenor Voice Over Internet Protocol (VoIP) network as an alternative to legacy Analogue or Digital trunks. Telenor are a member of the Avaya DevConnect Service Provider program. SIP Trunking 2013/09/13
CenturyLink (Sonus) SIP Trunking Service with Avaya IP Office Release 8.1 and Avaya Session Border Controller for Enterprise Release 6.2 These Application Notes describe the procedures for configuring CenturyLink Session Initiation Protocol (SIP) Trunking Service with Avaya IP Office Release 8.1 and Avaya Session Border Controller for Enterprise Release 6.2. CenturyLink SIP Trunking Service provides PSTN access via a SIP Trunk between the enterprise and CenturyLink networks as an alternative to legacy analog or ISDN-PRI trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2013/09/13
Configuring Avaya IP Office 8.1 to support TDC Business Trunk These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) trunking between TDC Business Trunk and Avaya IP Office. The TDC Business Trunk provides PSTN access via a SIP trunk connected to the TDC Voice Over Internet Protocol (VoIP) network as an alternative to legacy Analogue or Digital trunks. TDC is a member of the Avaya DevConnect Service Provider program. SIP Trunking 2013/09/06
Configuring the Accelerated Connections SIP Trunking Service with Avaya IP Office Release 8.1 These Application Notes describes the steps to configure Session Initiation Protocol (SIP) Trunking between Accelerated Connections and Avaya IP Office Release 8.1. The Accelerated Connections SIP Trunking Service provides PSTN access via a SIP trunk between the enterprise and the Accelerated Connections network as an alternative to legacy analog or digital trunks. SIP Trunking 2013/08/22
Application Notes for Spectralink Kirk Wireless Server 6500/400 with Avaya IP Office 8.1 These Application Notes describe the configuration steps required for the Spectralink Kirk Wireless Server 6500/400 to successfully interoperate with Avaya IP Office. Functionality was validated and compliance testing was conducted in order to verify proper operation. DECT 2013/08/05
Rogers Business Solutions SIP Trunking Service with Avaya IP Office Release 8.1 and Avaya Session Border Controller These Application Notes describe the procedures for configuring Rogers Business Solutions Session Initiation Protocol (SIP) Trunking Service with Avaya IP Office Release 8.1 and Avaya Session Border Controller for Enterprise Release 6.2. SIP Trunking 2013/08/05
Configuring Avaya IP Office 8.1 Server Edition Solution and Avaya Session Border Controller for Enterprise 6.2 with Wind Telecom SIP Trunk Service These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) Trunking in the Avaya IP Office 8.1 Server Edition Solution and Avaya Session Border Controller for Enterprise 6.2 to connect to the Wind Telecom SIP Trunk Service. SIP Trunking 2013/08/02
VeraSMART eCAS R10.3 with Avaya IP Office R8.1 Describing the configuration steps required for VeraSMART eCAS R10.3 to interoperate with Avaya IP Office R8.1 Call Logging 2013/07/22
Cotell Fuego SmartStation FG1066-A(1S) Analog Telephones with Avaya IP Office Describing a solution comprised of Avaya IP Office and Fuego SmartStation FG1066-A(1S) Analog Telephones. This is the wall mount version of the Fuego SmartStation analog series. During compliance testing, Fuego SmartStation FG1066-A(1S) Analog Telephones successfully placed and received calls to and from other telephones, and performed basic call handling functions. Telephone 2013/07/22
Cotell Fuego SmartStation FG1088-A(1S) SP Analog Telephones with Avaya IP Office Describing a solution comprised of Avaya IP Office and Fuego SmartStation FG1088-A(1S) SP Analog Telephones. This is one of the corded versions of the Fuego SmartStation analog series. During compliance testing, Fuego SmartStation FG1088-A(1S) SP Analog Telephones successfully placed and received calls to and from other telephones, performed basic call handling functions, and activated/deactivated the Message Waiting Indicators (MWI) on the telephones. Telephone 2013/07/22
Cotell Fuego SmartStation FG1088-AW(1S) SP Analog Telephones with Avaya IP Office Describing a solution comprised of Avaya IP Office and Fuego SmartStation FG1088-AW(1S) SP Analog Telephones. This is one of the corded versions of the Fuego SmartStation analog series. During compliance testing, Fuego SmartStation FG1088-AW(1S) SP Analog Telephones successfully placed and received calls to and from other telephones, performed basic call handling, and activated/deactivated the Message Waiting Indicators (MWI) on the telephones. Telephone 2013/07/22
TelStrate Engage with Avaya IP Office Using VoIP Recording Describing the configuration steps required for TelStrate Engage to interoperate with Avaya IP Office using VoIP recording. TelStrat Engage is a call recording solution. The TelStrat Engage uses the TAPI interface from Avaya IP Office to monitor contact center agents on Avaya IP Office, and the port mirroring method to capture the media associated with the monitored agents for recording. Call Recording 2013/07/16
MTS Allstream SIP Trunking Service with Avaya IP Office Release 8.1 and Avaya Session Border Controller for Enterprise Release 6.2 describe the procedures for configuring MTS Allstream Session Initiation Protocol (SIP) Trunking Service with Avaya IP Office Release 8.1 and Avaya Session Border Controller for Enterprise Release 6.2. MTS Allstream SIP Trunking Service provides PSTN access via a SIP Trunk between the enterprise and MTS Allstream networks as an alternative to legacy analog or ISDN-PRI trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2013/07/16
Phybridge PoLRE with Avaya IP Office 8.1 Describing the configuration steps required for Phybridge PoLRE to interoperate with Avaya IP Office 8.1. In the compliance testing, the Phybridge PoLRE leveraged the existing single-pair telephony wiring to provide dedicated Ethernet voice path and Power over Ethernet to Avaya SIP and H.323 IP Telephones registered to Avaya IP Office. VoIP 2013/07/16
QuickCall Contact Center Solution with Avaya IP Office Configuring QuickCall Contact Center Solution with Avaya IP Office. QuickCall Contact Center Solution is a comprehensive multimodal blended suite of applications for Inbound and Outbound contact centers. Contact Center 2013/07/02
Configuring Windstream SIP Trunking with Avaya IP Office 8.1 Windstream SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the Windstream network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2013/06/19
Configuring SIP Trunking Using Verizon Business IP Contact Center VoIP Inbound and Avaya IP Office Release 8.1 The Verizon Business IP Contact Center VoIP Inbound offer referenced within these Application Notes enables a business to receive inbound toll free calls via standards-based SIP trunks, without the need for additional TDM enterprise gateways or TDM cards and the associated maintenance costs. SIP Trunking 2013/06/19
VTech 2-Line SIP Hotel Phones with Avaya IP Office 8.1 and Voicemail Pro 8.1 VTech's hospitality product line provides a clear cost and feature advantage that is backed by decades of expertise in the corded-cordless telephony industry. These SIP endpoints register directly with Avaya IP Office 8.1. Hospitality 2013/06/07
Configuring Avaya IP Office 8.1 with Tri-Line's TIM Plus 3.0.0.86 using TCP These Application Notes describe the configuration steps for provisioning Avaya IP Office 8.1 with Tri-Line's TIM Plus 3.0.0.86. The Tri-Line TIM Plus will collect Station Message Detail Reports by listening to a TCP port configured on the Avaya IP Office Call Logging 2013/06/07
Configuring Avaya IP Office 8.1 with Tri-Line TIM Enterprise 3.0.0.86 using TCP These Application Notes describe the configuration steps for provisioning Avaya IP Office 8.1 with Tri-Line TIM Enterprise 3.0.0.86. The Tri-Line TIM Enterprise will collect Station Message Detail Reports by listening to a TCP port configured on the Avaya IP Office Call Logging 2013/06/07
VTech 1-Line and 2-Line Analog Hotel Phones with Avaya IP Office 8.1 and Voicemail Pro 8.1 VTech's hospitality product line provides a clear cost and feature advantage that is backed by decades of expertise in the corded/cordless telephony industry. These Analog endpoints connect directly with Avaya IP Office 8.1. Hospitality 2013/06/01
Configuring Interalia SBX2 with Avaya IP Office R8.1 using Analog connections Configuring Interalia SBX2 with Avaya IP Office R8.1 using Analog connections IVR 2013/06/01
Configuring OneStream SIP Trunking with Avaya IP Office Release 8.1 OneStream SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the OneStream network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2013/06/01
Configuring SIP Trunking Using Verizon Business IP Contact Center VoIP Inbound and Avaya IP Office Release 8 with Avaya Session Border Controller for Enterprise Release 6.2 In the sample configuration, the Avaya IP Office solution consists of an Avaya Session Border Controller Release 6.2, an Avaya IP Office 500 v2 Release 8.1 Essential Edition, Avaya Voicemail Pro, Avaya IP Office Softphone, and Avaya H.323, SIP, digital, and analog endpoints. SIP Trunking 2013/05/20
Configuring 911 Enable Emergency Routing Service with Avaya IP Office The 911 Enable Emergency Routing Service offers an E911 call routing and location provisioning solution for enterprises using both legacy and IP phone deployments. In these Application Notes, Avaya IP Office connects to the Emergency Routing Service via a SIP trunk and ISDN-PRI trunk. The compliance testing focused on placing 911 calls from various endpoint types to verify that their location and call back number could be properly determined. 911 2013/05/01
Level 3 SIP Trunking with Avaya IP Office Release 8.1 Configuring SIP Trunking between Level 3 and Avaya IP Office Release 8.1. SIP Trunking 2013/05/01
Sonexis ConferenceManager with Avaya IP Office using a SIP trunk Sonexis ConferenceManager is an in-house audio conferencing bridge that eliminates the costly pay-as-you-go fees of subscription-based services, while setting new standards for security and ease of use. Sonexis ConferenceManager is designed to work within existing voice and data networks — and available with a fully integrated Web conferencing option Conferencing 2013/05/01
Avaya IP Office 500 with Tiger Communications 2020 Pro Configuring the call accounting and billing functionality of the Tiger Communications 2020 Pro 5.3 to successfully interoperate with Avaya IP Office 8.1. Call Logging 2013/05/01
Configuring Avaya IP Office 500 with TigerTMS Hotel Pro Configuring Avaya IP Office 500 R8.1 with TigerTMS Hotel Pro 50.0. Hospitality 2013/05/01
Valcom VE6023 Telephone Page Server with Avaya IP Office The VE6023 Telephone Page Server extends the functionality of an IP phone system allowing it to integrate seamlessly with an overhead paging system. The VE6023 allows pages from other Valcom devices to play on Avaya 9600 series IP desk phones using H323 firmware, essentially turning those phones in to additional IP speakers. Paging 2013/05/01
Configuring Avaya IP Office 500 v2 R8.1 to interoperate with Comdasys Mobile Convergence Solution The Comdasys Mobile Convergence Solution allows GSM telephones to connect to an Avaya IP Office using wireless networking or data over the cellular network e.g. 3G. GSM 2013/05/13
Megapath SIP Trunking with Avaya IP Office 8.1 Configuring SIP trunking between Megapath and Avaya IP Office 8.1. Megapath SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the Megapath network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2013/05/13
Avaya IP Office 500 R8.1 with Scantalk Teamview Unified Operator Configuring Avaya IP Office 500 R8.1 with Scantalk TeamView Unified Operator 1.31.19.377. Operator 2013/05/13
Komutel CCS with Avaya IP Office Integrating Komutel CCS (Call Center Solution) with Avaya IP Office. Komutel CCS is a call queue and call center (ACD) management tool for managing virtual agents, generating statistics for the proper management of resources, and intelligently distributing calls. In the compliance test, Komutel CCS successfully registered with Avaya IP Office via SIP, distributed calls to available agents in the appropriate queue, and transferred calls to agents. In addition, CCS used TAPI to track agent status. Contact Center 2013/04/15
Rogers Business Solutions SIP Trunking with Avaya IP Office 8.1 Configuring SIP trunking between service provider Rogers Business Solutions and Avaya IP Office 8.1. Rogers Business Solutions SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the Rogers Business Solutions network as an alternative to legacy analog or digital trunks. SIP Trunking 2013/04/15
Verizon Business IP Trunk SIP Trunk Service with Avaya IP Office Release 8.1 and Avaya Session Border Controller A sample configuration using the Verizon Business Private IP (PIP) SIP Trunk service offer and an Avaya IP Office solution with an Avaya Session Border Controller for Enterprise Release 6.2. SIP Trunking 2013/04/15
TelStrate Engage with Avaya IP Office Using Trunk Tap Configuring TelStrate Engage to interoperate with Avaya IP Office using trunk tap. TelStrat Engage is a call recording solution. Call Recording 2013/04/15
Configuring DoubleHorn Communications IPOne SIPtrunk Service with Avaya IP Office R8.1 DoubleHorn Communications SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the DoubleHorn Communications network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2013/04/01
Configuring Avaya IP Office 500 R8.1 with TigerTMS InnLine VoIPLink Configuring Avaya IP Office 500 R8.1 with TigerTMS InnLine VoIPLink Hospitality 2013/04/01
Configuring Avaya IP Office 8.1 with Nu Technologies orbi-telXPS using an IP Buffer Configuring Avaya IP Office 8.1 with Nu Technologies orbi-telXPS 4.0.600 using an IP Buffer. Call Logging 2013/04/01
KnoahSoft Harmony with Avaya IP Office 8.1 Configuration steps required for KnoahSoft Harmony to interoperate with Avaya IP Office 8.1. KnoahSoft Harmony is a solution that can provide monitoring, recording, quality assurance, reporting, and analytic features for contact centers. Contact Center 2013/03/15
Avaya Session Border Controller for Enterprise 6.2, with AT&T IP Flexible Reach - Enhanced Features Configuring Avaya IP Office R8.1 and the Avaya Session Border Controller for Enterprise 6.2, with the AT&T IP Flexible Reach - Enhanced Features service using AVPN or MIS/PNT transport connections. The Avaya Session Border Controller for Enterprise is the point of connection between Avaya Avaya IP Office and the AT&T IP Flexible Reach - Enhanced Features service and is used to not only secure the SIP trunk, but also to make adjustments to the SIP signaling for interoperability. SIP Trunking 2013/03/15
Avaya Session Border Controller for Enterprise 6.2, with AT&T IP Toll Free Service Configuring Avaya IP Office R8.1 and the Avaya Session Border Controller for Enterprise 6.2, with the AT&T IP Toll Free service using AVPN or MIS/PNT transport connections. The Avaya Session Border Controller for Enterprise is the point of connection between Avaya Avaya IP Office and the AT&T IP Toll Free service and is used to not only secure the SIP trunk, but also to make adjustments to the SIP signaling for interoperability. SIP Trunking 2013/03/15
Configuring Sonexis ConferenceManager with Avaya IP Office using an H323 Configuring Sonexis ConferenceManager to interoperate with Avaya IP Office using a H323 trunk. Sonexis ConferenceManager is an in-house audio conferencing bridge that eliminates the costly pay-as-you-go fees of subscription-based services. Sonexis ConferenceManager is designed to work within existing voice and data networks and available with a fully integrated Web conferencing option Conferencing 2013/03/15
Configuring Sonexis ConferenceManager with Avaya IP Office using an ISDN/PRI Trunk Configuring Sonexis ConferenceManager to interoperate with Avaya IP Office using an ISDN/PRI trunk. Sonexis ConferenceManager is an in-house audio conferencing bridge that eliminates the costly pay-as-you-go fees of subscription-based services. Sonexis ConferenceManager is designed to work within existing voice and data networks, and Sonexis ConferenceManager is available with a fully integrated Web conferencing option Conferencing 2013/03/15
Mutare EVM Plus giSTT with Avaya IP Office 8.1 and Voicemail Pro Mutare's EVM Plus application is a unified messaging solution that seamlessly delivers voicemail messages to the user's email inbox. EVM Plus includes the giSTT speech to text gateway, allowing subscribers to have a text transcription of their voice message included in the EVM Plus delivery. EVM Plus works with Voicemail Pro using IMAP access. Voicemail 2013/03/07
Mutare EVM Plus giSTT with Avaya IP Office 8.1 and Embedded Voicemail Mutare's EVM Plus application is a unified messaging solution that seamlessly delivers voicemail messages to the user's email inbox. EVM Plus includes the giSTT speech to text gateway, allowing subscribers to have a text transcription of their voice message included in the EVM Plus delivery. EVM Plus accesses voice messages from IP Office Embedded voicemail from a collection email account. Voicemail 2013/03/07
Configuring Group of Gold Line Inc SIP Trunking with Avaya IP Office 8.1 Configuring SIP Trunking between service provider Group of Gold Line Inc and Avaya IP Office 8.1. Group of Gold Line Inc SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the Group of Gold Line Inc network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2013/03/07
Configuring TelNet Worldwide SIP Trunking with Avaya IP Office R8.1 Configuring SIP Trunking between the TelNet Worldwide SIP Trunking service and Avaya IP Office R8.1. SIP Trunking 2013/03/07
Configuring Imagine Soft Meteor with Avaya IP Office 500 R8.1 Configuring Imagine Soft Meteor with Avaya IP Office 8.1. Meteor is used in hospitality industries to assist with check-in check-out and telephone usage authorization. Hospitality 2013/03/01
IDT Net2Phone SIP Trunking Service with Avaya IP Office 8.1 Configuring SIP Trunking between service provider IDT and Avaya IP Office 8.1. IDT Net2Phone SIP Trunking Service provides PSTN access via a SIP Trunk between the enterprise and IDT networks as an alternative to legacy analog or ISDN-PRI trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2013/03/01
SIP Trunking Using Verizon Business IP Trunk SIP Trunk Service and Avaya IP Office Release 8.1 Configuring SIP trunking between the Verizon Business IP Trunk SIP Trunk Service Offer and an Avaya IP Office solution. In the sample configuration, the Avaya IP Office solution consists of an Avaya IP Office 500 v2 Release 8.1 Essential Edition, Embedded Voicemail in Intuity Mode, Avaya IP Office Softphone, and Avaya H.323, SIP, digital, and analog endpoints. SIP Trunking 2013/02/22
Biamp AudiaFLEX VoIP-2 with Avaya IP Office Biamp AudiaFLEX is a digital audio platform, and the VoIP-2 card allows connections to IP-based phone systems. SIP Telephone 2013/02/22
ADTRAN NetVanta UC Server with Avaya IP Office 8.1(56) Using TAPI ADTRAN NetVanta Unified Communications (UC) Server is a software-only package designed for Microsoft Windows platforms that provides capabilities of unified communications. ADTRAN NetVanta UC Server used the TAPI interface and two analog ports connected to Avaya IP Office 500 V2 to provide automated attendant, voicemail services and fax server features to users. Application Suite 2013/02/18
Algo 8036 SIP Multimedia Intercom with Avaya IP Office Configuring an Algo 8036 SIP Multimedia Intercom to interoperate with Avaya IP Office. Algo 8036 SIP Multimedia Intercom is a SIP-based device that can register with Avaya IP Office as SIP endpoints and enables video conversations and remote entry using door release features. SIP Telephone 2013/02/07
Avaya IP Office 8.1 with AT&T IP Toll Free SIP Trunk Service Configuring Avaya IP Office 8.1 with the AT&T IP Toll Free service using MIS/PNT or AVPN transport. The AT&T IP Toll Free service is a managed Voice over IP (VoIP) communications solution that provides toll-free services over SIP trunks for business customers. SIP Trunking 2013/02/07
Interalia iProMOH V4 with Avaya IP Office R8.1 Configuring Interalia iProMOH V4 system to successfully interoperate with Avaya IP Office R8.1. Interalia iProMOH is a music-on-hold system or an audio player application that plays music and messages. Music on Hold 2013/02/07
Configuring Avaya IP Office 8.1 with Wind Telecom SIP Trunk Service These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) Trunking between the service provider Wind Telecom and Avaya IP Office 8.1. SIP Trunking 2013/02/07
Configuring GFI FaxMaker with Avaya IP Office Configuring GFI FaxMaker with Avaya IP Office. Compliance testing was conducted to verify the interoperability. Fax 2013/01/21
Configuring Interalia iProMOH V3 with Avaya IP Office R8.1 Configuration Interalia.s iProMOH V3 system to interoperate with Avaya IP Office R8.1. Interalia.s iProMOH is a music-on-hold system or an audio player application that plays music and messages. Application Suite 2013/01/21
OAISYS Recording Server with Avaya IP Office Configuring OAISYS Recording Server to interoperate with Avaya IP Office. OAISYS Recording Server is a call recording solution. In the compliance testing, OAISYS Recording Server used the DevLink interface from Avaya IP Office to monitor contact center agents on Avaya IP Office, and used the trunk tap method to capture the media associated with the monitored calls for recording. Call Recording 2013/01/21
Configuring Yealink T28P SIP Phone Version 2.70.0.60 with Avaya IP Office 500 V2 Release 8.1 Configuring Yealink T28P SIP Phones with Avaya IP Office 500 V2 Release 8.1. The overall objective of the interoperability compliance testing is to verify Yealink T28P SIP Phone functionalities in an environment comprised of Avaya IP Office and various Avaya H.323, Avaya SIP, Avaya Digital and analog telephones. SIP Telephone 2013/01/07
Configuring Avaya IP Office 8.1 with Tele2 VoIPConnect Service Configuring SIP trunking between Tele2 VoIP Access and Avaya IP Office. The Tele2 VoIP Access service provides PSTN access via a SIP trunk connected to the Tele2 Voice Over Internet Protocol (VoIP) network as an alternative to legacy Analogue or digital trunks. Tele2 are a member of the Avaya DevConnect Service Provider program. SIP Trunking 2013/01/12
Configuring TS-Dialer from Telesoft with Avaya IP Office R8.1 using CTI for Preview Dialling Configuring TS-Dialer CTI to interoperate with Avaya IP Office. Application Suite 2013/01/21
Configuring TS-Dialer from Telesoft with Avaya IP Office R8.1 using a Hardware PCI Dialer for Predictive Dialling Configuring TS-Dialer Hardware PCI Dialer to interoperate with Avaya IP Office. Application Suite 2013/01/21
IPC Unigy with Avaya IP Office using SIP Protocol Configuring IPC Unigy to interoperate with Avaya IP Office. IPC Unigy is a trading communication solution. In the compliance testing, IPC Unigy used SIP trunks to Avaya IP Office, for turret users on IPC to reach users on Avaya IP Office and on the PSTN. Application Suite 2013/01/04
Yealink VP530 SIP Video Phone Version 23.70.0.40 with Avaya IP Office 500 V2 Configuring Yealink VP530 SIP Video Phone with Avaya IP Office 500 V2 Release 8.1. The overall objective of the interoperability compliance testing is to verify Yealink P530 SIP Video Phone functionalities in an environment comprised of Avaya IP Office and various Avaya H.323, Avaya SIP, Avaya Digital and analog telephones. SIP Telephone 2013/01/04
VTech 1-Line SIP Hotel and Lobby Phones with Avaya IP Office 8.1 VTech.s hospitality product line provides a clear cost and feature advantage that is backed by decades of expertise in the corded/cordless telephony industry. These SIP endpoints register directly with Avaya IP Office 8.1. Hospitality 2013/01/28
Sagemcom XMediusFAX with Avaya IP Office 8.1 Configuring Sagemcom XMediusFAX to interoperate with Avaya IP Office 8.1. Sagemcom XMediusFAX is a fax server application that uses the SIP trunk interface with T.38 fax from Avaya IP Office to send and receive fax. Fax 2013/01/04
DuVoice with Avaya IP Office 8.1 These Application Notes describe the configuration steps required for the DuVoice hospitality messaging system to interoperate with Avaya IP Office 8.1. In the compliance testing, DuVoice used the SIP User, TAPI, DevLink, and Configuration Web Service interfaces from Avaya IP Office to provide automated attendant, voicemail, wake-up call, do not disturb, name and user profile template change, room clean status, and 911 alerting features. Hospitality 2012/12/12
Configuring EarthLink Complete SIP Trunking with Avaya IP Office Release 8.0 These Application Notes describes the steps to configure Session Initiation Protocol (SIP) Trunking between EarthLink and Avaya IP Office Release 8.0. EarthLink Complete SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the EarthLink network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2012/12/12
Telcomp IP Office Phone Status with Avaya IP Office 8.1 These Application Notes describe the configuration steps required for Telcomp IP Office Phone Status to interoperate with Avaya IP Office 8.1. Telcomp IP Office Phone Status is an application designed to assist people who are blind or visually impaired to use Avaya IP Office telephones, by providing the users with audible reading of active calls and feature settings. The integration with Avaya IP Office uses TAPI 2 in single user mode. Telcomp IP Office Phone Status is designed to meet the requirements outlined in Section 508 of the federal Rehabilitation Act, which requires access to electronic and information technology by the federal government to individuals with disabilities. Visually Impaired 2012/12/12
Avaya IP Office Release 8.1 with AT&T Business in a Box (BIB) with AT&T IP Flexible Reach - Enhanced Features These Application Notes describe the steps for configuring Avaya IP Office R8.1with the AT&T Business in a Box with AT&T IP Flexible Reach - Enhanced Features. AT&T Business in a Box with AT&T IP Flexible Reach - Enhanced Features supports AVPN or MIS/PNT transport connection. SIP Trunking 2012/12/12
Configuring Lumos Networks SIP Trunking with Avaya IP Office 8.1 These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) Trunking between service provider Lumos Networks and Avaya IP Office 8.1. Lumos Networks SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the Lumos Networks network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2012/12/06
Configuring MTS Allstream SIP Trunking with Avaya IP Office R8.1 These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) Trunking between the MTS Allstream SIP Trunking service and Avaya IP Office R8.1. SIP Trunking 2012/11/20
Configuring Windstream using Genband G9 SIP Trunking with Avaya IP Office 8.1 These notes describe configuring SIP Trunking between service provider Windstream using GenbandG9 and Avaya IP Office 8.1. SIP Trunking 2012/11/10
Configuring Avaya IP Office 8.1 with Colt VoIP Access Service These notes describe configuring SIP trunking between Colt VoIP Access and Avaya IP Office. SIP Trunking 2012/11/08
Avaya IP Office with Hewlett Packard Networking Switches configured with LLDP, QoS and PoE These Application Notes describe the configuration of a Voice over IP (VoIP) solution including an Avaya IP Office Telephony Infrastructure running in converged VoIP and data network built with HP Networking Ethernet switches. The Hewlett Packard Networking Switches were compliance-tested with Avaya IP Office and Avaya IP Office Voicemail Pro. Emphasis was placed on verifying interoperability with Link Layer Discovery Protocol, Layer2/Layer3 Quality of Service, and Power over Ethernet. VoIP 2012/10/18
Avaya IP Office with Hewlett Packard Networking Switches configured with 802.1X Authentication The IEEE 802.1X standard defines a client-server based network access control (NAC) and authentication protocol that restricts unauthorized clients from connecting to a Local Area Network (LAN) through publicly accessible ports. 802.1X provides a means of authenticating and authorizing users attached to a LAN port and of preventing access to that port in cases where the authentication process fails. Hewlett Packard (HP) Networking switches support 802.1X as authenticators and Avaya IP Telephones support 802.1X as supplicants. These Application Notes provides the steps necessary to configure 802.1X on the HP Networking switches for an Avaya IP Telephone with an attached PC. Linux FreeRADIUS is used as the authentication server. VoIP 2012/10/18
Configuring Windstream SIP Trunking with Avaya IP Office Release 8.1 These Application Notes describes the steps to configure Session Initiation Protocol (SIP) Trunking between Windstream Metaswitch and Avaya IP Office Release 8.1. Windstream SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the Windstream network as an alternative to legacy analog or digital trunks. SIP Trunking 2012/10/18
Configuring Bell Canada SIP Trunking with Avaya IP Office 8.1 These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) Trunking between service provider Bell Canada and Avaya IP Office 8.1. Bell Canada SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the Bell Canada network as an alternative to legacy analog or digital trunks. SIP Trunking 2012/10/11
Plantronics Voyager PRO UC v2 Bluetooth Headset with Avaya 9641G IP Telephone on Avaya IP Office 8.0 These Application Notes describe the configuration steps required to integrate the Plantronics Voyager PRO UC v2 Bluetooth Headset with the Avaya 9641G IP Telephone on Avaya IP Office. Plantronics Voyager PRO UC v2 has the ability to hear ringback tone, incoming call notification, answer and end calls, and mute/un-mute calls directly from the headset when the user is away from their desk. Headset 2012/10/11
Resource Software International Cloud Call Accounting 2.1 with Avaya IP Office 8.1 These Application Notes describe the configuration steps required for Resource Software International (RSI) Cloud Call Accounting 2.1 to interoperate with Avaya IP Office 8.1. Resource Software International Cloud Call Accounting is a remote cloud based telephone reporting solution that uses the Station Message Detail Recording records from Avaya IP Office to track phone calls and produce detailed reports. Call Logging 2012/10/01
Configuring Alestra Enlace IP SIP Trunk Service with Avaya IP Office 8.1 These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) Trunking between service provider Alestra in Mexico and Avaya IP Office 8.1. The official name of Alestra's SIP Trunk offering is "Enlace IP". SIP Trunking 2012/10/01
Configuring Avaya IP Office 8.1 with Servicio Troncal SIP de Axtel These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) Trunking between the service provider Axtel and Avaya IP Office 8.1. The Servicio Troncal SIP de Axtel provides PSTN access via a SIP trunk between the enterprise and the Axtel network as an alternative to legacy analog or digital trunks. SIP Trunking 2012/10/01
NMS Adaptive Hybrid Call Recording with Avaya IP Office R8 using a Call Recording PCI Board from OptiLogix Configuring NMS Adaptive Call Recording module to interoperate with Avaya IP Office. Adaptive Call Recording is one module of the NMS Adaptive Suite which allows the recording of inbound and outbound phone calls. Call Recording 2012/09/21
NMS Adaptive Desktop SMS with Avaya IP Office R8.0 Configuring NMS Adaptive Desktop SMS module to interoperate with Avaya IP Office. NMS Adaptive Desktop SMS is one module of the NMS Adaptive Suite which allows a user to communicate email and SMS messages via the GSM network Application Suite 2012/09/21
NMS Adaptive Web Assist with Avaya IP Office R8.0 Configuring NMS Adaptive Web Assist module to interoperate with Avaya IP Office. NMS Adaptive Web Assist is one module of the NMS Adaptive Suite which allows a user to communicate using web chat. Application Suite 2012/09/21
Configuring CyTrack CyCC Multi-Media Contact Centre Solution with Avaya IP Office Configuring CyTrack CyCC Multi-Media Contact Centre Solution with Avaya IP Office. CyTrack CyCC Multi-Media Contact Centre Solution is an enabling modular suite of products that provide business benefits and functionalities such as call control, call recording, queue management, call detail record reporting, interactive voice response and telemarketing call management. Call Logging 2012/09/21
Metropolis OfficeWatch Call Accounting System with Avaya IP Office 8.1 Integrating the Metropolis OfficeWatch Call Accounting System with Avaya IP Office 8.1. Metropolis OfficeWatch Call Accounting System captures call records from Avaya IP Office using a Station Message Detail Recording (SMDR) link. In turn, Metropolis OfficeWatch processes the call records and generates detailed reports. Call Logging 2012/09/04
Metropolis OfficeWatch Call Accounting System with Avaya IP Office 8.0 Integrating Metropolis OfficeWatch Call Accounting System with Avaya IP Office 8.0. Metropolis OfficeWatch Call Accounting System captures call records from Avaya IP Office using a Station Message Detail Recording (SMDR) link. In turn, Metropolis OfficeWatch processes the call records and generates detailed reports. Call Logging 2012/09/04
Metropolis ProfitWatch Call Accounting System with Avaya IP Office 8.1 Integrating Metropolis ProfitWatch Call Accounting System with Avaya IP Office 8.1. Metropolis ProfitWatch Call Accounting System captures call records from Avaya IP Office using a Station Message Detail Recording (SMDR) link. In turn, ProfitWatch processes the call records and generates detailed reports. Call Logging 2012/09/04
Metropolis ProfitWatch Call Accounting System with Avaya IP Office 8.0 Integrating Metropolis ProfitWatch Call Accounting System with Avaya IP Office 8.0. Metropolis ProfitWatch Call Accounting System captures call records from Avaya IP Office using a Station Message Detail Recording (SMDR) link. In turn, ProfitWatch processes the call records and generates detailed reports. Call Logging 2012/09/04
3C JDS Property Management System Interface and Voice Mail System V5.0 with Avaya IP Office R8.0 Configuration steps required for 3C JDS Property Management System Interface and Voice Mail System V5.0 to interoperate with Avaya IP Office 8.0. 3C JDS PMSI and VMS are Windows-based hospitality systems that provide a seamless interface with a hotel's Property Management System and Avaya IP Office. In the compliance testing, 3C JDS PMSI and VMS used analog phone lines, Station Message Detail Reporting, and Configuration Web Service interfaces from Avaya IP Office to provide call accounting, voice mail, name and user profile template change, wake-up call, room status and mini-bar posting features. Hospitality 2012/09/04
Quest Software Foglight NMS with Avaya IP Office These Application Notes describe the configuration procedures required to allow Quest Software Foglight NMS to collect call detail data from Avaya IP Office utilizing Avaya Call Detail Recording (CDR). Call Logging 2012/08/23
Quest Software PacketTrap MSP with Avaya IP Office These Application Notes describe the configuration procedures required to allow Quest Software PacketTrap MSP to collect call detail data from Avaya IP Office utilizing Avaya Call Detail Recording (CDR). Application Suite 2012/08/23
Configuring Broadvox SIP Trunking with Avaya IP Office Release 8.0 These Application Notes describe the steps necessary to configure Session Initiation Protocol (SIP) Trunking between Broadvox and Avaya IP Office Release 8.0. Broadvox SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the Broadvox network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2012/08/10
Configuring NMS Adaptive CTI with Avaya IP Office R8.0 using Avaya IP Office TAPI Service Provider These Application Notes describe the configuration steps required for NMS Adaptive CTI module to interoperate with Avaya IP Office. NMS Adaptive CTI is one module of the NMS Adaptive Suite which allows a desktop user communicate by inbound and outbound phone calls by providing a link between the computer network and the telephone system. Application Suite 2012/08/03
Configuring NMS Adaptive Messaging with Avaya IP Office R8.0 using Avaya IP Office TAPI Service Provider These Application Notes describe the configuration steps required for NMS Adaptive Messaging module to interoperate with Avaya IP Office. NMS Adaptive Messaging is one module of the NMS Adaptive Suite which allows a user to communicate, email and SMS to email messaging. Application Suite 2012/08/03
Configuring NMS Adaptive Predictive Dialler with Avaya IP Office R8.0 using Avaya IP Office TAPI Service Provider These Application Notes describe the configuration steps required for the NMS Adaptive Predictive Dialler module to interoperate with Avaya IP Office. NMS Adaptive Predictive Dialler is one module of the NMS Adaptive Suite which allows a user to create outbound Predictive Dialling campaigns using IP Office Deskphones to connect users to the outbound calls. Application Suite 2012/08/03
Configuring NMS Adaptive Progressive Dialler with Avaya IP Office R8.0 using Avaya IP Office TAPI Service Provider These Application Notes describe the configuration steps required for NMS Adaptive Progressive Dialler module to interoperate with Avaya IP Office. Adaptive Progressive Dialler is one module of the NMS Adaptive Suite which allows users to make outbound phone calls as a part of a Progressive outbound campaign. Application Suite 2012/08/03
BT Wholesale/HIPCOM SIP Trunk Service and Avaya IP Office 8.0 These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) trunking between the BT Wholesale (BTW)/HIPCOM SIP Trunk Service and Avaya IP Office. SIP Trunking 2012/07/16
Jabra SUPREME UC Bluetooth Headset with Avaya 96x1 Series IP Telephones on Avaya IP Office The configuration steps required to integrate the Jabra SUPREME UC Bluetooth Headset with Avaya 96x1 Series IP Telephones on Avaya IP Office. Jabra SUPREME UC has the ability to hear ringback tone, incoming call notification, answer and end calls, and mute/un-mute calls directly from the headset when the user is away from their desk. Telephone 2012/07/13
Configuring SIP Trunking between Metaswitch MetaSphere CFS 7.4 with Metaswitch Perimeta Session Border Controller 3.1.0 and Avaya IP Office 8.0(18) These application notes describe the steps required to configure Session Initiation Protocol (SIP) trunking between a Metaswitch MetaSphere Call Feature Server (CFS) solution with a Metaswitch Perimeta Session Border Controller (SBC) and an Avaya IP Office telephony solution. SIP Trunking 2012/07/11
Configuring Primus SIP Trunking with Avaya IP Office Release 8.0 These Application Notes describe the steps to configure Session Initiation Protocol (SIP) Trunking between Primus and Avaya IP Office Release 8.0. SIP Trunking 2012/07/06
IPC Unigy with Avaya IP Office using SIP Trunks These Application Notes describe the configuration steps required for IPC Unigy to interoperate with Avaya IP Office. IPC Unigy is a trading communication solution. In the compliance testing, IPC Unigy used SIP trunks to Avaya IP Office, for turret users on IPC to reach users on Avaya IP Office and on the PSTN. Interoperation 2012/07/05
Avaya IP Office 8.0 with AT&T IP Toll Free SIP Trunk Service These Application Notes describe the steps for configuring Avaya IP Office 8.0 with the AT&T IP Toll Free service. The Avaya IP Office solution was tested with the AT&T IP Toll Free service using MIS/PNT or AVPN transport. SIP Trunking 2012/06/25
Configuring Avaya IP Office R8.0 to interoperate with 2N Telekomunikace Helios IP These Application Notes describe the configuration steps required for 2N Telekomunikace Helios IP to interoperate with Avaya IP Office R8.0. The 2N Telekomunikace Helios IP is a door communicator that supports both voice and video transmission using the Session Initiation Protocol (SIP). Telephone 2012/06/25
Configuring SIP Trunking between Metaswitch MetaSphere CFS 7.3 with Metaswitch Perimeta Session Border Controller 3.1.0 and Avaya IP Office 8.0(18) These application notes describe the steps required to configure Session Initiation Protocol (SIP) trunking between a Metaswitch MetaSphere Call Feature Server (CFS) solution with a Metaswitch Perimeta Session Border Controller (SBC) and an Avaya IP Office telephony solution. SIP Trunking 2012/06/22
G-Tek Electronics AQ-10x with Avaya IP Office These Application Notes describe the configuration steps required for G-Tek Electronics AQ-10x to interoperate with Avaya IP Office. The G-Tek Electronics AQ-10x is a SIP-based telephone that integrates with Avaya IP Office as SIP endpoint. Telephone 2012/06/22
Configuring FCS WinExpress R2.0 with Avaya IP Office R8.0 These Application Notes describe the configuration steps required for FCS WinExpress 2.0 to interoperate with Avaya IP Office 8.0. FCS WinExpress is a Windows-based hospitality system that provides a seamless interface with a hotel's Property Management System and Avaya IP Office. Hospitality 2012/06/15
Configuring Avaya IP Office 8.0 with AT&T Mobility in Puerto Rico SIP Trunk Service These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) Trunking between the service provider AT&T Mobility in Puerto Rico and Avaya IP Office 8.0. SIP Trunking 2012/06/14
Revolabs FLX SIP Conference Phone and Avaya IP Office These Application Notes describe the procedures for configuring Revolabs FLX SIP Conference Phone which was compliance tested with Avaya IP Office. The overall objective of the interoperability compliance testing is to verify Revolabs FLX SIP Conference Phone functionalities in an environment comprised of Avaya IP Office and various Avaya H.323, SIP IP Telephones, and DCP telephones. Telephone 2012/06/06
Configuring Broadview Networks Broadspeed SIP Trunking with Avaya IP Office These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) Trunking between the Broadview Networks Broadspeed SIP Trunking Service and Avaya IP Office. SIP Trunking 2012/06/01
BBX Technologies Vuesion Multimedia Contact Center Additional Client Features with Avaya IP Office 8.0 These Application Notes describe the configuration steps required for BBX Technologies Vuesion Multimedia Contact Center additional Client features to interoperate with Avaya IP Office. In the compliance testing, BBX Technologies Vuesion Multimedia Contact Center provided skill based routing and announcements using the SIP User, TAPI, and DevLink interfaces from Avaya IP Office 8.0. Contact Center 2012/05/11
BBX Technologies Vuesion Multimedia Contact Center Callback Number Queuing Module with Avaya IP Office 8.0 These Application Notes describe the configuration steps required for BBX Technologies Vuesion Multimedia Contact Center Callback Number Queuing module to interoperate with Avaya IP Office. In the compliance testing, BBX Technologies Vuesion Multimedia Contact Center provided skill based routing and announcements using the SIP User, TAPI, and DevLink interfaces from Avaya IP Office 8.0. The Callback Number Queuing module provides information to the agent to initiate a call back to the customer. Contact Center 2012/05/11
AdvaTel InTouch 3.1 with Avaya IP Office 8.0 These Application Notes describe the configuration steps required for AdvaTel InTouch 3.1 to interoperate with Avaya IP Office 8.0. AdvaTel InTouch is an Outlook Add-in user application that runs on the user desktop to provide consolidated presence information for voice, email, SMS, and IM. The compliance testing focused on the voice integration with Avaya IP Office using the TAPI interface and HTTP service. Application Suite 2012/05/24
MultiTech FaxFinder FFx40 Software version 1.1.8 with Avaya IP Office 8.0 These Application Notes describe the configuration steps required for MultiTech FaxFinder to interoperate with Avaya IP Office. The MultiTech FaxFinder is a fax application that uses the analog user interface from Avaya IP Office to send and receive fax. Fax 2012/05/03
Configuring Edgewater Networks Enterprise Session Border Controllers with Avaya IP Office 8.0 These Application Notes describe the procedures for configuring the EdgeProtect and EdgeMarc Enterprise Session Border Controllers (SBCs) from Edgewater Networks, to interoperate with Avaya IP Office 8.0 in a distributed IP Telephony environment, supporting a Branch Office with remote users. VoIP 2012/05/07
Configuring CenturyLink BroadWorks SIP Trunk with Avaya IP Office 8.0 These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) Trunking between the CenturyLink BroadWorks SIP Trunk service and Avaya IP Office. The CenturyLink BroadWorks SIP Trunk service provides PSTN access via a SIP trunk between the enterprise and the CenturyLink network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2012/05/16
Configuring Avaya IP Office IP500 R8.0 with 2Ring IP Phone Services v5.0 These Application Notes describe the configuration steps required for 2Ring IP Phone Services to successfully interoperate with Avaya IP Office IP500. The 2Ring IP Phone Services product provides users with an enhanced telephony interface. Application Suite 2012/05/11
VTX Services Connect PBX SIP Trunking Solution and Avaya IP Office 8.0 These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) trunking between the VTX Services Connect PBX SIP Trunking Solution and Avaya IP Office. SIP Trunking 2012/05/03
BBX Technologies Vuesion Multimedia Contact Center Report Module with Avaya IP Office 8.0 These Application Notes describe the configuration steps required for BBX Technologies Vuesion Multimedia Contact Center Report module to interoperate with Avaya IP Office. In the compliance testing, BBX Technologies Vuesion Multimedia Contact Center provided skill based routing and announcements using the SIP User, TAPI, and DevLink interfaces from Avaya IP Office 8.0. The Report module provides real time data for all the call events taking place in BBX Technologies Vuesion Multimedia Contact Center modules. Contact Center 2012/05/09
BBX Technologies Vuesion Multimedia Contact Center Voice Recording (using PRI Tap) Module with Avaya IP Office 8.0 These Application Notes describe the configuration steps required for BBX Technologies Vuesion Multimedia Contact Center Voice Recording (using PRI Tap) module to interoperate with Avaya IP Office. In the compliance testing, BBX Technologies Vuesion Multimedia Contact Center provided skill based routing and announcements using the SIP User, TAPI, and DevLink interfaces from Avaya IP Office 8.0. The Voice Recording (using PRI Tap) module supports preconfigured recording of both inbound and outbound calls. Contact Center 2012/05/24
BBX Technologies Vuesion Multimedia Contact Center Power Outdial Module with Avaya IP Office 8.0 These Application Notes describe the configuration steps required for BBX Technologies Vuesion Multimedia Contact Center Power Outdial module to interoperate with Avaya IP Office. In the compliance testing, BBX Technologies Vuesion Multimedia Contact Center provided skill based routing and announcements using the SIP User, TAPI, and DevLink interfaces from Avaya IP Office 8.0. The Power Outdial module provides information to the agent to initiate outbound campaign calls to the customer. Contact Center 2012/05/09
BBX Technologies Vuesion Multimedia Contact Center Networking Module with Avaya IP Office 8.0 These Application Notes describe the configuration steps required for BBX Technologies Vuesion Multimedia Contact Center Networking module to interoperate with Avaya IP Office. In the compliance testing, BBX Technologies Vuesion Multimedia Contact Center provided skill based routing and announcements using the SIP User, TAPI, and DevLink interfaces from Avaya IP Office 8.0. The Networking module facilitates routing of Automatic Call Distribution calls between multiple Avaya IP Offices. Contact Center 2012/05/08
BBX Technologies Vuesion Multimedia Contact Center Voice Recording (using internal recorder) Module with Avaya IP Office 8.0 These Application Notes describe the configuration steps required for BBX Technologies Vuesion Multimedia Contact Center Voice Recording (using internal recorder) module to interoperate with Avaya IP Office. In the compliance testing, BBX Technologies Vuesion Multimedia Contact Center provided skill based routing and announcements using the SIP User, TAPI, and DevLink interfaces from Avaya IP Office 8.0. The Voice Recording (using internal recorder) module supports preconfigured and on-demand recording of both inbound and outbound calls. Contact Center 2012/05/16
BBX Technologies Vuesion Multimedia Contact Center Email Queuing Module with Avaya IP Office 8.0 These Application Notes describe the configuration steps required for BBX Technologies Vuesion Multimedia Contact Center Email Queuing module to interoperate with Avaya IP Office. In the compliance testing, BBX Technologies Vuesion Multimedia Contact Center provided skill based routing and announcements using the SIP User, TAPI, and DevLink interfaces from Avaya IP Office 8.0. The Email Queuing module routes emails to the agents based on the routing options configured. Contact Center 2012/05/16
Zeacom Communications Center 6.1 with Avaya IP Office 8.0 These Application Notes describe the configuration steps required for Zeacom Communications Center 6.1 to interoperate with Avaya IP Office 8.0. Zeacom Communications Center is a multi-channel and multi-contact solution that can handle voice, fax, web, and email contacts. The compliance testing focused on the voice integration with Avaya IP Office using the TAPI and SIP User interfaces. Application Suite 2012/05/16
Configuring Windstream SIP Trunking with Avaya IP Office Release 8.0 These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) Trunking between Service Provider Windstream and Avaya IP Office Release 8.0. Windstream SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the Windstream network as an alternative to legacy analog or digital trunks. This approach generally results in lower costs for the enterprise. SIP Trunking 2012/05/25
Configuring Windstream SIP Trunking with Avaya IP Office Release 8.0 These Application Notes describes the steps to configure Session Initiation Protocol (SIP) Trunking between Windstream and Avaya IP Office Release 8.0. Windstream SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the Windstream network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2012/05/11
Voice4net SPPS with Avaya IP Office These Application Notes describe the configuration steps required to integrate Voice4net SPPS (Screen Pop Pro Server) with Avaya IP Office. Voice4net SPPS provides a framework for implementing custom applications such as softphone and screen-pop applications. In this compliance test, two sample applications were used to verify the capabilities of Voice4net SPPS: a Salesforce.com softphone and a separate screen-pop application. Voice4net SPPS integrates with Avaya IP Office using TAPI. Application Suite 2012/05/03
Voice4net EBS and ePBX with Avaya IP Office These Application Notes describe the configuration steps required to integrate the Voice4net EBS and ePBX solutions with Avaya IP Office. Voice4net EBS (Event Broadcasting System) provides call centers and public agencies the capability to broadcast messages via the telephone. Voice4net ePBX is an interactive voice response (IVR) system that can run custom applications. These Voice4net solutions interface to Avaya IP Office using SIP registration. Application Suite 2012/05/03
TalenTel-HCMS PMSI and Attendant Console with Avaya IP Office 8.0 These Application Notes describe the configuration steps required for TalenTel-HCMS PMSI and Attendant Console to interoperate with Avaya IP Office 8.0. PMSI works as a bridge between the two entities integrating the PBX with the local Property Management software (TalenTel-HCMS). On one side, it establishes communication with local PMS and on the other side it establishes communication with PBX over an IP link. In the compliance testing, TalenTel-HCMS PMSI and Attendant Console used the TAPI and Configuration Web Service interfaces from Avaya IP Office to provide Check In/Check Out, Do Not Disturb, Name change, controlling external incoming calls using soft console features. There are other features that can be provided with the addition of Voice Mail and Voice System which were not covered in this compliance test. Hospitality 2012/05/09
Configuring Edgewater Networks Enterprise Session Border Controllers supporting SIP Trunk Connectivity between sites with Avaya IP Office 8.0 These Application Notes describe the procedures for configuring the EdgeProtect and EdgeMarc Enterprise Session Border Controllers (SBCs) from Edgewater Networks, to interoperate with Avaya IP Office 8.0 supporting Session Initiation Protocol (SIP) Trunking between a headquarters and a branch office location of an Enterprise. VoIP 2012/05/24
Configuring ICR Evolution Software with Avaya IP Office R8 using Avaya IP Office TAPI These Application Notes describe the configuration steps required for ICR Evolution Software to successfully interoperate with Avaya IP Office via Avaya TAPI Service Provider. Application Suite 2012/04/24
Status Solutions SARA with Avaya IP Office SARA is an automated alerting system and awareness engine that sends voice alerts via telephone. SARA monitors external equipment at a facility and provides a single point of alarm management for enhanced alerting and reporting. SARA interfaces to Avaya IP Office as a SIP endpoint. Application Suite 2012/04/20
DATEL Call SWEET! Live Voice Recording with Avaya IP Office 8.0 Using Voicemail Pro These Application Notes describe the configuration steps required for DATEL Call SWEET! Live Voice Recording to interoperate with Avaya IP Office 8.0 using Voicemail Pro. DATEL Call SWEET! Live is a contact center management solution, and Voice Recording is an optional component that provides call recording wave files from Avaya IP Office Voicemail Pro via the Call SWEET! Live web interface. Application Suite 2012/04/19
Configuring Frontier Communications SIP Trunking with Avaya IP Office Release 8.0 These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) Trunking between service provider Frontier Communications and Avaya IP Office Release 8.0. Frontier Communications SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the Frontier Communications network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2012/04/19
DATEL Call SWEET! with Avaya IP Office 8.0 These Application Notes describe the configuration steps required for DATEL Call SWEET! to interoperate with Avaya IP Office 8.0. DATEL Call SWEET! is a web-based call accounting solution. In the compliance testing, DATEL Call SWEET! used the TFTP service and SMDR interface from Avaya IP Office to monitor and report on call records. Call Logging 2012/04/19
Configuring the Polycom SoundStation Duo running UC software release 4.0.2 These Application Notes describe a solution for supporting interoperability between the Polycom SoundStation Duo conference telephone running UC software release 4.0.2 with Avaya IP Office release 8.0. Emphasis of the testing was to verify voice calls of SoundStation Duo as a SIP endpoint registered to the Avaya IP Office. SIP Telephone 2012/04/19
Configuring Avaya IP Office 8.0 with the Telmex SIP Trunk Service in Colombia These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) Trunking between the service provider Telmex in Colombia and Avaya IP Office 8.0. SIP Trunking 2012/04/19
Configuring Avaya IP Office 8.0 with TELUS SIP Trunk Service These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) Trunking between the service provider TELUS and Avaya IP Office 8.0. During the interoperability testing, Avaya IP Office was able to interoperate with the TELUS Communication NSN HiQ switch via SIP trunking. This test was performed to verify SIP trunk features including basic call, call forward (all calls, busy, no answer), call transfer (blind and consult), conference, and voice mail. The calls were placed in both directions with various set types. SIP Trunking 2012/04/19
DATEL Call SWEET! Live Click-2-Dial with Avaya IP Office 8.0 These Application Notes describe the configuration steps required for DATEL Call SWEET! Live Click-2-Dial to interoperate with Avaya IP Office 8.0. DATEL Call SWEET! Live is a contact center management solution, and Click-2-Dial is an optional component that enables agents to highlight numbers and press a hot key to automatically launch the outbound call. Application Suite 2012/04/19
DATEL Call SWEET! Live CRM Integration with Avaya IP Office 8.0 These Application Notes describe the configuration steps required for DATEL Call SWEET! Live CRM Integration to interoperate with Avaya IP Office 8.0. DATEL Call SWEET! Live is a contact center management solution, and CRM Integration is an optional component that supports retrieval of calling party information from existing CRM application and make available to answering agents. Application Suite 2012/04/17
DATEL Call SWEET! Live Outbound Dialer with Avaya IP Office 8.0 These Application Notes describe the configuration steps required for DATEL Call SWEET! Live Outbound Dialer to interoperate with Avaya IP Office 8.0. DATEL Call SWEET! Live is a contact center management solution, and Outbound Dialer is an optional component that enables upload of call lists and automatic placement of outbound calls on behalf of available agents. Application Suite 2012/04/17
Biamp Tesira SVC-2 and Avaya IP Office These Application Notes describe the procedures for configuring Biamp Tesira SVC-2 which were compliance tested with Avaya IP Office. The overall objective of the interoperability compliance testing is to verify Biamp Tesira SVC-2 functionalities in an environment comprised of Avaya IP Office and various Avaya H.323, SIP IP Telephones, and DCP telephones. Telephone 2012/04/05
Configuring MTS Allstream SIP Trunking with Avaya IP Office These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) Trunking between the MTS Allstream SIP Trunking service and Avaya IP Office. MTS Allstream SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the MTS Allstream network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2012/04/04
Bittel Electronics Uno Voice Series Analog Telephones with Avaya IP Office These Application Notes describe a solution comprised of Avaya IP Office and Bittel Electronics Uno Voice Series Analog Telephones. During compliance testing, Bittel Uno Voice Series Analog Telephones successfully placed and received calls to and from other telephones, and activated and deactivated the Message Waiting Indicators (MWI) on the telephones. Telephone 2012/04/03
Configuring Avaya IP Office 7.0 with Tele2 VoIPConnect Servic These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) trunking between the Tele2 VoIPConnect Service and Avaya IP Office. The Tele2 VoIPConnect Service provides PSTN access via a SIP trunk connected to the Tele2 Voice Over Internet Protocol (VoIP) network as an alternative to legacy Analogue or digital trunks. Tele2 are a member of the Avaya DevConnect Service Provider program. SIP Trunking 2012/04/02
Configuring XO Communications SIP Trunking with Avaya IP Office Release 8.0 These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) Trunking between service provider XO Communications and Avaya IP Office Release 8.0. SIP Trunking 2012/03/28
Xima Chronicall Realtime Module with Avaya IP Office 8.0 These Application Notes describe the configuration steps required for Xima Chronicall Realtime Module to interoperate with Avaya IP Office 8.0. Xima Chronicall is a call reporting application, and the Realtime Module is an optional module that provides real-time user status. Contact Center 2012/03/23
Xima Chronicall with Avaya IP Office 8.0 These Application Notes describe the configuration steps required for Xima Chronicall to interoperate with Avaya IP Office 8.0. Xima Chronicall is a call reporting application. Application Suite 2012/03/23
Configuring Avaya IP Office 7.0 with Tri-Line TIM Professional 2.181 using TCP These Application Notes describe the configuration steps for provisioning Avaya IP Office 7.0 with Tri-Line TIM Professional 2.181. The Tri-Line TIM Professional will collect Station Message Detail Reports by listening to a TCP port configured on the Avaya IP Office. Call Logging 2012/03/19
Configuring Avaya IP Office 7.0 with Tri-Line TIM Plus 3.0.0.78 using TCP These Application Notes describe the configuration steps for provisioning Avaya IP Office 7.0 with Tri-Line TIM Plus 3.0.0.78. Tri-Line TIM Plus will collect Station Message Detail Reports by listening to a TCP port configured on Avaya IP Office. Call Logging 2012/03/01
Configuring Avaya IP Office 7.0 with Tri-Line TIM Enterprise 3.0.0.78 using TCP These Application Notes describe the configuration steps for provisioning Avaya IP Office 7.0 with Tri-Line TIM Enterprise 3.0.0.78. The Tri-Line TIM Enterprise will collect Station Message Detail Reports by listening to a TCP port configured on to the Avaya IP Office. Call Logging 2012/03/23
Resource Software International Tools OSN with Avaya IP Office These Application Notes describe the configuration steps required for Resource Software International (RSI) tools OSN to interoperate with Avaya IP Office. Resource Software International tools OSN application offers immediate, E911 on-site notification for emergency calls. RSI tools OSN is a computer telephony solution that uses the CTI Link Pro (DevLink and 3rd Party TAPI) interface to an Avaya IP Office to provide real-time monitoring and notification of emergency events (i.e. 911 calling). RSI tools OSN can deliver emergency notification messages to a digital/IP telephone set, via email, or to a network computer utilizing Windows WinPopup messages. 911 2012/03/08
Resource Software International Shadow Real-Time Dashboard with Avaya IP Office These Application Notes describe the configuration steps required for Resource Software International (RSI) Shadow Real-Time Dashboard (RTD) to interoperate with Avaya IP Office. RSI Shadow RTD is a computer telephony solution that uses the CTI Link Pro (DevLink and 3rd Party TAPI) interface to Avaya IP Office to provide real-time monitoring of hunt groups and agents activities (i.e. calls handled, agent status, wait times, etc). The RSI Shadow RTD Triggers feature can be utilized to deliver event notification messages either to the user's browser window or via email/SMS when specific user defined conditions are met. Call Logging 2012/03/09
Komutel SIT with Avaya IP Office These Application Notes describe the steps required to integrate the Komutel SIT (Solution for Integrated Telecommunications) Console with Avaya IP Office. The SIT Console provides a desktop communications center with enhanced control of call handling features. It provides the ability to handle a high volume of calls and offers tools designed to manage telephony functions and Presence Management to monitor the availability of users. Application Suite 2012/03/14
Avaya IP Office Release 8.0 with AT&T Business in a Box (BIB) over IP Flexible Reach Service These Application Notes describe the steps for configuring Avaya IP Office with the AT&T Business in a Box over IP Flexible Reach service. AT&T Business in a Box over IP Flexible Reach service only supports MIS/PNT transport connection. The AT&T Business in a Box over IP Flexible Reach service is one of several SIP-based Voice over IP (VoIP) services offered to enterprises for a variety of voice communications needs. The AT&T IP Flexible Reach service allows enterprises in the U.S.A. to place outbound local and long distance calls, receive inbound Direct Inward Dialing (DID) calls from the PSTN, and place calls between an enterprise's sites. SIP Trunking 2012/03/19
Configuring Avaya IP Office R8.0 with Xarios Call Recorder with a PRI Trunk These Application Notes describe the configuration steps required for the Xarios Call Recorder to interoperate with Avaya IP Office. Xarios Call Recorder is a call recording solution that allows calls which traverse a PRI trunk to be recorded. Call Recording 2012/03/26
Configuring Avaya IP Office R8.0 with Xarios Call Recorder with a BRI Trunk These Application Notes describe the configuration steps required for the Xarios Call Recorder to interoperate with Avaya IP Office. Xarios Call Recorder is a call recording solution that allows calls which traverse a BRI trunk to be recorded. Call Recording 2012/03/23
Configuring Avaya IP Office R8.0 with Vodafone NL SIP Trunking Service These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) trunking between Vodafone NL SIP Trunking Service and Avaya IP Office. Vodafone NL SIP Trunking Service provides PSTN access via a SIP trunk connected to the Vodafone NL Voice Over Internet Protocol (VoIP) network as an alternative to legacy Analogue or Digital trunks. Vodafone NL is a member of the Avaya DevConnect Service Provider program. SIP Trunking 2012/03/26
Multi-Tech FaxFinder IP with Avaya IP Office These Application Notes describe the configuration steps required to integrate the Multi-Tech FaxFinder IP with Avaya IP Office. The Multi-Tech FaxFinder IP is a fax server that uses the SIP trunk interface with T.38 fax from Avaya IP Office to send and receive fax. Fax 2012/03/01
Configuring Cbeyond SIP Trunking with Avaya IP Office 7.0 These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) Trunking between Cbeyond's BeyondVoice with sipConnect service and Avaya IP Office 7.0. SIP Trunking 2012/03/28
Configuring NMS Adaptive Suite with Avaya IP Office R8 using Avaya IP Office TAPI Service Provider These Application Notes describe the configuration steps required for NMS Adaptive Suite to interoperate with Avaya IP Office. The Adaptive Suite allows a user to communicate by inbound and outbound phone calls, email, text messaging, web call back and web chat. Application Suite 2012/03/01
Configuring Computer Instruments e-IVR, as a SIP endpoint, with Avaya IP Office 500 V2 These Application Notes describe the procedure for configuring Computer Instruments e-IVR to interoperate with Avaya IP Office 500 V2 Computer Instruments e-IVR combines the power of IVR functions with Computer Telephony Integration (CTI), Web and Data integration, complex rules-based decision making, Unified Messaging, as well as custom integration with other customer applications. Application Suite 2012/02/01
Sample Configuration for SIP Trunking between Avaya IP Office R8.0 and Cisco Unified Communications Manager 8.6.2 These Application Notes describe the steps for configuring a SIP trunk between Avaya IP Office R8.0 and Cisco Unified Communications Manager (CUCM) Release 8.6.2. Interoperation 2012/02/16
ICR Evolution Software with Avaya IP Office R7 using Avaya IP Office TAPI Service Provider These Application Notes describe the configuration steps required for ICR Evolution Software to successfully interoperate with Avaya IP Office via Avaya TAPI Service Provider. Application Suite 2012/02/27
DATEL Call SWEET! Live with Avaya IP Office 8.0 These Application Notes describe the configuration steps required for DATEL Call SWEET! Live 7.10 to interoperate with Avaya IP Office 8.0. DATEL Call SWEET! Live is a contact center management solution. In the compliance testing, DATEL Call SWEET! Live used the TFTP service and DevLink interface from Avaya IP Office to obtain configuration and real-time data to produce measurements and reports on agents and hunt groups. Call Logging 2012/02/09
Configuring Level 3 SIP Trunking with Avaya IP Office Release 7.0 Level 3 SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the Level 3 network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2012/02/09
Phonect SIP Trunk Service and Avaya IP Office 7.0 The Phonect SIP Trunk Service provides PSTN access via a SIP trunk connected to the Phonect Voice Over Internet Protocol (VoIP) network as an alternative to legacy Analogue or digital trunks. This approach generally results in lower cost for the enterprise. Phonect is a member of the Avaya DevConnect Service Provider program. SIP Trunking 2012/02/09
Telephonetics IP Messaging Utility with Avaya IP Office 8.0 Using External Music On Hold These Application Notes describe the configuration steps required for Telephonetics IP Messaging Utility to interoperate with Avaya IP Office 8.0 using external Music On Hold. In the compliance testing, Telephonetics IP Messaging Utility provided customized and PC-based audio contents via the external Music On Hold interface for held calls on Avaya IP Office. Music on Hold 2012/02/07
Telephonetics IP Messaging Utility with Avaya IP Office 8.0 Using Voicemail Pro These Application Notes describe the configuration steps required for Telephonetics IP Messaging Utility to interoperate with Avaya IP Office 8.0 using Voicemail Pro. In the compliance testing, Telephonetics IP Messaging Utility provided customized audio recording files for the Avaya IP Office Voicemail Pro application. Voicemail 2012/02/07
Resource Software International Visual Rapport with Avaya IP Office These Application Notes describe the configuration steps required for Resource Software International Visual Rapport to interoperate with Avaya IP Office. Resource Software International Visual Rapport is a visual communication console that provides desktop dialing, telephone status / presence, instant messaging, email, screen pop, call logging, and file transfer. The compliance testing focused on the telephony features. Application Suite 2012/02/06
Resource Software International Shadow CMS with Avaya IP Office These Application Notes describe the configuration steps required for Resource Software International Shadow CMS to interoperate with Avaya IP Office. Resource Software International Shadow CMS is a telephone reporting solution that uses the Station Message Detail Recording records from Avaya IP Office to track phone calls and produce detailed reports. Call Logging 2012/02/02
Resource Software International Revolution Web Call Accounting with Avaya IP Office The configuration steps required for Resource Software International Revolution Web Call Accounting to interoperate with Avaya IP Office. Resource Software International Revolution Web Call Accounting is a browser-based call accounting solution that uses the Station Message Detail Recording records from Avaya IP Office to track phone calls and produce detailed reports. Call Logging 2012/02/01
SIP Trunking Using Verizon Business IP Trunk SIP Trunk Service and Avaya IP Office Release 8.0 These Application Notes describe a sample configuration using Session Initiation Protocol (SIP) trunking between the Verizon Business IP Trunk SIP Trunk Service Offer and an Avaya IP Office solution. In the sample configuration, the Avaya IP Office solution consists of an Avaya IP Office 500 v2 Release 8.0 Essential Edition, Embedded Voicemail in Intuity Mode, Avaya IP Office Softphone, and Avaya H.323, SIP, digital, and analog endpoints. SIP Trunking 2012/02/01
Configuring the Ascom i62 VoWiFi handset version 2.3.16 with Avaya IP Office Release 7.0 These Application Notes describe a solution for supporting wireless interoperability between the Ascom i62 VoWiFi handset with Avaya IP Office release 7.0. Emphasis of the testing was to verify voice calls with wireless Ascom i62 SIP handsets registered to the Avaya IP Office. SIP Telephone 2012/01/19
Configuring Avaya IP Office 7.0 with UPC Priority SIP Trunks Service The UPC Priority SIP Trunks Service provides PSTN access via a SIP trunk connected to the UPC Voice Over Internet Protocol (VoIP) network as an alternative to legacy Analogue or digital trunks. UPC is a member of the Avaya DevConnect Service Provider program. SIP Trunking 2012/01/18
Configuring Intelepeer SIP Trunking with Avaya IP Office 7.0 Intelepeer SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the Intelepeer network as an alternative to legacy analog or digital trunks. This approach generally results in lower costs for the enterprise. SIP Trunking 2012/01/13
Avaya IP Office IP500 R7.0 with 2Ring TAS v3.2.4 The configuration steps required for 2Ring TAS to successfully interoperate with Avaya IP Office IP500. The 2Ring TAS product provides users with an interface to manage the Station Message Detail Recording (SMDR) record output from Avaya IP Office for call billing and analysis. Call Logging 2012/01/13
Configuring Avaya IP Office 7.0 with AT&T Mobility SIP Trunk Services in Puerto Rico, using SIP Trunk Registration and Digest Authentication AT&T Mobility SIP Trunk Services in Puerto Rico provides PSTN access via a SIP trunk between the enterprise and the AT&T network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2012/01/11
Configuring SIP Trunking Using Verizon Business IP Contact Center VoIP Inbound and Avaya IP Office Release 8.0 These Application Notes describe a sample configuration using Session Initiation Protocol (SIP) trunking between the Verizon Business IP Contact Center VoIP Inbound SIP Trunk Service and an Avaya IP Office solution. In the sample configuration, the Avaya IP Office solution consists of an Avaya IP Office 500 Release 8 Preferred Edition, Avaya Voicemail Pro, Avaya IP Office Softphone, and Avaya H.323, SIP, digital, and analog endpoints. SIP Trunking 2011/12/16
Configuring Telcomp Pickup and Avaya IP Office using TAPI Telcomp Pickup provides CallerID number information via a single-line screen pop and/or a multi-line menu capability from the Avaya IP Office to a single computer, or to a network of computers. Application Suite 2011/12/14
Configuring Telcomp Pickup and Avaya IP Office using DevLink Telcomp Pickup provides CallerID number information via a single-line screen pop and/or a multi-line menu capability from the Avaya IP Office to a single computer, or to a network of computers. Application Suite 2011/12/13
Configuring Telcomp Dialer and Avaya IP Office using TAPI Telcomp Dialer provides a capability to use an application on a Windows PC to initiate calls using the TAPILink interface to IP Office. Dialer as described in these Application Notes is often installed concurrently with Telcomp Pickup which handles inbound calls. Application Suite 2011/12/12
Zeacom Communications Center 6.0 with Avaya IP Office 7.0 These Application Notes describe the configuration steps required for Zeacom Communications Center 6.0 to interoperate with Avaya IP Office 7.0. Zeacom Communications Center is a multi-channel and multi-contact solution that can handle voice, fax, web, and email contacts. The compliance testing focused on the voice integration with Avaya IP Office using the TAPI and SIP User interfaces. Application Suite 2011/12/12
Xtreme Power Conversion Xtreme Standby Tower with Avaya IP Office The Xtreme Power Conversion Xtreme Standby Tower (XST) product line provides a reliable power solution for small routers, switches, desk-tops, VoIP equipment, phone systems, point-of-sale, and other equipment where time is required to save the most recent work and shutdown during a power outage. VoIP 2011/11/08
Belgacom SIP Trunk Service and Avaya IP Office 7.0 The Belgacom SIP Trunk Service provides PSTN access via a SIP trunk connected to the Belgacom Voice Over Internet Protocol (VoIP) network as an alternative to legacy Analogue or digital trunks. This approach generally results in lower cost for the enterprise. Belgacom is a member of the Avaya DevConnect Service Provider program. SIP Trunking 2011/11/08
Empix evolve v3.1 Skypetophone with Avaya IP Office 7.0 Empix evolve Skypetophone is a Skype connectivity program which provides Skype access to local IP Office extensions, allowing them to make calls to and receive calls from Skype endpoints. SIP Telephone 2011/11/21
Ascom Wireless IP-DECT SIP Solution with Avaya IP Office These Application Notes describe a solution for supporting wireless interoperability between the Ascom wireless IP-DECT SIP solution with Avaya IP Office in a converged Voice over IP and Data Network. Emphasis of the testing was placed on verifying good voice quality of calls with Ascom wireless IP-DECT SIP handsets registered to the Avaya IP Office. SIP Telephone 2011/10/27
British Telecom Wholesale/HIPCOM SIP Trunk Service and Avaya IP Office 7.0 These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) trunking between the British Telecom Wholesale (BTW)/HIPCOM SIP Trunk Service and Avaya IP Office. The BTW/HIPCOM SIP Trunk Service provides PSTN access via a SIP trunk connected to the BTW/HIPCOM Voice Over Internet Protocol (VoIP) network as an alternative to legacy analogue or digital trunks. SIP Trunking 2011/10/25
Telesoft PMSI-Desk 4.10 with Avaya IP Office 7.0 These Application Notes describe the configuration steps required for Telesoft PMSI-Desk 4.10 to interoperate with Avaya IP Office 7.0. PMSI-Desk is used to integrate Avaya IP Office with Property Management Systems (PMS), working as a bridge between the two entities. On one side, it establishes communication with PMS and on other side it establishes communication with Avaya IP Office. In the compliance testing, PMSI-Desk used the analog, TAPI and Configuration Web Service interfaces from Avaya IP Office to provide voicemail, name and user profile template change, wake-up call, room status and mini-bar posting features. Hospitality 2011/10/21
Configuring Windstream with Avaya IP Office (7.0.5) These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) Trunking between service provider Windstream and Avaya IP Office. Windstream SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the Windstream network as an alternative to legacy analog or digital trunks. SIP Trunking 2011/10/21
Configuring Windstream Sonus SIP Trunking with Avaya IP Office Release 7.0 These Application Notes describes the steps to configure Session Initiation Protocol (SIP) Trunking between Windstream and Avaya IP Office Release 7.0. Windstream SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the Windstream network as an alternative to legacy analog or digital trunks. SIP Trunking 2011/10/21
Configuring 2N Telekomunikace Helios IP to interoperate with Avaya IP Office 7.0 These Application Notes describe the configuration steps required for 2N Telekomunikace Helios IP to interoperate with Avaya IP Office 7.0. The 2N Helios IP is a door communicator that supports both voice and video transmission using the Session Initiation Protocol (SIP). SIP Telephone 2011/10/17
2Ring NetFAX R3.0 with IP Office 7.0 These Application Notes describe the configuration steps required for 2Ring NetFAX to successfully interoperate with Avaya IP Office IP500. The 2Ring NetFAX product provides users with an interface to manage faxes using traditional office procedures and communicates with Avaya IP Office over a SIP trunk. Fax 2011/10/17
Empix evolve Connect2 Server v3.1 with Avaya IP Office 7.0 These Application Notes describe the compliance testing of Empix evolve Connect2 Server with Avaya IP Office. Empix evolve Connect2 Server is a mobility enhancement program which provides the users of local IP Office extensions with the means to use their mobile handsets to make and receive calls via IP Office. Mobility 2011/10/14
Dialogic Brooktrout SR140 SDK 6.4.0 Fax Software with Avaya IP Office 7.0 These Application Notes describe the compliance testing of Dialogic Brooktrout SR140 Fax Software and with Avaya IP Office. Dialogic Brooktrout SR140 Fax Software is a host base Fax over IP engine that sends and receives fax. Fax 2011/10/14
Algo 3226 Trunk Port FXO Doorphone with Avaya IP Office Release 7.0 These Application Notes describe the configuration steps required for Algo 3226 Trunk Port FXO Doorphone to interoperate with Avaya IP Office Release 7.0. The Algo 3226 Trunk Port FXO Doorphone is a device that can integrate into the Avaya IP Office and enable conversations and remote entry using door release features. SIP Telephone 2011/10/10
Algo 8028 SIP Doorphone with Avaya IP Office Release 7.0 These Application Notes describe the configuration steps required for Algo 8028 SIP Doorphone to interoperate with Avaya IP Office Release 7.0. The Algo 8028 SIP Doorphone is a device that integrates into the Avaya IP Office and enables conversations and remote entry using door release features. SIP Telephone 2011/10/10
Polycom SpectraLink 8400 Series Wireless Telephones and Avaya IP Office These Application Notes describe the procedures for configuring Polycom SpectraLink 8400 Series Wireless Telephones which were compliance tested with Avaya IP Office. The overall objective of the interoperability compliance testing is to verify Polycom SpectraLink 8400 Series Wireless Telephones functionalities in an environment comprised of Avaya IP Office and various Avaya H.323, SIP IP Telephones, and DCP telephones. VoIP 2011/10/07
Empix evolve Fax Server v3.1 with Avaya IP Office 7.0 These Application Notes describe the compliance testing of Empix evolve Fax Server with Avaya IP Office. Empix evolve Fax Server allows PC clients to send and receive Fax messages, each client with its own Fax number. Fax 2011/10/07
Configuring Broad-Connect SIP Trunking with Avaya IP Office These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) Trunking between the Broad-Connect SIP Trunking Service and Avaya IP Office. Broad-Connect SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the Broad-Connect network as an alternative to legacy analog or digital trunks. SIP Trunking 2011/10/05
Configuring Sonexis ConferenceManager with Avaya IP Office using a SIP trunk Sonexis ConferenceManager is an in-house audio conferencing bridge that eliminates the costly pay-as-you-go fees of subscription-based services, while setting new standards for security and ease of use. Sonexis ConferenceManager is designed to work within existing voice and data networks and available with a fully integrated Web conferencing option Conferencing 2011/09/20
Empix evolve Presence Server v3.1 and Empix evolve xtphone Client with Avaya IP Office 7.0 These Application Notes describe the compliance testing of Empix evolve Presence Server and Empix evolve xtphone client with Avaya IP Office. Empix evolve Presence Server is a workgroup coordination program which provides presence information for group members and distributes telephone control among group members. Conferencing 2011/09/20
IgeaCare miALERT with Avaya IP Office These Application Notes describe the configuration steps required for IgeaCare miALERT to interoperate with Avaya IP Office. IgeaCare miALERT is an emergency communication solution. In the compliance testing, IgeaCare miALERT used the analog user interface from Avaya IP Office to provide connectivity between resident and staff. Healthcare 2011/09/14
Configuring Sonexis ConferenceManager with Avaya IP Office using an ISDN/PRI trunk Sonexis ConferenceManager is an in-house audio conferencing bridge that eliminates the costly pay-as-you-go fees of subscription-based services, while setting new standards for security and ease of use. Sonexis ConferenceManager is designed to work and Sonexis ConferenceManager is available with a fully integrated Web conferencing option. Conferencing 2011/09/10
Configuring Sonexis ConferenceManager with Avaya IP Office using an H323 Trunk Sonexis ConferenceManager is an in-house audio conferencing bridge that eliminates the costly pay-as-you-go fees of subscription-based services, while setting new standards for security and ease of use. Sonexis ConferenceManager is designed to work within existing voice and data networks and available with a fully integrated Web conferencing option. Conferencing 2011/09/07
Configuring Avaya IP Office Release 7.0(5) with Alestra Enlace IP SIP Trunk Service Alestra's Enlace IP SIP Trunk Service provides PSTN access via SIP trunks between the enterprise and Alestras network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2011/08/24
Configuring PaeTec SIP Trunking with Avaya IP Office 7.0 PaeTec SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the PaeTec network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2011/08/05
AT&T IP Flexible Reach Business in a Box SIP Trunk Service The AT&T IP Flexible Reach with Business in a Box service is one of several SIP-based Voice over IP (VoIP) services offered to enterprises for a variety of voice communications needs. The AT&T IP Flexible Reach service allows enterprises in the U.S.A. to place outbound local and long distance calls, receive inbound Direct Inward Dialing (DID) calls from the PSTN, and place calls between an enterprise's sites. SIP Trunking 2011/08/17
AT&T IP Flexible Reach SIP Trunk Service The AT&T IP Flexible Reach service is one of several SIP-based Voice over IP (VoIP) services offered to enterprises for a variety of voice communications needs. The AT&T IP Flexible Reach service allows enterprises in the U.S.A. to place outbound local and long distance calls, receive inbound Direct Inward Dialing (DID) calls from the PSTN, and place calls between an enterprise's sites. SIP Trunking 2011/08/24
IgeaCare igeacom with Avaya IP Office 7.0 These Application Notes describe the configuration steps required for IgeaCare igeacom to interoperate with Avaya IP Office 7.0. In the compliance testing, the IgeaCare igeacom nurse call devices used the analog user interface from Avaya IP Office to provide connectivity between residents and staff. Healthcare 2011/08/23
IgeaCare apoloDS and miALERT with Avaya IP Office 7.0 These Application Notes describe the configuration steps required for IgeaCare apoloDS and miALERT to interoperate with Avaya IP Office 7.0. In the compliance testing, the IgeaCare apoloDS used the analog user interface from Avaya IP Office to transfer resident calls from miALERT to the nurse staff, and used the Avaya PUSH API to push text to nurse with Avaya 4610SW IP Telephone. Healthcare 2011/08/19
IgeaCare apoloDS and igeacom with Avaya IP Office 7.0 These Application Notes describe the configuration steps required for IgeaCare apoloDS and igeacom to interoperate with Avaya IP Office 7.0. In the compliance testing, the IgeaCare apoloDS used the analog user interface from Avaya IP Office to transfer resident calls from igeacom to the nurse staff, and used the Avaya PUSH API to push text to nurse with Avaya 4610SW IP Telephone. Healthcare 2011/08/19
AT&T Mobility SIP Trunk Services in Puerto Rico AT&T Mobility SIP Trunk Services in Puerto Rico provides PSTN access via a SIP trunk between the enterprise and the AT&T network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2011/08/24
AT&T IP Toll Free SIP Trunk Service These Application Notes describe the steps for configuring Avaya IP Office 7.0 with the AT&T IP Toll Free service. The Avaya IP Office solution was tested with the AT&T IP Toll Free service using MIS/PNT transport. The AT&T IP Toll Free service is a managed Voice over IP (VoIP) communications solution that provides toll-free services over SIP trunks for business customers. SIP Trunking 2011/07/19
Extreme Networks Switches with Avaya IP Office These Application Notes describe the configuration of a Voice over IP (VoIP) solution consisting of Extreme Networks BlackDiamond 8800 Series, Summit X650 Series, Summit X460 Series and Summit X450 Series switches with Avaya IP Office and Avaya IP Telephones in a converged VoIP and data network. Emphasis was placed on verifying the prioritization of VoIP traffic and voice quality in a converged VoIP and data network scenario. Interoperation 2011/07/12
IPC System Interconnect with Avaya IP Office IPC System Interconnect is a trading communication solution. In the compliance testing, IPC System Interconnect used SIP trunks to Avaya IP Office, for turret users on IPC to reach users on Avaya IP Office and on the PSTN. Application Suite 2011/07/12
MTS Allstream SIP Trunking Service with Avaya IP Office MTS Allstream SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the MTS Allstream network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2011/07/12
Broadvox SIP Trunking with Avaya IP Office Broadvox SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the Broadvox network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2011/05/18
ADTRAN NetVanta UC Server with Avaya IP Office 6.1 ADTRAN NetVanta UC Server is a software-only package designed for Microsoft Windows platforms that provides capabilities of unified communications. Application Suite 2011/06/15
Multi-Tech FaxFinder IP with Avaya IP Office Configuring a Multi-Tech FaxFinder IP to interoperate with Avaya IP Office. The Multi-Tech FaxFinder IP is a fax server application that uses the SIP trunk interface with T.38 fax from Avaya IP Office to send and receive fax. General 2011/06/15
Computer Instruments e-IVR as a SIP Endpoint Computer Instruments e-IVR combines the power of IVR functions with Computer Telephony Integration (CTI), Web and Data integration, complex rules-based decision making, Unified Messaging, as well as custom integration with other customer applications. Application Suite 2011/06/10
Avaya IP Office 7.0 Integration with Skype Connect R2.0 The Skype Connect R2.0 service is designed for business customers with an Avaya SIP trunk solution. The service provides bi-directional local and/or long distance PSTN calling via standards-based SIP trunks SIP Trunking 2011/06/08
Computer Instruments e-IVR as an H323 Endpoint Computer Instruments e-IVR combines the power of IVR functions with Computer Telephony Integration (CTI), Web and Data integration, complex rules-based decision making, Unified Messaging, as well as custom integration with other customer applications. Application Suite 2011/06/07
AT&T IP Toll Free SIP Trunk Service Configuring Avaya IP Office with the AT&T IP Toll Free service. Avaya IP Office solution was tested with AT&T IP Toll Free service supports using MIS/PNT transport. The AT&T IP Toll Free service is a managed Voice over IP (VoIP) communications solution that provides toll-free services over SIP trunks for business customers. SIP Trunking 2011/06/03
BBX Technologies Vuesion Multimedia Contact Center BBX Technologies Vuesion Multimedia Contact Center provides skill based routing, announcements, and call reporting by using the SIP User, TAPI, and DevLink interfaces from Avaya IP Office. Contact Center 2011/05/18
Configuring Bell Canada SIP Trunking with Avaya IP Office 7.0 Bell Canada SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the Bell Canada network as an alternative to legacy analog or digital trunks. SIP Trunking 2011/05/18
Resource Software International Revolution Web Call Accounting with IP Office Resource Software International Revolution Web Call Accounting is a browser-based call accounting solution that uses the Station Message Detail Recording records from Avaya IP Office to track phone calls and produce detailed reports. Call Logging 2011/05/17
TigerTMS Tiger Pro with Avaya IP Office These Application Notes describe the configuration steps required for call accounting and billing functionality of the TigerTMS Tiger Pro to successfully interoperate with Avaya IP Office. Call Logging 2011/05/11
TigerTMS Hotel Pro with Avaya IP Office TigerTMS Hotel Pro is the primary user interface of the hospitality package Tiger Hotel 2020 suite, where the staff can carry out their day-to-day tasks. Hospitality 2011/05/10
Resource Software International Shadow CMS with Avaya IP Office Resource Software International Shadow CMS is a telephone reporting solution that uses the Station Message Detail Recording records from Avaya IP Office to track phone calls and produce detailed reports. Call Logging 2011/05/05
Verizon Business IP Trunk SIP Trunk Service and Avaya IP Office Release 7.0 These Application Notes describe a sample configuration using Session Initiation Protocol (SIP) trunking between the Verizon Business IP Trunk SIP Trunk Service Offer and an Avaya IP Office solution. SIP Trunking 2011/05/05
AT&T IP Flexible Reach and AT&T IP Flexible Reach Business in a Box SIP Trunk Service The AT&T IP Flexible Reach service (Classic or Business in a Box offer) is one of several SIP-based Voice over IP (VoIP) services offered to enterprises for a variety of voice communications needs. The AT&T IP Flexible Reach service allows enterprises in the USA to place outbound local and long distance calls, receive inbound Direct Inward Dialing (DID) calls from the PSTN, and place calls between an enterprise's sites. SIP Trunking 2011/05/05
FCS WinExpress 2.0 with Avaya IP Office 6.1 FCS WinExpress is a Windows-based hospitality system that provides a seamless interface with a hotel's Property Management System and Avaya IP Office. In the compliance testing, FCS WinExpress used the SIP User, TAPI, SMDR, and Configuration Web Service interfaces from Avaya IP Office to provide call billing, voicemail, name and user profile template change, wake-up call, room status and mini-bar posting features. Hospitality 2011/05/03
TigerTMS SIP Voicemail with Avaya IP Office These Application Notes describe the configuration steps required in order for TigerTMS SIP Voicemail to successfully interoperate with Avaya IP Office. TigerTMS SIP Voicemail provides voicemail functionality within the hospitality package TigerTMS Hotel Pro. Hospitality 2011/04/18
SIP Trunking Using Verizon Business IP Contact Center VoIP Inbound The Verizon Business IP Contact Center VoIP Inbound offer referenced within these Application Notes enables a business to receive inbound toll free calls via standards-based SIP trunks, without the need for additional TDM enterprise gateways or TDM cards and the associated maintenance costs. SIP Trunking 2011/04/18
AdvaTel InTouch 3.0 with Avaya IP Office 7.0 AdvaTel InTouch is an add-in application for Microsoft Office Outlook which runs on the user's Windows-based PC and integrates IP Office call management and control with Outlook, MSN, Yahoo! and Skype. It enables the user to optimize communications by providing consolidated presence information and by presenting a variety of communication options such as voice, email, Short Message Service (SMS) and instant messaging. Application Suite 2011/04/12
SIP Trunk between AudioCodes Mediant 3000 and Avaya IP Office The AudioCodes Mediant 3000 is a SIP Session Border Controller (SBC) that manages and protects the flow of SIP signaling and related media across an untrusted IP network. The compliance testing focused on telephony scenarios between an enterprise site, where the AudioCodes Mediant 3000 and Avaya IP Office were located, and a second site simulating a service provider service node. SIP Trunking 2011/04/05
DuVoice 5.0 with Avaya IP Office 7.0 DuVoice used the SIP User, TAPI, DevLink, and Configuration Web Service interfaces from Avaya IP Office, and the PUSH interface from Avaya 96xx IP Telephones to provide automated attendant, voicemail, wake-up call, do not disturb, name and user profile template change, room clean status, and 911 alerting features. Hospitality 2011/04/05
AudioCodes Mediant 1000 MSBG e-SBC and Avaya IP Office The AudioCodes Mediant 1000 MSBG e-SBC is a SIP Session Border Controller (SBC) that manages and protects the flow of SIP signaling and related media across an untrusted IP network. The compliance testing focused on telephony scenarios between an enterprise site, where the AudioCodes Mediant 1000 MSBG e-SBC and Avaya IP Office were located, and a second site simulating a service provider service node. SIP Trunking 2011/04/05
SIP Trunking between Qwest iQ SIP Trunk Service and Avaya IP Office Configuring Session Initiation Protocol (SIP) trunking between a Qwest iQ SIP Trunk Service and an Avaya IP Office telephony solution. SIP Trunking 2011/03/28
Polycom SoundStation IP 7000 and Avaya IP Office 500 V2 - Issue 1.1 Configuring Polycom SoundStation IP 7000 which was compliance tested with Avaya IP Office 500 V2. Conferencing 2011/09/23
Polycom SoundStation IP 6000 and Avaya IP Office 500 V2 - Issue 1.1 Configuring Polycom SoundStation IP 6000 which was compliance tested with Avaya IP Office 500 V2. Conferencing 2011/09/23
Polycom SoundStation IP 5000 and Avaya IP Office 500v2 - Issue 1.1 Configuring Polycom SoundStation IP 5000 with Avaya IP Office 500v2. Conferencing 2011/09/23
Gamma Telecom IP DirectConnect and Avaya IP Office Configuring Session Initiation Protocol (SIP) trunking between the Gamma Telecoms' IP DirectConnect and Avaya IP Office. The Gamma IP DirectConnect provides PSTN access via a SIP trunk connected to the Gamma Voice Over Internet Protocol (VoIP) network as an alternative to legacy analog or digital trunks. SIP Trunking 2011/03/10
Motorola Solutions PTP 800 Licensed Ethernet Microwave Solution with Avaya IP Office The Motorola Solutions PTP 800 Licensed Ethernet Microwave point-to-point radio solution is designed to satisfy the demand for high-throughput Internet Protocol (IP-based) traffic licensed-microwave solutions. The PTP 800 Series provides an Ethernet service between the data port at a local compact modem unit and the data port at an associated remote compact modem unit. The Ethernet service is based on conventional layer two transparent bridging. Interoperation 2011/03/02
Motorola Solutions PTP 600 Point-to-Point Wireless Ethernet Solution The Motorola Solutions PTP 600 Point-to-Point wireless Ethernet radio solution is designed to satisfy the demand for reliable, high-throughput last-mile access using the Internet Protocol in challenging environments. Wireless 2011/03/01
Tiger Communications Tiger Hotel Pro with Avaya IP Office 6.1 Tiger Communication Tiger Hotel Pro is the primary user interface for the Tiger Communication Tiger Hotel Pro hospitality package, where the staff can carry out their day-to-day tasks. Hospitality 2011/02/25
Tiger Communications InnOvation 2020 with Avaya IP Office 6.1 These Application Notes describe the configuration steps required in order for Tiger Communications Tiger InnOvation 2020 to successfully interoperate with Avaya IP Office 6.1. Tiger Communications Tiger InnOvation 2020 provides voicemail functionality within the Tiger Hospitality package. Hospitality 2011/02/25
Motorola Solutions PTP 500 Point-to-Point Wireless Ethernet Solution The Motorola Solutions PTP 500 point-to-point wireless Ethernet radio solution is designed to satisfy the demand for reliable, high-throughput Internet Protocol (IP-based) traffic for providing last-mile access in challenging environments. Wireless 2011/02/23
SIP Trunk between IP Office, Aura Session Manager and Communication Server 1000E These Application Notes describe a sample configuration of a network that uses Avaya Aura Session Manager Release 6.1 to connect Avaya IP Office Release 6.1 and Avaya Communication Server 1000E Release 7.5 using SIP trunks. Interoperation 2011/02/22
SIP Trunking between Avaya IP Office R6.1 and Cisco Unified Communications Manager 8.0 These Application Notes describe the steps for configuring a SIP trunk between Avaya IP Office R6.1 and Cisco Unified Communications Manager (CUCM) Release 8.0. SIP Trunking 2011/01/18
CenturyLink SIP Trunking with Avaya IP Office 6.1 CenturyLink SIP Trunking provides PSTN access via a SIP trunk between the enterprise and the CenturyLink network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2011/02/16
Valcom One-Way IP Speakers with Avaya IP Office The Valcom One-Way IP Speakers are SIP-based devices that integrate with Avaya IP Office as a SIP endpoint. SIP Telephone 2011/02/08
Tiger Communications 2020 Hotel Pro with Avaya IP Office 6.1 These Application Notes describe the configuration steps required for the call accounting and billing functionality of the Tiger Communications Tiger 2020 Hotel Pro to successfully interoperate with Avaya IP Office. Hospitality 2011/01/27
Imagine Soft Meteor SE with Avaya IP Office 6.1 These Application Notes describe the compliance testing of Imagine Soft Meteor SE with Avaya IP Office 6.1. Meteor SE is used in hospitality industries to assist with check in/check out and telephone usage authorization. Hospitality 2011/01/27
AdvaTel InTouch 2.0 with Avaya IP Office 6.1 These Application Notes describe the configuration steps required for AdvaTel InTouch 2.0 to interoperate with Avaya IP Office 6.1. AdvaTel InTouch is an add-in application for Microsoft Office Outlook which runs on the user's Windows-based PC and integrates IP Office call management and control with Outlook, MSN, Yahoo! and Skype. It enables the user to optimize communications by providing consolidated presence information and by presenting a variety of communication options such as voice, email, Short Message Service (SMS) and instant messaging. Application Suite 2011/01/25
Xima Chronicall Realtime Module with Avaya IP Office These Application Notes describe the configuration steps required for Xima Chronicall Realtime Module to interoperate with Avaya IP Office. Xima Chronicall is a call reporting application, and the Realtime Module is an optional module that provides real-time user status. In the compliance testing, the Xima Chronicall Realtime Module used the TFTP service and System Monitor interface from Avaya IP Office to obtain initial and real-time user status to produce real-time user status reporting. Contact Center 2011/01/25
DATEL Call SWEET! Live with Avaya IP Office 6.1 These Application Notes describe the configuration steps required for DATEL Call SWEET! Live 7.7 to interoperate with Avaya IP Office 6.1. DATEL Call SWEET! Live is a contact center management solution. In the compliance testing, DATEL Call SWEET! Live used the TFTP service and DevLink interface from Avaya IP Office to obtain configuration and real-time data to produce measurements and reports on agents and hunt groups. Contact Center 2011/01/25
Xima Chronicall Recording Library Module with Avaya IP Office Using Voicemail Pro These Application Notes describe the configuration steps required for Xima Chronicall Recording Library Module to interoperate with Avaya IP Office. Xima Chronicall is a call reporting application, and the Recording Library Module is an optional module that provides the call recording wave files from Avaya IP Office Voicemail Pro via the Xima Chronicall web interface. Voicemail 2011/01/25
Xima Chronicall with Avaya IP Office These Application Notes describe the configuration steps required for Xima Chronicall to interoperate with Avaya IP Office. Xima Chronicall is a call reporting application. In the compliance testing, Xima Chronicall used the TFTP service and System Monitor interface from Avaya IP Office to obtain configured system resources and call information to produce cradle to grave and call historical reporting. Contact Center 2011/01/24
Valcom PagePro IP with Avaya IP Office These Application Notes describe the configuration steps required for Valcom PagePro IP to successfully interoperate with Avaya IP Office. The Valcom PagePro IP is a SIP-based paging device that integrates with Avaya IP Office as SIP endpoints. SIP Telephone 2011/01/24
Resource Software International Shadow CMS with Avaya IP Office These Application Notes describe the configuration steps required for Resource Software International Shadow CMS to interoperate with Avaya IP Office. Resource Software International Shadow CMS is a telephone reporting solution that uses the Station Message Detail Recording records from Avaya IP Office to track phone calls and produce detailed reports. Call Logging 2011/01/11
Configuring SIP Trunking Using Verizon Business IP Contact Center VoIP Inbound and Avaya IP Office Release 6.1 These Application Notes describe a sample configuration using Session Initiation Protocol (SIP) trunking between the Verizon Business IP Contact Center VoIP Inbound SIP Trunk Service and an Avaya IP Office solution. In the sample configuration, the Avaya IP Office solution consists of an Avaya IP Office 500 Release 6.1 Preferred Edition, Avaya Voicemail Pro, Avaya IP Office Softphone, and Avaya H.323, digital, and analog endpoints. The new configurable SIP capabilities of IP Office Release 6.1, such as support for SIP REFER, and support for DNS SRV for determining the Verizon SIP signaling parameters, are intentionally not used in this document. These new capabilities are not used so that the Verizon Business certification of IP Office Release 6 can apply to IP Office Release 6.1 as well. SIP Trunking 2011/01/10
Resource Software International Revolution Web Call Accounting with Avaya IP Office These Application Notes describe the configuration steps required for Resource Software International Revolution Web Call Accounting to interoperate with Avaya IP Office. Resource Software International Revolution Web Call Accounting is a browser-based call accounting solution that uses the Station Message Detail Recording records from Avaya IP Office to track phone calls and produce detailed reports. Call Logging 2011/01/10
SIP Trunking Using Verizon Business IP Trunk SIP Trunk Service and Avaya IP Office Release 6.1 Using REFER and DNS SRV These Application Notes describe a sample configuration using Session Initiation Protocol (SIP) trunking between the Verizon Business IP Trunk SIP Trunk Service Offer and an Avaya IP Office solution. In the sample configuration, the Avaya IP Office solution consists of an Avaya IP Office 500 Release 6.1 Preferred Edition, Avaya Voicemail Pro, Avaya IP Office Softphone, and Avaya H.323, digital, and analog endpoints. SIP Trunking 2010/12/14
DuVoice 5.0 with Avaya IP Office 6.1 These Application Notes describe the configuration steps required for the DuVoice 5.0 hospitality messaging system to interoperate with Avaya IP Office 6.1. In the compliance testing, DuVoice used the SIP User, TAPI, DevLink, and Configuration Web Service interfaces from Avaya IP Office, and the PUSH interface from Avaya 96xx IP Telephones to provide automated attendant, voicemail, wake-up call, name and user profile template change, and 911 alerting features. Hospitality 2010/12/13
SIP Trunking Using Verizon Business IP Trunk SIP Trunk Service Offer These Application Notes describe a sample configuration using Session Initiation Protocol (SIP) trunking between the Verizon Business IP Trunk SIP Trunk Service Offer and an Avaya IP Office solution. SIP Trunking 2010/12/13
Plantronics Savi Office and Plantronics EHS APV-65 Adapter with Avaya 5400 and 5600 Series Telephones These Application Notes describe the configuration steps required for Plantronics Savi Office and Plantronics EHS APV-65 Adapter to interoperate with Avaya 5400 Series Digital Telephones and Avaya 5600 Series IP Telephones with Avaya IP Office. The Plantronics Savi Office is a wireless headset solution. General 2010/12/07
Valcom Talkback IP Speakers with Avaya IP Office These Application Notes describe the configuration steps required for the Valcom Talkback IP Speaker devices to successfully interoperate with Avaya IP Office. The Valcom Talkback IP Speakers are SIP-based devices that integrate with Avaya IP Office as a SIP endpoint. The following Valcom Talkback IP Speakers were compliance tested: VIP-148L, VIP-160, VIP-172L, VIP-422 and VIP-431-DS. SIP Telephone 2010/12/06
Algo 8180 SIP Audio Alerter with Avaya IP Office These Application Notes describe the configuration steps required for Algo 8180 SIP Audio Alerter to interoperate with Avaya IP Office. Algo 8180 SIP Audio Alerter is a SIP-based device that can register with Avaya IP Office as two separate SIP endpoints, one for loud ringing and one for voice paging. SIP Telephone 2010/11/24
Configuring Cablevision Optimum Voice SIP Trunking with Avaya IP Office These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) Trunking between Cablevision Optimum Voice and Avaya IP Office. SIP Trunking 2010/11/24
Configuring Technicolor TB30 SIP Phones with Avaya IP Office These Application Notes describe the configuration steps required for Technicolor TB30 SIP Phones to interoperate with Avaya IP Office. The Technicolor TB30 is a VoIP phone that can be used in both large and small enterprises. SIP Telephone 2010/11/16
Configuring Windstream SIP Trunking with Avaya IP Office SIP Trunking 2010/11/08
SIP Trunking between Avaya IP Office R6 and Cisco Unified Communications Manager 7.1 These Application Notes describe the steps for configuring a SIP trunk between Avaya IP Office R6 and Cisco Unified Communications Manager (CUCM) release 7.1(5). SIP Trunking 2010/11/07
Empix evolve Presence Server and Empix evolve xtphone Client with Avaya IP Office These Application Notes describe the compliance testing of Empix evolve Presence Server and Empix evolve xtphone client with Avaya IP Office. Empix evolve Presence Server is a workgroup coordination program which provides presence information for group members and distributes telephone control among group members. Application Suite 2010/10/20
Empix evolve Fax Server with Avaya IP Office These Application Notes describe the compliance testing of Empix evolve Fax Server with Avaya IP Office. Empix evolve Fax Server allows PC clients to send and receive Fax messages, each client with its own Fax number. FAX 2010/10/20
AdvaTel InTouch 1.0 with Avaya IP Office 6.0 These Application Notes describe the configuration steps required for AdvaTel InTouch 1.0 to interoperate with Avaya IP Office 6.0. InTouch is an add-in application for Microsoft Office Outlook which runs on the user's Windows-based PC and integrates IP Office call management and control with Outlook, MSN, Yahoo! and Skype. It enables the user to optimize communications by providing consolidated presence information and by presenting a variety of communication options such as voice, email, Short Message Service (SMS) and instant messaging. Application Suite 2010/10/19
Configuring Avaya 1120E, 1140E and 1165E IP Deskphones with Avaya IP Office Release 6.0 These Application Notes describe a solution comprised of Avaya IP Office, and Avaya 1100 Series IP Deskphones with SIP software. During interoperability testing, the IP Deskphones successfully registered with Avaya IP Office, placed and received calls to and from SIP and non-SIP telephones, and executed other telephony features such as conference, transfer, hold, and call forward. Interoperation 2010/10/01
Empix evolve Connect2 Server with Avaya IP Office These Application Notes describe the compliance testing of Empix evolve Connect2 Server with Avaya IP Office. Empix evolve Connect2 Server is a mobility enhancement program which provides the users of local IP Office extensions with the means to use their mobile handsets to make and receive calls via IP Office. Interoperation 2010/09/28
Empix evolve Skypetophone with Avaya IP Office These Application Notes describe the compliance testing of Empix evolve Skypetophone with Avaya IP Office. Empix evolve Skypetophone is a Skype connectivity program which provides Skype access to local IP Office extensions, allowing them to make and receive calls from Skype endpoints. Interoperation 2010/09/23
Configuring PRI trunk between Avaya Aura Communication Manager 5.2.1 and Avaya IP Office 6.0 These Application Notes present a sample configuration for a network that uses a PRI trunk between Avaya Aura Communication Manager 5.2.1 and Avaya IP Office. For the sample configuration, Avaya IP Office runs on IP Office server 500 and Avaya Aura Communication Manager runs on Avaya G650 Media Gateway and Avaya S8730 servers. Interoperation 2010/09/15
Resource Software International Visual Rapport with Avaya IP Office These Application Notes describe the configuration steps required for Resource Software International Visual Rapport to interoperate with Avaya IP Office. Resource Software International Visual Rapport is a visual communication console that provides desktop dialing, telephone status / presence, instant messaging, email, screen pop, call logging, and file transfer. The compliance testing focused on the telephony features. Application Suite 2010/09/13
Configuring Yealink T-28 SIP Phones to interoperate with Avaya IP Office These Application Notes describe the configuration steps required for the Yealink T-28 SIP phone to interoperate with Avaya IP Office. SIP Telephone 2010/09/02
Configuring Yealink T-26 SIP Phones to interoperate with Avaya IP Office These Application Notes describe the configuration steps required for the Yealink T-26 SIP phone to interoperate with Avaya IP Office. SIP Telephone 2010/09/02
Configuring Altavox Communications SIP Trunking Service with Avaya IP Office using SIP Registration These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) Trunking between the Altavox Communications SIP Trunking service and Avaya IP Office using SIP registration. SIP Trunking 2010/08/10
Konftel 300W and Avaya IP Office These Application Notes describe the compliance testing of Konftel 300W with Avaya IP Office. The Konftel 300W is a conference unit which communicates with IP Office via the Avaya R4 DECT base station. The compliance testing tested the major functions of the Konftel 300W product. Conferencing 2010/08/20
Resource Software International Revolution Web Call Accounting with Avaya IP Office These Application Notes describe the configuration steps required for Resource Software International Revolution Web Call Accounting to interoperate with Avaya IP Office. Resource Software International Revolution Web Call Accounting is a browser-based call accounting solution that uses the Station Message Detail Recording records from Avaya IP Office to track phone calls and produce detailed reports. Call Logging 2010/08/23
Configuring PAETEC Dynamic IP SIP Trunk Service using the BroadSoft Platform with Avaya IP Office and SIP Registration These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) Trunking between PAETEC Dynamic IP SIP Trunk Service and Avaya IP Office using SIP registration. PAETEC can offer the Dynamic IP SIP Trunk Service using several different platform technologies in the PAETEC network. These Application Notes correspond to the Dynamic IP SIP Trunk Service offered using a BroadSoft platform in the network. SIP Trunking 2010/08/23
Imagine Soft CLARity with Avaya IP Office These Application Notes describe the compliance testing of Imagine Soft CLARity with Avaya IP Office. CLARity is a call accounting program which processes SMDR Records generated by IP Office. Call Logging 2010/08/20
Configuring Yealink T-22 SIP Phones to interoperate with Avaya IP Office These Application Notes describe the configuration steps required for the Yealink T-22 SIP phone to interoperate with Avaya IP Office. SIP Telephone 2010/08/23
Configuring Yealink T-18 SIP Phones to interoperate with Avaya IP Office These Application Notes describe the configuration steps required for the Yealink T-18 SIP phone to interoperate with Avaya IP Office. SIP Telephone 2010/08/23
Configuring Yealink T-20 SIP Phones to interoperate with Avaya IP Office These Application Notes describe the configuration steps required for the Yealink T-20 SIP phone to interoperate with Avaya IP Office. SIP Telephone 2010/08/23
Resource Software International Shadow CMS with Avaya IP Office These Application Notes describe the configuration steps required for Resource Software International Shadow CMS to interoperate with Avaya IP Office. Resource Software International Shadow CMS is a telephone reporting solution that uses the Station Message Detail Recording records from Avaya IP Office to track phone calls and produce detailed reports. Call Logging 2010/08/23
Imagine Soft Meteor SE with Avaya IP Office These Application Notes describe the compliance testing of Imagine Soft Meteor SE with Avaya IP Office. Meteor SE is used in hospitality industries to assist with check in/check out and telephone usage authorization. Hospitality 2010/07/23
Tidal Communications tNet Business VoIP with Avaya IP Office These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) Trunking between Tidal Communications tNet Business VoIP and Avaya IP Office using SIP registration. Tidal Communications tNet Business VoIP provides PSTN access via a SIP trunk connected to the Tidal Communications Voice Over Internet Protocol (VoIP) network as an alternative to legacy analog or digital trunks. This approach generally results in lower cost for the enterprise. SIP Trunking 2010/07/22
KnoahSoft Harmony with Avaya IP Office These Application Notes describe the configuration steps required for KnoahSoft Harmony to interoperate with Avaya IP Office. KnoahSoft Harmony is a solution that can provide monitoring, recording, quality assurance, reporting, and analytic features for contact centers. The compliance testing focused on the call recording feature. Contact Center 2010/07/21
Telecor VS-600 Staff Call Station with Avaya IP Office These Application Notes describe the steps required to configure the Telecor VS-600 Staff Call Station and peripherals to interoperate with Avaya IP Office. The VS-600 Staff Call Station is a device that seamlessly integrates all the functions of a traditional nurse call system, providing instant two-way speech between residents and staff. The device is essentially an analog speaker telephone, primarily for retirement/assisted living residents to call staff; with capabilities such as programmable multiple call destination points for initial and redirection of residents calls to staff. Hospitality 2010/07/02
Iristel SIP Trunking Service with Avaya IP Office Without SIP Registration These Application Notes describe the procedures for configuring Session Initiation Protocol (SIP) trunking between the Iristel SIP Trunking service and Avaya IP Office without SIP registration. The Iristel SIP Trunking service provides PSTN access via a SIP trunk connected to the Iristel Voice Over Internet Protocol (VoIP) network as an alternative to legacy analog or digital trunks. SIP Trunking 2010/07/02
Zeacom Communications Center with Avaya IP Office These Application Notes describe the configuration steps required for Zeacom Communications Center 5.0 to interoperate with Avaya IP Office 6.0. Zeacom Communications Center is a multi-channel and multi-contact solution that can handle voice, fax, web, and email contacts. The compliance testing focused on the voice integration with Avaya IP Office using the TAPI and Analog interfaces. Application Suite 2010/06/24
Configuring Citels Portico TVA with Avaya IP Office These Application Notes describe the configuration steps required for Citels Portico TVATM to interoperate with Avaya IP Office 500, Release 6.0. Portico TVATM SIP Handset Gateway is a network appliance that allows for digital telephones to register with IP Office as SIP endpoints. Emphasis of testing was placed on verifying the gateways ability to interoperate with Avaya IP Office and with Avaya 2400 Series digital telephones, while delivering SIP functionality to Avaya (formerly known as Nortel) Meridian and NorStar telephones, and Siemens OptiPoint telephones. Interoperation 2010/06/21
Telephonetics IP Messaging Utility with Avaya IP Office Using External Music On Hold These Application Notes describe the configuration steps required for Telephonetics IP Messaging Utility to interoperate with Avaya IP Office. In the compliance testing, Telephonetics IP Messaging Utility provided customized and PC-based audio contents via the external Music On Hold interface for held calls in Avaya IP Office. Music on Hold 2010/06/17
Telephonetics IP Messaging Utility with Avaya IP Office Using Voicemail Pro These Application Notes describe the configuration steps required for Telephonetics IP Messaging Utility to interoperate with Avaya IP Office. In the compliance testing, Telephonetics IP Messaging Utility provided customized audio recording files for the Avaya IP Office Voicemail Pro application. Voicemail 2010/06/17
Configuring SIP Trunking between Metaswitch MetaSphere CFS and Avaya IP Office These Application Notes describe the steps required to configure Session Initiation Protocol (SIP) trunking between a Metaswitch MetaSphere Call Feature Server (CFS) solution and an Avaya IP Office telephony solution. SIP Trunking 2010/05/26
DuVoice 5.0 with Avaya IP Office These Application Notes describe the configuration steps required for the DuVoice 5.0 hospitality messaging system to interoperate with Avaya IP Office. In the compliance testing, DuVoice used the SIP User, TAPI, and Configuration Web Service interfaces from Avaya IP Office to provide automated attendant, voicemail, wake-up call, do not disturb, name and user profile template change, and room clean status indication features. Hospitality 2010/05/26
Configuring the Xarios Call Recorder Attached to an IP Office BRI Trunk These Application Notes describe the configuration steps required for the Xarios Call Recorder to interoperate with Avaya IP Office. Xarios Call Recorder is a call recording solution that allows calls which traverse a BRI trunk to be recorded. Call Recording 2010/05/26
Ascom wireless i75 VoWiFi Handset with Avaya IP Office These Application Notes describe a solution for supporting wireless interoperability between the Ascom wireless i75 VoWiFi Handsets with Avaya IP Office in a converged Voice over IP and Data Network. Emphasis of the testing was placed on verifying good voice quality of calls with Ascom wireless SIP handsets registered to the Avaya IP Office. SIP Telephone 2010/05/21
Configuring the Xarios Call Recorder Attached to an IP Office PRI Trunk These Application Notes describe the configuration steps required for the Xarios Call Recorder to interoperate with Avaya IP Office. Xarios Call Recorder is a call recording solution that allows calls which traverse a PRI trunk to be recorded. Call Recording 2010/05/21
Configuring SIP Trunking Using Verizon Business IP Contact Center VoIP Inbound These Application Notes describe a sample configuration using Session Initiation Protocol (SIP) trunking between the Verizon Business IP Contact Center VoIP Inbound SIP Trunk Service and an Avaya IP Office solution. SIP Trunking 2010/05/18
Configuring SIP Trunking Using Verizon Business IP Trunk SIP Trunk Service Offer These Application Notes describe a sample configuration using Session Initiation Protocol (SIP) trunking between the Verizon Business IP Trunk SIP Trunk Service Offer and an Avaya IP Office solution. SIP Trunking 2010/05/18
Configuring the Ascom Wireless IP-DECT SIP Solution with Avaya IP Office Describes interoperability between the Ascom wireless IP-DECT SIP solution with Avaya IP Office in a converged Voice over IP and Data Network. DECT 2010/04/29
SIP Trunking between the Comdasys Mobile Convergence Solution and an Avaya IP Office Telephony Describes the steps for configuring trunking using the Session Initiation Protocol (SIP) between the Comdasys Mobile Convergence Solution and Avaya IP Office. Comdasys Mobile Convergence Solution allows GSM telephones with a wireless LAN interface to be assigned a telephone extension on Avaya IP Office. SIP Trunking 2010/04/29
DuVoice with Avaya IP Office Describes the configuration steps required for the DuVoice hospitality messaging system to interoperate with Avaya IP Office Release 6.0. In the compliance testing, DuVoice used the Analog User, TAPI, DevLink, and Configuration Web Service interfaces from Avaya IP Office, and the PUSH interface from Avaya 46xx IP Telephones to provide automated attendant, voicemail, wake-up call, do not disturb, name and user profile template change, room clean status indication, and 911 alerting features. Hospitality 2010/04/28
Configuring SIP Trunking between the Belgacom SIP Service and an Avaya IP Office These Application Notes describe the steps to configure trunking using the Session Initiation Protocol (SIP) between the Belgacom SIP Service and Avaya IP Office. The Avaya solution consists of Avaya IP Office and various IP Telephones. SIP Trunking 2010/03/26
dvsAnalytics Encore with Avaya IP Office These Application Notes describe the configuration steps required for dvsAnalytics Encore to interoperate with Avaya IP Office. dvsAnalytics Encore is a call recording solution. In the compliance testing, dvsAnalytics Encore used the DevLink interface to obtain real-time events on calls from Avaya IP Office, and used the replicated media from the digital telephone tap to capture the media associated with the monitored agents for call recording. Call Recording 2010/03/18
Configuring 911 Enable Emergency Routing Service with Avaya IP Office using ISDN-PRI These Application Notes describe the procedures for configuring the 911 Enable Emergency Routing Service with Avaya IP Office. The 911 Enable Emergency Routing Service offers an E911 call routing and location provisioning solution for enterprises using both legacy and IP phone deployments. In these Application Notes, Avaya IP Office connects to the Emergency Routing Service via an ISDN-PRI trunk. The compliance testing focused on placing 911 calls from various endpoint types to verify that their location and call back number could be properly determined. 911 2010/02/24
Configuring SIP Trunking between the COLT VoIP Access SIP Service and an Avaya IP Office Telephony Solution This application note describes the steps to configure trunking using the Session Initiation Protocol (SIP) between the COLT VoIP Access SIP Service and Avaya IP Office. The Avaya solution consists of Avaya IP Office, and various IP Telephones. VoIP 2010/02/23
MultiTech MultiVOIP FX with Avaya IP Office using SIP Fax Endpoints This application note describes the configuration steps required for MultiTech MultiVOIP FX to interoperate with Avaya IP Office. The MultiTech MultiVOIP FX is a gateway that provides connectivity between legacy analog voice/fax endpoints and a VoIP infrastructure. In the compliance testing, MultiTech MultiVOIP FX connected analog fax endpoints at the Branch site to Avaya IP Office at the Main site, and registered the analog fax endpoints to Avaya IP Office as SIP endpoints with T.38 fax capabilities. VoIP 2010/02/16
Application Notes for DuVoice with Avaya IP Office This application note describes the configuration steps required for the DuVoice hospitality messaging system to interoperate with Avaya IP Office. In the compliance testing, DuVoice used the Analog User, TAPI, DevLink, and Configuration Web Service interfaces from Avaya IP Office, and the PUSH interface from Avaya 46xx IP Telephones to provide automated attendant, voicemail, wake-up call, name and user profile template change and 911 alerting features. Voicemail 2010/01/26
Application Notes for Metropolis OfficeWatch Telemanagement with Avaya IP Office This application note describes the configuration steps required for Metropolis OfficeWatch Telemanagement to interoperate with Avaya IP Office. Metropolis OfficeWatch Telemanagement is a call accounting application that uses the Station Message Detail Recording records from Avaya IP Office to track phone calls and produce detailed reports. Call Logging 2010/01/26
Application Notes for Metropolis ProfitWatch Hotel Call Accounting with Avaya IP Office This application note describes the configuration steps required for Metropolis ProfitWatch Hotel Call Accounting to interoperate with Avaya IP Office. Metropolis ProfitWatch Hotel Call Accounting is a call accounting application that uses the Station Message Detail Recording records from Avaya IP Office to track phone calls and produce detailed reports for a hospitality environment. Call Logging 2010/01/26
Configuring a Small to Medium Size Business VoIP and Data Network Solution Consisting of HP ProCurve Networking Switches and an Avaya Telephony Infrastructure using Avaya IP Office This application note describes the configuration of a Voice over IP (VoIP) and data network solution using HP ProCurve Networking 2610 and 2520 Series Switches with an Avaya Telephony Infrastructure using Avaya IP Office. Emphasis was placed on verifying the prioritization of VoIP traffic and voice quality in a Multi-Site converged VoIP and Data network scenario. VoIP 2009/12/16
MultiTech MultiVOIP FX with Avaya IP Office Using SIP Endpoints This application note describes the configuration steps required for MultiTech MultiVOIP FX to interoperate with Avaya IP Office. The MultiTech MultiVOIP FX is a gateway that provides connectivity between legacy analog voice/fax endpoints and a VoIP infrastructure. In the compliance testing, MultiTech MultiVOIP FX connected analog voice endpoints at the branch site to the Avaya IP Office at the main site, and registered the analog endpoints to Avaya IP Office as SIP endpoints. VoIP 2009/12/15
NET Tenor DX with Avaya IP Office Using ISDN PRI T1 QSIG This application note describes the configuration steps required for NET Tenor DX to interoperate with Avaya IP Office. The NET Tenor DX is a VoIP gateway that supports ISDN PRI, H.323, and SIP protocols. The compliance testing focused on using the ISDN PRI T1 QSIG trunk interface between Avaya IP Office and NET Tenor DX. VoIP 2009/12/15
Configuring Tri-Line TIM Enterprise with Avaya IP Office These application notes describe the procedures for configuring Avaya IP Office to work with Tri-Line's TIM Enterprise. TIM Enterprise is a Windows-based call analysis software program that collects and reports on the Station Message Detail Reporting (SMDR) information generated by Avaya IP Office. Call Logging 2009/12/10
Configuring Tri-Line TIM Plus with Avaya IP Office These application notes describe the procedures for configuring Avaya IP Office to work with Tri-Line's TIM Plus. TIM Plus is a Windows-based call analysis software program that collects and reports on the Station Message Detail Reporting (SMDR) information generated by Avaya IP Office. Call Logging 2009/12/10
Configuring Tri-Line TIM Professional with Avaya IP Office These application notes describe the procedures for configuring Avaya IP Office to work with Tri-Line's TIM Professional. TIM Professional is a Windows-based call analysis software program that collects and reports on the Station Message Detail Reporting (SMDR) information generated by Avaya IP Office. Call Logging 2009/12/10
Configuring Tri-Line TIM Enterprise with Avaya IP Office These Application Notes describe the procedures for configuring Avaya IP Office Delta Server to work with Tri-Line's TIM Enterprise. TIM Enterprise is a Windows-based call analysis software program that collects and reports on the Station Message Detail Reporting (SMDR) information generated by Avaya IP Office Delta Server. Call Logging 2009/11/11
MultiTech FaxFinder with Avaya IP Office These Application Notes describe the configuration steps required for MultiTech FaxFinder to interoperate with Avaya IP Office. The MultiTech FaxFinder is a fax application that uses the analog user interface from Avaya IP Office to send and receive fax. Fax 2009/11/11
Phybridge UniPhyer with Avaya IP Office These Application Notes describe the configuration steps required for the Phybridge UniPhyer LAN appliance to interoperate with Avaya IP Office. In the compliance testing, Phybridge UniPhyer leveraged the existing single-pair telephony wiring to provide dedicated Ethernet voice path and Power over Ethernet to Avaya IP Telephones connected to Avaya IP Office. VoIP 2009/11/03
Teledex iPhone SIP LD4200 Series IP Telephones These application notes describe the configuration steps required for Teledex iPhone SIP LD4200 Series IP Telephones to interoperate with Avaya IP Office. Teledex iPhone SIP LD4200 Series IP Telephones are SIP based IP telephones. SIP Telephone 2009/10/27
Teledex iPhone SIP ND2000 Series and SIP NDC2000 Series IP Telephones These application notes describe the configuration steps required for Teledex iPhone SIP ND2000 Series and SIP NDC2000 Series IP Telephones to interoperate with Avaya IP Office. Teledex iPhone SIP ND2000 Series and SIP NDC2000 Series IP Telephones are SIP based IP telephones. SIP Telephone 2009/10/27
Configuring Tri-Line TIM Plus with Avaya IP Office Delta Server These application notes describe the procedures for configurig Avaya IP Office Delta Server to work with Tri-Line's TIM Plus. TIM Plus is a Windows based call analysis software program that collects and reports on SMDR information generated by Avaya IP Office Delta Server. Call Logging 2009/10/26
ESTOS CallControlGateway and Avaya IP Office These Application Notes describe the compliance testing of the ESTOS CallControlGateway with Avaya IP Office. These Application Notes contain an extensive description of the configurations for both CallControlGateway and Avaya IP Office which were used for testing. The testing which was performed tested the major functions of the ESTOS CallControlGateway. Application Suite 2009/10/20
emFAST FACSys Fax Messaging Suite with Avaya IP Office These Application Notes describe the configuration steps required for emFAST FACSys Fax Messaging Suite to interoperate with Avaya IP Office. The emFAST FACSys Fax Messaging Suite is a fax family solution that uses the SIP trunk interface with T.38 fax from Avaya IP Office to send and receive fax. SIP 2009/10/20
snom 820 VoIP Telephone with Avaya IP Office These Application Notes describe the configuration steps required for snom 820 VoIP telephone to interoperate with Avaya IP Office. The snom 820 VoIP telephone is a SIP-based phone that integrates with Avaya IP Office as a SIP endpoint. VoIP 2009/09/25
Configuring a SonicWALL VPN solution with an Avaya IP Telephony Infrastructure using Avaya IP Office in a Converged VoIP and Data Network These Application Notes describe the configuration of a Multi-Site Voice over IP (VoIP) and data network solution using SonicWALL UTM Firewalls with an Avaya Telephony Infrastructure using Avaya IP Office. Emphasis was placed on verifying the prioritization of VoIP traffic and voice quality in a Multi-Site converged VoIP and Data network scenario. VoIP 2009/09/25
snom m3 IP DECT Phone with Avaya IP Office These Application Notes describe the configuration steps required for snom m3 IP DECT phone to interoperate with Avaya IP Office. The snom m3 is a SIP-based cordless telephone that integrates with Avaya IP Office as a SIP endpoint. DECT 2009/09/25
Configuring a SonicWALL Continuous Data Protection (CDP) backup solution with Avaya VoiceMail Pro These Application Notes describe a sample configuration for the SonicWALL Continuous Data Protection (CDP) backup solution with Avaya VoiceMail Pro. Voicemail 2009/09/25
snom 3x0 VoIP Phones with Avaya IP Office These Application Notes describe the configuration steps required for snom 3x0 VoIP phones to interoperate with Avaya IP Office. The snom 3x0 VoIP phones are SIP-based phones that integrate with Avaya IP Office as SIP endpoints. VoIP 2009/09/22
snom MeetingPoint VoIP Conference Telephone with Avaya IP Office These Application Notes describe the configuration steps required for snom MeetingPoint VoIP conference telephone to interoperate with Avaya IP Office. The snom MeetingPoint is a SIP-based conference telephone that integrates with Avaya IP Office as a SIP endpoint. VoIP 2009/09/22
ATT Flexible Reach and ATT Flexible Reach with Business in a Box Covers the operation of IP Office 5.0 SIP trunks with the ATT SIP offerings. SIP Trunking 2009/08/11
ClearOne MAX IP and MAXAttach IP with Avaya IP Office These Application Notes describe the configuration steps required for ClearOne MAX IP and MAXAttach IP to interoperate with Avaya IP Office. ClearOne MAX IP and MAXAttach IP are SIP-based VoIP tabletop conferencing phones that integrate with Avaya IP Office as SIP endpoints. VoIP 2009/08/18
Polycom SoundStation IP 6000 and 7000 with Avaya IP Office These Application Notes describe the configuration steps required for Polycom SoundStation IP 6000 and 7000 to interoperate with Avaya IP Office. Polycom SoundStation IP 6000 and 7000 are SIP-based IP conference phones that integrate with Avaya IP Office as SIP endpoints. VoIP 2009/08/17
Configuring SIP Trunking between Broadvox GO! SIP Trunking and Avaya IP Office These Application Notes describe the steps to configure Session Initiation Protocol (SIP) trunking between Broadvox GO! SIP Trunking and an Avaya IP Office telephony solution. The Avaya solution consists of Avaya IP Office, and Avaya H.323, digital and analog endpoints. (Issue 1.1) VoIP 2009/07/17
Brocade FastIron SuperX and GS Switches with an Avaya Telephony Infrastructure using Avaya IP Office in a Converged VoIP and Data Network These Application Notes describe the configuration of a Voice over IP (VoIP) solution consisting of Brocade FastIron SuperX and GS Switches with an Avaya Telephony Infrastructure using Avaya IP Office in a Converged VoIP and Data Network. Emphasis was placed on verifying the prioritization of VoIP traffic and voice quality in a converged VoIP and Data network scenario. VoIP 2009/04/28
SLIT NovaHotel IPO-VMPRO and Avaya IP Office These Application Notes describe the compliance testing of the hospitality application SLIT NovaHotel IPO-VMPRO with Avaya IP Office and Avaya Voicemail PRO. SLIT NovaHotel IPO-VMPRO is a PC application which enables hotel personnel to configure Avaya IP Office as required to meet the needs of hotel guests. These Application Notes contain an extensive description of the configurations for NovaHotel IPO-VMPRO, Avaya IP Office, and Avaya Voicemail PRO which were used for testing. The testing which was performed tested the major functions of the NovaHotel IPO-VMPRO product. Hospitality 2009/04/24
SLIT NovaHotel IPO-TAPI and Avaya IP Office These Application Notes describe the compliance testing of SLIT NovaHotel IPO-TAPI with Avaya IP Office. SLIT NovaHotel IPO-TAPI is a PC application which enables hotel personnel to configure Avaya IP Office as required to meet the needs of hotel guests. These Application Notes contain an extensive description of the configurations for both NovaHotel IPO-TAPI and Avaya IP Office which were used for testing. The testing which was performed tested the major functions of the NovaHotel IPO-TAPI product. Hospitality 2009/04/21
TONE Softwares ReliaTel with Avaya IP Office These Application Notes describe the configuration steps required for the TONE Software Corporations ReliaTel Monitoring and Management platform to interoperate with Avaya IP Office. ReliaTel is a monitoring and management solution that can monitor and maintain groups of telephone switches, PBX systems, and other devices from a single control point. In the compliance testing, ReliaTel used the SNMP interface from Avaya IP Office to provide alarm monitoring. Monitoring 2009/04/01
SLIT NovaHop IPO-VMPRO and Avaya IP Office These Application Notes describe the compliance testing of the healthcare application SLIT NovaHop IPO-VMPRO with Avaya IP Office and Avaya Voicemail PRO. These Application Notes contain an extensive description of the configurations for NovaHop IPO-VMPRO, Avaya IP Office, and Avaya Voicemail PRO which were used for testing. The testing which was performed tested the major functions of the NovaHop IPO-VMPRO product. Healthcare 2009/03/24
SLIT NovaHop IPO-TAPI and Avaya IP Office These Application Notes describe the compliance testing of SLIT NovaHop IPO-TAPI with Avaya IP Office. These Application Notes contain an extensive description of the configurations for both NovaHop IPO-TAPI and Avaya IP Office which were used for testing. The testing which was performed tested the major functions of the NovaHop IPO-TAPI product. Healthcare 2009/02/23
Objectworld UC Server with Avaya IP Office Using TAPI Wave Integration These Application Notes describe the configuration steps required for Objectworld UC Server to interoperate with Avaya IP Office. Objectworld UC Server is a messaging system that provides users with a single storage and access point for voice, fax, and email messages. In the compliance testing, the Objectworld UC Server used the TAPI and TAPI Wave interfaces from Avaya IP Office to provide automated attendant and voicemail services to users in the Central and Remote sites. Voicemail 2009/02/13
Objectworld UC Server with Avaya IP Office Using TAPI Analog Integration These Application Notes describe the configuration steps required for Objectworld UC Server to interoperate with Avaya IP Office. Objectworld UC Server is a messaging system that provides users with a single storage and access point for voice, fax, and email messages. In the compliance testing, the Objectworld UC Server used the analog and TAPI interfaces from Avaya IP Office to provide automated attendant, voicemail, and fax services to users in the Central and Remote sites. Voicemail 2009/02/13
Visionutveckling Vision 80/20 and Avaya IP Office These Application Notes describe the conformance testing of the Visionutveckling Vision 80/20 with Avaya IP Office. These Application Notes contain an extensive description of the configurations for both Vision 80/20 and Avaya IP Office which were used for testing. The testing which was performed tested the major functions of the Vision 80/20 product. Application Suite 2009/02/04
Phybridge UniPhyer with Avaya IP Office These Application Notes describe the configuration steps required for the Phybridge UniPhyer LAN appliance to interoperate with Avaya IP Office. In the compliance testing, the Phybridge UniPhyer leveraged the existing single-pair telephony wiring to provide dedicated Ethernet voice path and Power over Ethernet to Avaya IP Telephones connected to Avaya IP Office. VoIP 2009/01/27
Configuring SIP Trunking Using PAETEC Communications Dynamic IP SIP Trunk Service These Application Notes describe the steps to configure Session Initiation Protocol (SIP) trunking between the PAETEC Communications Dynamic IP SIP Trunk Service and an Avaya IP Office telephony solution. These Application Notes correspond to the Dynamic IP SIP Trunk Service offered using a Genband platform in the network. The Avaya solution consists of Avaya IP Office, and Avaya H.323, digital, and analog endpoints. SIP Trunking 2009/01/23
Trivium SonicView with Avaya IP Office These Application Notes describe the configuration steps required for Trivium SonicView to interoperate with Avaya IP Office. Trivium SonicView is a packet-based VoIP call recording solution that uses the events from Avaya IP Office to record calls for monitored users with Avaya IP Telephones. Call Recording 2009/01/06
DATEL Call SWEET! Live with Avaya IP Office These Application Notes describe the configuration steps required for DATEL Call SWEET! Live to interoperate with Avaya IP Office. DATEL Call SWEET! Live is a web-based contact center management solution that uses the real-time data from Avaya IP Office to produce measurements and reports on agents and hunt groups. Contact Center 2008/12/22
Tiger Communications Hotel Pro with Avaya IP Office These Application Notes describe the configuration steps required for Tiger Hotel Pro to interoperate with Avaya IP Office 4.2. Tiger Hotel Pro is a hospitality package that allows hotel staff to carry out their day-to-day tasks. Hospitality 2008/12/15
Tiger Communications 2020 Pro with Avaya IP Office These Application Notes describe the configuration steps required for call accounting and billing functionality of the Tiger Communications Tiger 2020 Pro to successfully interoperate with Avaya IP Office. Call Logging 2008/12/15
Tiger Communications Innovation 2020 with Avaya IP Office These Application Notes describe the configuration steps required in order for Tiger Communications Innovation 2020 to successfully interoperate with Avaya IP Office 4.2. Tiger Innovation 2020 is hospitality system that provides a hotel with voicemail functionality. Call Logging 2008/12/15
IgeaCare ApoloDS with Avaya IP Office These Application Notes describe the configuration steps required for IgeaCare ApoloDS to interoperate with Avaya IP Office. In the compliance testing, the IgeaCare ApoloDS used the analog user interface from Avaya IP Office to transfer resident calls to the nurse staff, and used the Avaya Push API to push text to nurses with Avaya 4610SW and Avaya 4625SW IP Telephones. Healthcare 2008/12/03
Imagine Soft Meteor SE with Avaya IP Office These Application Notes describe the compliance testing of Imagine Soft Meteor SE with Avaya IP Office. Meteor SE is used in hospitality industries to assist with check in/check out and telephone usage authorization. Hospitality 2008/11/20
IgeaCare igeacom with Avaya IP Office These Application Notes describe the configuration steps required for IgeaCare igeacom to interoperate with Avaya IP Office. In the compliance testing, the IgeaCare igeacom nurse call devices used the analog user interface from Avaya IP Office to provide connectivity between residents and staff. Application Suite 2008/11/10
Configuring SIP Trunking with Sotel IP Services SIP Edge Advance SIP Trunking Solution These Application Notes describe the steps to configure Session Initiation Protocol (SIP) trunking between the Sotel IP Services SIP Edge Advanced Trunking solution and an Avaya IP Office telephony solution. The Avaya solution consists of Avaya IP Office, Avaya H.323, digital, and analog endpoints. SIP Trunking 2008/11/05
Zeacom Communications Center with Avaya IP Office These Application Notes describe the configuration steps required for Zeacom Communications Center 5.0 to interoperate with Avaya IP Office. Zeacom Communications Center is a multi-channel and multi-contact solution that can handle voice, fax, web, and email contacts. The compliance testing focused on the voice integration with Avaya IP Office. Contact Center 2008/10/31
Streamline Network Assessment Service with Avaya IP Office These Application Notes describe the configuration steps required for Streamline Network Assessment Service to interoperate with Avaya IP Office. In the compliance testing, the Streamline Network Assessment Service collected and analyzed IP packets from the Avaya IP Telephones, and produced results to measure the state of the network infrastructure. (Issue 1.1) VoIP 2009/07/01
SIP Trunking between the COLT VoIP Access SIP Service and an Avaya IP Office These Application Notes describe the steps to configure trunking using the Session Initiation Protocol (SIP) between the COLT VoIP Access SIP Service and Avaya IP Office. The Avaya solution consists of Avaya IP Office, and various IP Telephones. SIP Trunking 2008/10/31
ATT Flexible Reach and ATT Flexible Reach with Business in a Box Covers the operation of IP Office 4.2 SIP trunks with the ATT SIP offerings. SIP Trunking 2008/10/14
Configuring SIP Trunking between Club Communication SIP Trunking Service and an Avaya IP Office Telephony Solution These Application Notes describe the steps to configure Session Initiation Protocol (SIP) trunking between the Club Communications VoIP Network and an Avaya IP Office telephony solution. SIP Trunking 2008/12/01
Imagine Soft CLARity with Avaya IP Office These Application Notes describe the compliance testing of Imagine Soft CLARity with Avaya IP Office. Call Logging 2008/08/18
Configuring CyTrack Unified Communications Suite with Avaya IP Office These Application Notes describe the procedures for configuring CyTrack Unified Communications Suite (UCS) with Avaya IP Office. Application Suite 2008/08/14
Konftel 300 Conference Unit with Avaya IP Office These Application Notes document the steps for configuring the Konftel 300 conference unit with Avaya IP and digital telephones controlled by Avaya IP Office. Conferencing 2008/07/19
Configuring SIP Trunking between Bandwidth.com SIP Trunking Solution and an Avaya IP Office Telephony Solution These Application Notes describe the steps to configure Session Initiation Protocol (SIP) trunking between the Bandwidth.com SIP Trunking solution and an Avaya IP Office telephony solution. SIP Trunking 2008/07/13
SoSoftware SoLo Server with Avaya IP Office These Application Notes document compliance testing the SoLo Server with Avaya IP telephones controlled by Avaya IP Office. Call Control 2008/07/01
Configuring SIP Trunking between the PAETEC Broadsoft based SIP Trunking Solution and an Avaya IP Office Telephony Solution These Application Notes describe the steps to configure Session Initiation Protocol (SIP) trunking between the PAETEC Broadsoft based SIP Trunking solution and an Avaya IP Office telephony solution. SIP Trunking 2008/06/18
Metropolis OfficeWatch Call Accounting System Integrating with Avaya IP Office These Application Notes describe the configuration steps required for Metropolis OfficeWatch Call Accounting System to successfully interoperate with Avaya IP Office. Call Logging 2008/05/28
Metropolis ProfitWatch Hotel Call Accounting System Integrating with Avaya IP Office These Application Notes describe the configuration steps required for Metropolis ProfitWatch Hotel Call Accounting System to successfully interoperate with Avaya IP Office. Call Logging 2008/05/28
Envox CT Connect with Avaya IP Office These Application Notes describe the configuration steps required for Envox CT Connect to interoperate with Avaya IP Office. Envox CT Connect is a Computer Telephony Integration (CTI) middleware platform that provides call control and monitoring functionality through various application programming interfaces to end user applications. Call Control 2008/04/01
Hansen Software CASH+ Call Accounting with Avaya IP Office These Application Notes describe the configuration steps required for Hansen Software Corporation Call Accounting application (CASH+) to work with Avaya IP Office. CASH+ is a call accounting solution that provides detail and summary reports over a full range of business needs. Call Detail Records (CDR) from Avaya IP Office are sent over a WEB infrastructure to the CASH+ server where records are captured and saved. Call Logging 2008/04/01
Configuring a VPN for an Avaya Communication Manager and Avaya IP Office Network using the Edgewater Networks EdgeMarc 4500 VoIP VPN Appliance These Application Notes detail the steps for configuring a Virtual Private Network (VPN) between three sites using the Edgewater Networks EdgeMarc 4500 VoIP VPN Appliance to support an Avaya Communication Manager and Avaya IP Office network. Interoperation 2008/04/01
Configuring SIP Trunking between Global Crossing SIP Trunking Service and an Avaya IP Office Telephony Solution These Application Notes describe the steps to configure Session Initiation Protocol (SIP) trunking between the Global Crossing VoIP Network and an Avaya IP Office telephony solution. SIP Trunking 2008/03/19
SLIT Nova WEBHotel with Avaya IP Office These Application Notes describe the configuration steps required for SLIT Nova WEBHotel to successfully interoperate with Avaya IP Office. Hospitality 2008/03/19
Configuring NovaLink NovaMail with Avaya IP Office Using H.323 These Application Notes describe the compliance testing of the NovaLink NovaMail voice mail system connected to Avaya IP Office via an H.323 trunk. Voicemail 2008/03/17
SLIT NovaProHop CS with Avaya IP Office These Application Notes describe the configuration steps required for SLIT NovaProHop CS to successfully interoperate with Avaya IP Office. Call Logging 2008/03/17
Configuring QuesCom 300 IP/GSM Gateway with Avaya IP Office using H.323 trunks These Application Notes describe the configuration steps required for the QuesCom 300 IP/GSM to successfully interoperate with Avaya IP Office using H.323 trunks. Interoperation 2008/03/12
Interoperating IgeaCare Apolo ENS Report and Notification Systems with Avaya IP Office These Application Notes describe the configuration steps required for the Apolo Emergency Notification System (ENS) application by IgeaCare Systems Inc., to connect and interoperate with Avaya IP Office systems. Emergency Services 2008/03/06
Configuring the NETGEAR FVX538 ProSafe VPN Firewall as an IPSec VPN Head-end to Support the Avaya VPNremote Phone and Avaya Phone Manager Pro with Avaya IP Office These Application Notes describe the steps for configuring the NETGEAR FVX538 ProSafe VPN Firewall for Avaya IP Office to support Avaya VPNremote Phone and Phone Manager Pro. VPN Phone 2008/03/04
Configuring the Juniper SSG as an IPSec VPN Head-end to Support the Avaya VPNremote Phone and Avaya Phone Manager Pro with Avaya IP Office These Application Notes describe the steps for configuring the Juniper Secure Services Gateway for Avaya IP Office to support Avaya VPNremote Phone and Phone Manager Pro. VPN Phone 2008/02/25
Interoperating IgeaCom Emergency Response Devices with Avaya IP Office These Application Notes describe the configuration steps required for IgeaCom Emergency Response devices by IgeaCare Systems Inc., to connect and interoperate with Avaya IP Office. Emergency Services 2008/02/18
Colubris Networks Wireless LAN Solution with Avaya IP Office and Avaya Wireless IP Telephones in a Converged VoIP and Data Network These Application Notes describe a solution for supporting wireless voice traffic over an Avaya IP Telephony infrastructure using Colubris Intelligent Mobility Solution. Interoperation 2008/02/13
Configuring LightNet Complex IPO Play! Statistics with Avaya IP Office These Application Notes describe the configuration steps required for LightNet Complex IPO Play! Statistics to successfully interoperate with Avaya IP Office. Call Logging 2008/02/06
Configuring Telesoft PSwitchView With Avaya IP Office Delta Server These Application Notes describe the procedures for configuring Avaya IP Office Delta Server to work with Telesoft PSwitchView. Call Logging 2008/02/05
Foundry Networks FastIron SuperX Switch Supporting Power over Ethernet with Avaya Communication Manager, Avaya G11 PSTN Gateway and Avaya IP Telephones. These Application Notes describe the procedures for configuring the Foundry Networks FastIron SuperX Switch to provide inline Power over Ethernet (PoE) to Avaya 1600/4600/9600 Series IP Telephones. The Avaya IP telephones register to Avaya Communication Manager and the Avaya G11 PSTN Gateway. PoE 2008/02/01
Foundry Networks FastIron Edge Switch Supporting Power over Ethernet with Avaya Communication Manager, Avaya G11 PSTN Gateway and Avaya IP Telephones. These Application Notes describe the procedures for configuring the Foundry Networks FastIron Edge Switch to provide inline Power over Ethernet (PoE) to Avaya 1600/4600/9600 Series IP Telephones registered to Avaya Communication Manager and the Avaya G11 PSTN Gateway. PoE 2008/02/01
Resource Software International Shadow Call Management Software with Avaya IP Office These Application Notes describe the configuration steps required for Resource Software International Shadow Call Management Software (CMS) to work with Avaya IP Office. Call Logging 2008/01/28
Resource Software International Revolution Web Call Accounting with Avaya IP Office These Application Notes describe the configuration steps required for Resource Software International (RSI) Revolution Web Call Accounting to work with Avaya IP Office. Call Logging 2008/01/24
Resource Software International Visual Rapport with Avaya IP Office These Application Notes describe the configuration steps required for Visual Rapport features such as Answer, Hang Up, Hold, Transfer, Park, and screen pop, to interoperate with Avaya IP Office systems. Call Control 2008/01/22
Configuring LightNet Complex IPO InPhoneMachine with IP Office These Application Notes describe the procedures for configuring LightNet Complex IPO InPhoneMachine to use Avaya IP Office to place notification calls to both internal and external users. IPO InPhoneMachine is an application designed for the automated delivery of voice messages to a group of users in a minimal period of time without the need for a human operator. Voicemail 2008/01/01
NMS Adaptive Contact Centre with Avaya IP Office These Application Notes describe the configuration steps required for NMS Adaptive Contact Centre to interoperate with Avaya IP Office. Application Suite 2007/12/17
CTI Data Solutions Proteus Enterprise with Avaya IP Office These Application Notes describe the configuration steps for provisioning CTI Data Solutions Proteus Enterprise to interoperate with Avaya IP Office. Call Logging 2007/12/05
Configuring NovaLink NovaConf SIP with Avaya IP Office These Application Notes describe the configuration of the NovaLink NovaConf conference system connected to Avaya IP Office via a SIP link. Conferencing 2007/12/05
Configuring SIP Trunking between TelePacific SmartVoice SIP Connect and an Avaya IP Office Telephony Solution These Application Notes describe the steps to configure Session Initiation Protocol (SIP) trunking between the TelePacific SmartVoice SIP Connect service and an Avaya IP Office telephony solution. SIP Trunking 2007/12/05
Configuring NovaLink NovaConf via H.323/QSIG with Avaya IP Office These Application Notes describe the configuration for connecting the NovaLink NovaConf conferencing system via an H.323/QSIG interface to Avaya IP Office. Conferencing 2007/12/05
Configuring NovaLink NovaAlert H.323/QSIG with Avaya IP Office These Application Notes describe the configuration for connecting the NovaLink NovaAlert alarm system via an H.323/QSIG interface to Avaya IP Office. Emergency Services 2007/11/19
Configuring NovaLink NovaAlert SIP with Avaya IP Office These Application Notes describe the configuration for connecting the NovaLink NovaAlert alarm system to Avaya IP Office via a SIP link. Emergency Services 2007/11/14
Configuring NovaLink NovaTax with Avaya IP Office These Application Notes describe the compliance testing of the NovaLink NovaTax call accounting system with Avaya IP Office. Call Logging 2007/11/08
Configuring NovaLink NovaMail with Avaya IP Office Using S0 / PRI These Application Notes describe the compliance testing of the NovaLink NovaMail voice mail system connected to Avaya IP Office via both S0 and PRI trunks. Voicemail 2007/10/22
Configuring NovaLink NovaAlert PRI-S0 with Avaya IP Office These Application Notes describe the compliance testing of the NovaLink NovaAlert alarm system connected via both PRI and S0 interfaces to Avaya IP Office. Emergency Services 2007/10/19
Configuring NovaLink NovaConf PRI-S0 with Avaya IP Office These Application Notes describe the compliance testing of the NovaLink NovaConf conferencing system connected to via both PRI and S0 interfaces of Avaya IP Office. Conferencing 2007/10/19
Telcomp Software Applications and Avaya IP Office These Application Notes describe the configuration steps required for Telcomp software applications to successfully interoperate with the Avaya IP Office. Call Control 2007/10/16
Initiative Software - synTelate with Avaya IP Office Configuration steps required for Initiative Software synTelate 2.4, a call center scripting application for creating inbound and outbound campaigns, to successfully interoperate with Avaya IP Office 3.1. Contact Center 2007/10/16
Configuring SIP Trunking between McLeodUSA SIP Trunking Solution and an Avaya IP Office Telephony Solution These Application Notes describe the steps to configure Session Initiation Protocol (SIP) trunking between the McLeodUSA SIP Trunking solution and an Avaya IP Office telephony solution. SIP Trunking 2007/09/24
Noetica Synthesys Customer Interaction Management with Avaya IP Office These Application Notes describe the configuration steps required for Noetica Synthesys Customer Interaction Management to successfully interoperate with Avaya IP Office. Contact Center 2007/09/24
Configuring SIP Trunking between PAETEC Dynamic IP Services SIP Trunking and an Avaya IP Office Telephony Solution - 1.0 These Application Notes describe the steps to configure Session Initiation Protocol (SIP) Trunking between PAETEC Dynamic IP Services Voice over Internet Protocol (VoIP) Suite of Services and an Avaya IP Office Telephony solution. SIP Trunking 2007/09/24
Application Note for Configuring Extreme Networks Summit X250e-24t and Summit X250e-48t Switches with Avaya IP Office These Application Notes detail the configuration process needed to provide interoperability of Avaya IP Office with Extreme Networks Summit X250e-24t and Summit X250e-48t Switches. Interoperation 2007/08/06
DuVoice DV4/DV8/DV2000 Hospitality Messaging System with Avaya IP Office These Application Notes describe the procedures for configuring DuVoice DV4/DV8/DV2000 to work with Avaya IP Office. Voicemail 2007/07/27
Zeacom Contact Center with Avaya IP Office (3,) These Application Notes describe the procedures for configuring Zeacom Contact Center to work with Avaya IP Office. Contact Center 2007/07/27
Aruba Networks Wireless LAN System with Avaya IP Office and Avaya IP Telephones in a Converged VoIP and Data Network These Application Notes describe a solution for supporting wireless voice traffic over an Avaya IP Telephony infrastructure using the Aruba Networks Wireless LAN System consisting of multiple Controllers managing multiple Access Points. Interoperation 2007/06/20
Power over Ethernet Support of the Extreme Networks Summit X250e-48p and X250e-24p Switch Support for Avaya IP Telephones and Avaya One-X Gateway These Notes describe configuring the Extreme Networks Summit X250e-24p and X250e-48p Switches for Power over Ethernet (PoE) to Avaya 4600/5600/9600 Series IP Telephones registered to the Avaya Communication Manager, IP Office, and one-X G10 PSTN Gateway. PoE 2007/06/20
Configuring Alternate Route Selection in Avaya IP Office to Support Failover of SIP Voice Services with ISDN-PRI and Analog Trunks These Application Notes describe the procedures required for configuring the Avaya IP Office for Alternate Route Selection to provide redundancy for voice services. SIP Trunking 2007/05/07
Configuring Avaya Integrated Management Network Management for Centralized Administration of Avaya IP Office to Support the Avaya Chain Store Management Solution These Application Notes describe the procedures required for configuring selected applications from the Avaya Integrated Management Network Management suite to centrally manage Avaya IP Office systems in a distributed network environment. Interoperation 2007/04/24
Configuring Objectworld CallAttendant Office - Analog Integration to act as a Centralized Voicemail with Avaya IP Office These Application Notes describe the procedure for configuring Objectworld CallAttendant Office - analog integration to act as a centralized voicemail with Avaya IP Office. Voicemail 2007/04/23
Configuring the Bluesocket Total Wireless LAN Solution with Avaya IP Office and Avaya 3600 Series Wireless Telephones These Application Notes describe the configuration process for enabling interoperability between the Bluesocket Total Wireless LAN Solution with Avaya IP Office and Avaya 3600 Series Wireless Telephones. Interoperation 2007/04/19
Configuring TriVium CallAnalyst Enterprise Server with Avaya IP Office Delta Server These Application Notes describe the configuration steps required for TriVium Systems CallAnalyst Enterprise Server to work with Avaya IP Office Delta Server. Call Logging 2007/03/27
Proxim Tsunami(TM) MP.11 WiMAX-Capable Point-to-Multipoint System with Avaya IP Office and Avaya IP Telephones in a Multi-Site Converged VoIP and Data Network These Application Notes describe a sample configuration of a Voice over IP (VoIP) solution using a Proxim Tsunami MP.11 WiMAX-Capable Point-to-Multipoint System with Avaya IP Office and Avaya IP Telephones in a Converged VoIP and Data Network. Interoperation 2007/03/23
Configuring DATEL Software Solutions Call SWEET! With Avaya IP Office Delta Server These Application Notes describe the procedures for configuring Avaya IP Office Delta Server to work with DATEL Software Solutions Call SWEET!. Call Logging 2007/03/23
Configuring SpeechSwitch Speech Enabled Automated Attendant - analog integration with Avaya IP Office These Application Notes describe the procedure for configuring SpeechSwitch Speech Enabled Automated Attendant - analog integration to work with Avaya IP Office. Voicemail 2007/03/20
Configuring a H.323 IP Trunk between Avaya IP Office Release 4.0 and Avaya Communication Manager Release 4.0 These Application Notes describe how to configure a H.323 IP trunk between Avaya IP Office Release 4.0 and Avaya Communication Manager Release 4.0. Interoperation 2007/03/15
Configuring a SIP Trunk between Avaya IP Office Release 4.0 and Avaya SIP Enablement Services These Application Notes describe how to configure a SIP trunk between Avaya IP Office Release 4.0 and Avaya SIP Enablement Services to communicate with Avaya Communication Manager. SIP Trunking 2007/03/15
Enterasys Secure Networks Dynamic Intrusion Response Solution in an Avaya IP Telephony Infrastructure These Application Notes describe the procedure for configuring the Enterasys Secure Networks Dynamic Intrusion Response (DIR) Solution to interoperate in an Avaya IP Telephony Infrastructure. Emergency Services 2007/03/13
Extreme Networks Summit X450e-48p Switch Power over Ethernet Support for Avaya IP Telephones and Avaya One-X Gateway Configuring Extreme Networks Summit X450e-48p Switch to provide inline Power over Ethernet to Avaya 4600/5600/9600 Series IP phones registered to Avaya Communication Manager, Avaya IP Office, Avaya one-X G10 PSTN Gateway, and Avaya wireless Access Point. Configuration 2007/03/13
Extreme Networks Summit X450e-24p Switch with Avaya IP Office and Avaya IP Telephones in a Converged VoIP and Data Network These Application Notes describe a sample configuration of a Voice over IP (VoIP) solution using an Extreme Networks Summit X450e-24p Switch connected to Avaya IP Office and Avaya IP Telephones in a Converged VoIP and Data Network. Interoperation 2007/02/06
Enterasys Secure Networks Acceptable Use Policy Solution in an Avaya IP Telephony Infrastructure These Application Notes describe the procedure for configuring the Enterasys Secure Networks Acceptable Use Policy (AUP) Solution to successfully interoperate in an Avaya IP Telephony Infrastructure. Configuration 2007/01/25
Configuring vTechnologies vCTISuite with Avaya IP Office These Application Notes describe the procedure for configuring vTechnologies vCTISuite to work with Avaya IP Office. Contact Center 2007/01/25
Extreme Networks Summit X450a-24t Switch with Avaya IP Office and Avaya IP Telephones in a Converged VoIP and Data Network These Application Notes describe a sample configuration of a Voice over IP (VoIP) solution using an Extreme Networks Summit X450a-24t Switch with an Avaya IP Office and Avaya IP Telephones in a Converged VoIP and Data Network. VoIP 2007/01/25
Configuring Objectworld CallAttendant Office - Analog Integration with Avaya IP Office These Application Notes describe the procedure for configuring Objectworld CallAttendant Office - Analog Integration to work with Avaya IP Office. Voicemail 2007/01/24
Configuring Objectworld CallAttendant Office - TAPI Wave Integration with Avaya IP Office These Application Notes describe the procedure for configuring Objectworld CallAttendant Office - TAPI Wave integration to work with Avaya IP Office. Voicemail 2007/01/24
Enterasys Networks Matrix N5, Enterasys Networks SecureStack C2 and Enterasys Networks SecureStack B2 with Avaya IP Office These Application Notes describe the procedure for Enterasys Networks Matrix N5, Enterasys Networks SecureStack C2 and Enterasys Networks SecureStack B2 switches to interoperate with Avaya IP Office in a converged network infrastructure. Interoperation 2007/01/22
ProCurve 5400zl and 2600 Series Switches by HP in a Multi-site Avaya IP Office VoIP and Data Network These Application Notes describe the configuration of a Voice over IP (VoIP) solution using ProCurve 5400zl and 2600 Series Switches by HP and two Avaya IP Office systems. VoIP 2007/01/11
Configuring Cisco PIX Security Appliance to Support Avaya VPNremote Phones VPN Phone 2007/01/01
Configuring VoxGrid Call Recording System with Avaya IP Office Configuration procedures for VoxGrid voice activated call recording device to connect to Avaya IP Office system to record telephone calls for later review and retrieval. Voicemail 2006/12/21
ProCurve 5400zl, 3500yl and 2600 Series Switches by HP connected to an Avaya IP Office in a Converged VoIP and Data Network These Application Notes describe the configuration of a Voice over IP (VoIP) solution using ProCurve 5400zl, 3500yl and 2600 Series Switches by HP connected to an Avaya IP Office. VoIP 2006/12/19
ClearOne Communication Chat 50 with Avaya IP Softphone Solution configuration for the ClearOne portable audio peripheral to provide hands-free communications and audio playback via the Avaya IP Softphone. Call Control 2006/12/13
ProCurve 3500yl-24G-PWR Switch by HP Supporting Power over Ethernet with Avaya Communication Manager, Avaya IP Office, Avaya one-X Quick Edition G10 PSTN Gateway, Avaya AP-8 Access Point and Avaya IP Telephones ProCurve 3500yl-24G-PWR Switch by HP Supporting Power over Ethernet with Avaya Communication Manager, Avaya IP Office, Avaya one-X Quick Edition G10 PSTN Gateway, Avaya AP-8 Access Point and Avaya IP Telephones PoE 2006/12/11
Configuring a Cisco VPN Concentrator to Support Avaya VPNremote Phones VPN Phone 2006/12/01
ProCurve 2626-PWR Switch by HP Supporting Power over Ethernet with Avaya Communication Manager, Avaya IP Office, Avaya one-X Quick Edition G10 PSTN Gateway, Avaya AP-8 Access Point and Avaya IP Telephones Configuration procedures for the HP ProCurve switch to provide inline Power over Ethernet connectivity to Avaya IP telephones. PoE 2006/11/30
Configuring Esna Technologies Telephony Office-LinX (TOL) Voicemail, Automated Attendant, and Speech Enabled Automated Attendant with Avaya IP Office Configuring Esna Technologies Telephony Office-LinX (TOL) Voicemail, Automated Attendant, and Speech Enabled Automated Attendant with Avaya IP Office Voicemail 2006/11/19
Configuring Avaya IP Office Least Cost Route Feature and Avaya Communication Manager to Utilize Redundant IP and PSTN Networks for Voice Service Configuring Avaya IP Office Least Cost Route Feature and Avaya Communication Manager to Utilize Redundant IP and PSTN Networks for Voice Service Configuration 2006/11/02
Configuring Avaya IP Office to Utilize an Analog Trunk as an Alternate Route for Voice Service Configuring Avaya IP Office to Utilize an Analog Trunk as an Alternate Route for Voice Service Configuration 2006/11/02
Configuring Avaya IP Office and Avaya Communication Manager to Utilize Avaya Modular Messaging for Centralized Voicemail Configuring Avaya IP Office and Avaya Communication Manager to Utilize Avaya Modular Messaging for Centralized Voicemail Interoperation 2006/08/21
Using Cisco 2811 Integrated Service Router to Provide Inline Power to Avaya 4600 and 5600 Series IP Telephones and Avaya Wireless Access Points Using Cisco 2811 Integrated Service Router to Provide Inline Power to Avaya 4600 and 5600 Series IP Telephones and Avaya Wireless Access Points PoE 2006/08/16
Configuring an Avaya IP Telephone at a Remote Site served by an Avaya IP Office over a Virtual Private Network Implemented between a NetGear ProSafe VPN Firewall FVS114 and FVX538 Configuring an Avaya IP Telephone at a Remote Site served by an Avaya IP Office over a Virtual Private Network Implemented between a NetGear ProSafe VPN Firewall FVS114 and FVX538 VPN Phone 2006/08/03
An Avaya IP Telephone at a Home served by an Avaya IP Office over a Virtual Private Network Implemented between an Adtran NetVanta 3305 and 2054 An Avaya IP Telephone at a Home served by an Avaya IP Office over a Virtual Private Network Implemented between an Adtran NetVanta 3305 and 2054 VPN Phone 2006/06/21
An Avaya IP Telephone at a Remote Site served by an Avaya IP Office over a Virtual Private Network Implemented between a SonicWALL TZ 170 and PRO 3060 These Application Notes describe a configuration that supports a remote worker's use of an Avaya 5600 series IP Telephone served by an Avaya IP Office IP412 at the main office through a Virtual Private Network (VPN) implemented with a SonicWALL TZ 170. VPN Phone 2006/06/06
Infoblox DNSone in an Avaya IP Office IP Telephony Infrastructure Configuration procedures for the Infoblox DNSone module to provide DHCP and TFTP services in an Avaya IP Office IP Telephony Infrastructure. Configuration 2006/03/26
Resource Software International Visual Rapport with Avaya IP Office Configuration steps required for Visual Rapport to work with Avaya IP Office and generate screen pops for inbound calls. Application Suite 2006/03/26
Oak Telecom aiOffice with Avaya IP Office and Avaya IP Office Delta Server Required configuration steps for Oak Telecom call management and reporting software to collect station message detail reporting records from Avaya IP Office. Call Logging 2006/03/17
Configuring SonicWALL VPN for Supporting H.323 Trunk and Station Traffic to Avaya Communication Manager and Avaya IP Office Configuration steps for SonicWALLs VPN to support an Avaya IP Telephony infrastructure consisting of a main site with Avaya Communication Manager and a branch site with Avaya IP Office. VoIP 2006/03/16
Avaya IP Office and Avaya 3620 Wireless Telephones with Avaya AP-8 Access Point These Application Notes describe a sample configuration of the Avaya IP Office 406V2 and Avaya 3620 Wireless IP Telephones using the Avaya AP-8 Wireless Access Point. Configuration 2006/04/24
Avaya IP Office and Avaya 3620 Wireless Telephones with Symbol Technologies WS5100 Wireless Switch and AP300 Access Port These Application Notes describe a sample configuration of the Avaya IP Office 406V2 and Avaya 3620 Wireless IP Telephones using Symbol Technologies WS5100 Wireless Switch and AP300 Access Port. Interoperation 2006/04/24
Spirent Abacus 5000 with Avaya Communication Manager and Avaya IP Office using the H.323 Interface Configuration procedures for the Abacus 5000 to function as a H.323 call generator to load Avaya Communication Manager and Avaya IP Office. Contact Center 2006/04/14
Resource Software International Revolution Web Call Accounting with Avaya IP Office Configuration steps required for RSI call accounting solution to capture SMDR/CDR from Avaya IP Office. Call Logging 2006/04/13
Telrex CallRex with Avaya IP Office Configuration procedures for DeveloperConnection member Telrex CallRex packet-based VoIP call recording and monitoring solution to work with Avaya IP Office. Call Logging 2006/04/13
Avaya IP Office and Avaya VPNremote Phone These Application Notes describe a sample configuration of the Avaya IP Office 412 with an Avaya VPNremote Phone. VPN Phone 2006/04/02
Avaya IP Office External Alerts with Hunt Groups These Application Notes describe a sample configuration of Avaya IP Office using Wheelock Tip/Ring External Adjuncts (Tip/Ring Bright Telestrobe, Tip/Ring Telestrobe and the Universal Telephone Alert-1). Miscellaneous 2006/03/22
ADTRAN NetVanta 3205 Access Router and Avaya IP Office Using PPP These Application Notes describe a sample configuration of Voice over IP (VoIP) over a Point-to-Point (PPP) link between an Avaya IP Office 406V2, Avaya IP Office 412 and an ADTRAN NetVanta 3205 Access Router. VoIP 2006/02/22
Telcomp PickUpIp and Avaya IP Office Configuration steps required for Telcomp PickUpIp to provide CallerID number information from the Avaya IP Office to a single computer, or to a network of computers. Call Logging 2006/02/20
Using Cisco Catalyst Express 500-24LC Switch and 500-24PC Switch with an IEEE 802.3af Compliant Power over Ethernet card for Avaya 4600 and 5600 Series IP Telephones and Avaya Wireless Access Points These Application Notes describe how to configure the Cisco Catalyst Express 500-24LC switch and 500-24PC switch to provide inline power for Avaya 4600 and 5600 Series IP Telephones and Avaya Wireless Access Points. PoE 2006/02/03
Initiative Software synTelate with Avaya IP Office These Application Notes describe the configuration steps required for Initiative Software synTelate to successfully interoperate with Avaya IP Office. Contact Center 2006/01/30
Vocera Communications System with Avaya IP Office using E1 interface Configuration steps for the Vocera Communications System, Avaya IP Office and Avaya Wireless Access Points to reliably integrate using the E1 interface. VoIP 2006/01/24
3COM OfficeConnect Managed Switch 9 Power over Ethernet (PoE) Switch with Avaya IP Telephones and Avaya Wireless Access Points These Application Notes describe the configuration of the 3COM OfficeConnect Managed Switch 9 to provide inline Power over Ethernet (PoE) to Avaya IP Telephones and Avaya Wireless Access Points. PoE 2006/01/10
Trisys TAPIT EX with Avaya IP Office Delta Server Configuration steps for the call management and accounting software from DeveloperConnection member Trisys to work with Avaya IP Office. Call Logging 2005/12/13
Configuring Extreme Networks Wireless LAN Solutions for Avaya IP Telephony Infrastructure Solution description to support wireless voice traffic over an Avaya IP Telephony infrastructure using Extreme Networks Wireless LAN Solutions consisting of a WLAN Switch managing multiple Extreme Networks' Access Points. Interoperation 2005/12/12
Kirk IP600 Wireless Server 5.0 with Avaya IP Office 3.0 Configuration steps to allow the Kirk wireless server, which combines wireless DECT with H.323 IP telephony, to communicate with Avaya IP Office. Interoperation 2005/10/28
How to Configure an H.323 IP Trunk between Avaya IP Office and Avaya Communication Manager These Application Notes describe how to configure an H.323 IP trunk between Avaya IP Office and Avaya Communication Manager. Interoperation 2005/09/26
MultiTech CallFinder CF220 with Avaya IP Office Configuration steps required for the MultiTech DID-to-Analog Adapter to work with Avaya IP Office for Analog DID support. Interoperation 2005/09/22
VoIP over Frame Relay Link with Quality of Service using Kentrox Q-Series Routers with Avaya IP Office Configuration to support VoIP over a Frame Relay link with QoS on Kentrox Q-Series routers connected to an Avaya IP Telephony infrastructure for small office scenarios using low traffic serial T-1 links. VoIP 2005/08/30
VoIP over a Site-to-Site IPSec VPN between Kentrox Q-Series Routers connected to an Avaya IP Office Telephony Infrastructure Configuration for Voice over IP over a site-to-site IPSec VPN between Kentrox Q-Series Routers connected to an Avaya IP Office telephony infrastructure. VoIP 2005/08/30
Configuring VPN Tunnels between Avaya IP Office and WatchGuard Firebox X Edge X50W Wireless Configuration description for site-to-site VPN tunnels between Avaya IP Office and the WatchGuard integrated security appliance for small office/home office/teleworkers. VoIP 2005/08/25
Extreme Networks Summit X450-24T with Avaya C363T-PWR Stackable Switch in an Avaya IP Telephony Infrastructure These Application Notes present a sample configuration for using an Extreme Networks Summit X450-24T and an Avaya C363T-PWR Stackable Switch in an Avaya IP Telephony Infrastructure. VoIP 2005/08/24
CyberPath PowerPath PoE4424 Switch with Avaya IP Office Configuration procedures for Avaya IP Office to successfully obtain power and transfer data over standard Ethernet cables from a CyberPath POE switch. PoE 2005/08/04
Extreme Networks Summit 300-24, Summit 400-24P, and Summit 400-24T, Supporting Quality of Service and Power over Ethernet with Avaya Communication Manager, Avaya IP Office, and Avaya IP Telephones These Application Notes describe the procedures for configuring the Extreme Networks Summit 300-24 and Summit 400-24P Switches to provide inline Power over Ethernet (PoE) to Avaya 4600/5600 Series IP Telephones and Avaya Wireless Access Points. PoE 2005/07/27
VoIP over a PPP Link with Quality of Service using Kentrox Q-Series Routers with Avaya IP Office Configuration for supporting Voice over IP over a PPP link with Quality of Service on Kentrox Q-Series Routers connected to an Avaya IP Telephony infrastructure intended for small office scenarios. VoIP 2005/07/27
CTI Data Solutions Proteus Office 5.0 with Avaya IP Office 2.1 Configuration steps for the CTI Data Solutions call management and reporting application, that provides information about telephone usage through a range of reports, to work with Avaya IP Office. Call Logging 2005/06/16
Meru Networks Wireless LAN System with the Avaya IP Telephony Infrastructure Solution for supporting wireless voice communication over an Avaya IP Telephony infrastructure using the Meru Networks Wireless LAN System, which provides network access to the Avaya Wireless IP Telephones, IP Softphone, and Phone Manager Pro. VoIP 2005/05/25
Configuring Enterasys Wireless Access Point 3000 (RBT3K-AG) to Support Avaya IP Office, Avaya IP Wireless Telephones and Avaya Phone Manager Pro These Application Notes describe the procedure for configuring Enterasys Wireless Access Point 3000 (RBT3K-AG) to support Avaya IP Office, Avaya IP Wireless Telephones and Avaya Phone Manager Pro. VoIP 2005/04/02
Braxtel Fluency Communicator Interactive Voice Response with Avaya IP Office Configuration steps required for the Braxtel IVR application, which provides a wide range of customer interaction capabilities, to work with Avaya IP Office. Voicemail 2005/03/10
Avaya IP Office - Small Office Edition Providing IP Trunk and Virtual Private Networking Capabilities for an Avaya PARTNER Advanced Communications System In this sample configuration, the PARTNER Advanced Communications System lines are connected via "POT" ports. Additional IP trunks through a Virtual Private Network using the Internet connect to an Avaya IP412 Office Server at another location. Interoperation 2005/03/10
Vocera Communications System with an Avaya IP Telephony Infrastructure A solution for integrating the wireless communication features of a Vocera Communications System, a DeveloperConnection member, with Avaya IP Telephony. VoIP 2005/03/03
iQ NetSolutions VistaPoint Enterprise with Avaya IP Office Configuration steps required for DeveloperConnection member iQ NetSolutions' VistaPoint Enterprise to successfully interoperate with Avaya IP Office. The iQ NetSolutions VistaPoint Enterprise provides desktop call control for users. Call Control 2005/03/03
VoIP over PPP and MLPPP Links using a Foundry Networks AccessIron AR1204 Access Router, an Avaya G350 Media Gateway with an MM340 WAN Media Module, and an Avaya IP Office In this configuration of DeveloperConnection member Foundry Networks' AccessIron WAN Access Routers, Quality of Service -- based on Layer 3 Differentiated Services -- was implemented across the network to prioritize voice traffic over the WAN. Interoperation 2005/02/14
Colubris Networks CN320 Access Point with an Avaya IP Telephony Infrastructure Solution description to support wireless voice traffic over an Avaya IP Telephony infrastructure using Colubris Networks Access Points, Avaya Wireless IP Telephones, IP Softphone, and Phone Manager Pro. VoIP 2005/01/31
Configuring Avaya IP Telephones with Avaya IP Office Using D-Link DWL-810+ AirPlus Wireless Bridges in Ad-hoc Mode Required steps to deploy Avaya 4600 Series IP Telephones operating remotely from Avaya IP Office IP403 Server via D-Link Wireless Bridges. VoIP 2004/11/24
XTEND Communications Corp. pc/psap with Avaya IP Office in a Municipality/Town Scenario Configuration steps required for DeveloperConnection member XTEND Communications' pc/psap to successfully interoperate with the Avaya IP Office for use in a municipality and/or town scenario. This solution is used only with analog E-911 trunks. Emergency Services 2004/11/24
Configuring Avaya Message Networking Between Avaya IP Office Voicemail Pro and Avaya INTUITY AUDIX Messaging System Configuration steps required for this network configuration. Avaya Message Networking allows users on each messaging system to exchange voicemail messages. Voicemail 2004/10/22
IP Office 403 and SG VPN Application Note VoIP 2004/09/01
Computer Telephony Solutions OAISYS NetSuite 4.2 with Avaya IP Office 2.0 Call Control 2004/07/01
Configuring a Site-to-Site VPN Tunnel Between Avaya Small Office and NetScreen 5XT, and a Dynamic VPN Tunnel Between Avaya Small Office and NetScreen-Remote Client VoIP 2004/06/01
ObjectWorld CallAttendant Office 3.0 with Avaya IP Office 2.0 Call Control 2004/05/01
Configuring NetScreen 50, NetScreen 25 and NetScreen-Remote Client Software with Avaya IP Office and Avaya PhoneManager Interoperation 2004/04/01
Red Hat Linux 9 DHCP Server Configuration for Avaya 4600 Series IP Telephones VoIP 2004/03/01
A Sample Configuration for Voice Print Digital Voice Logger 2.73 with Avaya IP Office System 2.0 Voicemail 2004/02/01
Configuring an Avaya IP Office For Call Display Information via an H.323 Trunk Configuration 2004/02/01
Implementing Encrypted Conversations Between Avaya Softphone Endpoints with Avaya IP Office 403 and Avaya S8300 Media Server Configuration 2004/02/01
A Sample Configuration for iVoice TAPI Speech-Enabled Auto Attendant 3.2 with Avaya IP Office System 1.4 Steps required for the iVoice Speech-Enabled Auto Attendant to interoperate with the Avaya IP Office System. Voicemail 2004/01/21
A Configuration of Avaya Voicemail Pro Networked with Avaya INTUITY AUDIX through Avaya Interchange for Voice Message Exchange Voicemail 2004/01/01
Connecting Avaya 4600 Series IP Telephones with the Cisco Catalyst 3550-24 PWR Inline Power Switch PoE 2003/12/01
A Sample Configuration for Computer Instruments e-IVR Automated Attendant and Voicemail 3.0 with Avaya IP Office System 1.4 Voicemail 2003/12/01
Implementing Avaya IP Office Server Frame Relay FRF.12 with a Cisco MC3810 Router and an Avaya S8300 Media Server and Avaya IP Telephones Interoperation 2003/12/01
A Sample Configuration for iVoice Speech Enabled Auto Attendant 3.2 with Avaya IP Office 1.4 Voicemail 2003/09/01
AutoQoS for VoIP on Cisco Routers and Catalyst Switches Multi-VLAN Environment VoIP 2003/08/01
Configuring Avaya Media Servers and Media Gateways running MultiVantage Software and Avaya IP Office using Foundry Networks Infrastructure in a Third Party WAN Environment Interoperation 2003/06/01
Avaya 4600 Series IP Telephones (Gen-1/Gen-2) Modular Configuration Power Options VoIP 2003/04/01
Configuring TriVium Inc. CallAnalyst V 5.51 with Avaya IP Office Server Call Logging 2003/03/01
Configuring Centralized Voicemail for an Avaya IP Office Server using an Avaya Intuity Audix Co-located with Various Avaya IP-PBXs Voicemail 2003/03/01
How to configure an H.323 IP trunk between an Avaya IP600 Internet Protocol Communication Server and Avaya IP Office Server Interworking Interoperation 2003/02/01
Configuring devices for the Avaya Disaster Recovery Unit (DRU) Solution Emergency Services 2002/12/01
Configuring T1 / PPP Connectivity using Avaya IP Office, Avaya IP600 Internet Protocol Communication Server, Lucent Access Point Router 1000, and Avaya P330R Multilayer Stackable Switch with X330WAN Module Interoperation 2002/09/01
IP Addressing - A Simplified Simplified Tutorial Configuration 2002/07/01
LANs and VLANs - A Simplified Tutorial Configuration 2002/05/01

Filtering Options

Use the filter rows to display only matching entries. The filtering is not case sensitive and by default does not use exact matching (ie. 'call' will match 'call', 'calls', 'caller', etc). The options below can be used to control the filtering operation.

 

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