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Call Apperance Buttons

Call appearance buttons are used to display calls to and from your phone. By having several call appearance buttons, you are able to answer and make several calls, switch between calls and perform other actions.

When all your call appearance buttons are in use, any further calls to your number follow your forward on busy setting if set or otherwise go to voicemail if available.

 

Call Appearance Button Lamps

The following lamp states are used by appearance buttons configured to be call appearance buttons.

Button Lamps

State

button none on

Red off.

Green off.

Idle
The call appearance is not in use and is not currently selected.

button red on

Red on.

Green off.

Idle + Selected
The call appearance is not in use but is the current selected button that will be used if the user goes off hook.

button green on

Red off.

Green slow flash.

Alerting
The matching call appearance is alerting for an incoming call. This is accompanied by ringing. If the user is already on a call, only a single ring is given.

button

Red on.

Green slow flash.

Alerting + Selected
As above but Ringing Line Preference has made this the user's current selected button.

button

Red on.

Green on.

In Use Here
The user has a call connected on the call appearance or is dialing.

button green on

Red off.

Green on.

In Use Elsewhere
The call appearance button is in use on a bridged appearance.

button green on

Red off.

Green fast flash.

On Hold Here
The call has been put on hold by this user.

button green on

Red off.

Green flash.

On Hold Elsewhere
A call on a bridged appearance button matched to the call appearance has been put on hold. Calls on a call appearance that are put on hold by another user will continue to show connected lamp status, though the phone display will indicate a held call.

button green on

Red off.

Green broken flash.

Inaccessible
The button pressed is not accessible. The call is still dialing, ringing or cannot be bridged into.

 

Call Appearance Button Display

idle display

Idle
Indicates that the call appearance is available to be used to make a call or to receive an incoming call.

menu alerting

Alerting
This call appearance is alerting with an incoming call. You can press the >> double-arrow soft key to select the Ignore or ToVm soft key options.

dial internal

Outgoing Call
You have made a call with the appearance but it is not yet connected.

dial connected

Connected
The appearance is the one with which you are currently talking.

dial held

Held
The call that you made or received on the call appearance has been put on hold by the other party.

dial on hold

Holding
You have put the call on hold.

 

 

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© 2009 AVAYA
15-601040 Issue 02.c.-
11:10, 10 September 2009
(apperance_buttons.htm)

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners.

Last Modified: 03/03/2009