Bridged Appearance Buttons

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A bridged appearance button shows the state of one of another user's call appearance buttons. It can be used to answer or join calls on that other user's call appearance button. It can also be used to make a call that the call appearance user can then join or retrieve from hold.

•	When the user's call appearance button alerts, your matching bridged appearance button also alerts. The bridged appearance button can be used to answer the call on the call appearance button user's behalf.

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When the call appearance button user answers or makes a call using that call appearance, your matching bridged appearance button show the status of that call, for example connected, on hold, etc. The bridged appearance button can be used to retrieve the call if on hold or to join the call if active.

•	Bridged appearance buttons are not supported between users on different systems in a Small Community Network.

If you have any bridged appearance and or call coverage buttons, you can set the type of ringing (coverage ring) that should be used when a call alerts on any of those buttons. The options are to use normal ringing, a single non-repeated ring (abbreviated ring) or no ring. The coverage ring setting is only used if you do not already have a connected call. If you already have a connected call in progress, the shorter of your coverage ring and the system administrator set attention ring settings is used.

Bridged Appearance Button Lamps

The following lamp states are used by appearance buttons configured to be bridged appearance buttons.

Button Lamps		Bridge Appearance Button State
	Red off. Green off.	Idle The bridged appearance is not in use.
	Red off. Green slow flash.	Alerting The matching call appearance is alerting for an incoming call. This is accompanied by ringing. If the user is already on a call, only a single ring is given.
	Red on. Green slow flash.	Alerting + Selected As above but Ringing Line Preference has made this the user's current selected button.
	Red off. Green on.	In Use Elsewhere The matching call appearance button is in use.
	Red on. Green on.	In Use Here The user has made a call or answered a call on the bridged appearance, or bridged into it.
	Red off. Green fast flash.	On Hold Here The call has been put on hold by this user.
	Red off. Green flash.	On Hold Elsewhere The call on that call appearance has been put on hold by another user.
	Red off. Green broken flash.	Inaccessible The button pressed is not useable. The call is still dialing, ringing or cannot be bridged into.

Bridged Appearance Button Display

	Idle By default, a bridged appearance is labeled with the name of the user and the label of their call appearance button that your bridged appearance matches.
	In Use The bridged appearance will show when the matching call appearance is in use on a call. The Join soft key, if displayed, indicates that you can intrude into the call to make it a conference call by pressing the soft key or the bridged appearance button.
	Ringing The bridged appearance will shown when the matching call appearance is being presented a call to answer. Typically just a single ring is given on your phone, however that can be changed by the system administrator. You can answer the call by pressing the bridged appearance button.
	Make a Call If idle (see above), you can press the bridged appearance to make a call. The matching call appearance will indicate that it is in use and the other user can join the call by pressing that call appearance.
	Held Call If the other user puts their call on the matching call appearance on hold, your bridged appearance will indicate the held call. You can retrieve the held call by pressing the Pickup soft key or pressing the bridged appearance button.

© 2009 AVAYA
15-601040 Issue 02.c.-
11:10, 10 September 2009
(bridged_appearance_buttons.htm)

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Last Modified: 03/03/2009