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Call Soft Key Options

When making, being presented with and during a call, the >> double-arrow soft key on the display indicates that there are additional options that you can access. The options will vary according to the type of call and system features available to you.

dial connected

Account
Enter an account code to associate with the call.
Answer
Answer a page call, turning it into a normal call.
AutCB
Set an automatic callback on the user that you have called but who has not answered. When they next end a call, the telephone system will call you and when answered, will automatically make a call to the user.
Complete
Complete the transfer of a held call. A Cancel option is also shown which will end the transfer attempt.
Dir
Access the directory in order to select a number by name.
Drop
End the call.
Ignore
Quiet the ringer for the current alerting call. The call will continue alerting until either answered or it goes to voicemail.
Pickup
Answer the call that is held or alerting another user.
ToVM
Send an alerting call to your voicemail.

 

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© 2009 AVAYA
15-601040 Issue 02.c.-
11:10, 10 September 2009
(call_soft_key_options.htm)

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners.

Last Modified: 22/05/2009