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Contacts/Directory

directory menu

This menu is accessed by pressing the key contacts key. It is used to display names and numbers that you can then use for making calls.

The directory includes names stored for use by all users, names stored for use by just you and the name and numbers of all the other users and groups on the phone system.

The Contact Menu diagram shows a summary of the menu options.

The contacts shown in the directory come from a number of sources.

Personal Directory Contacts
These contacts are stored by the telephone system as part of your user settings.
They are displayed on the 1608/1616 phone while you are using it. If you hot desk to another 1608/1616 phone, your personal contacts move with you.
You can have up to 100 personal directory entries[2] which you can add, edit and delete these through the phone.
The system administrator can also add, edit and delete your personal directory entries.
User Contacts
These contacts list all[3] the other users on the telephone system. If your system is part of a Small Community Network of IP Office telephone systems, it includes users on the other systems.
Group Contacts
These contacts list all the hunt groups on the telephone system. If your system is part of a Small Community Network of IP Office telephone systems, it includes those hunt groups that the system administrator has configured to be advertised across the network.
External Contacts
These contacts are viewable and useable by all phone users. These are two types of external contacts:
Some external contacts are entered into the telephone system configuration by the system administrator.[1]
Other external contacts are those imported by the telephone system from other directory sources.

 

Notes

1.If you have been configured as a system phone user by the system administrator, then you can also add, edit and delete some external directory contacts.
This only applies to external directory contacts entered locally into configuration of the IP Office at which you are logged in.
External directory contacts imported by the system cannot be edited.
However, if a local entry is created with the same name or number as an imported entry, the imported entry is discarded in favour of the local one.
2.While each user is allowed up to 100 personal directory entries, the total capacity of the IP Office telephone system may limit the addition of further personal directory entries for any users.
3.The system administrator can set other users as Ex Directory. Those users are then not included in the user directory.

 

 

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© 2009 AVAYA
15-601040 Issue 02.c.-
11:11, 10 September 2009
(contacts.htm)

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners.

Last Modified: 26/02/2009