Voicemail

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Voicemail

If your telephone system includes a voicemail server, pressing the MESSAGES button accesses a series of menus referred to as "visual voice".[1] You can use these menus to playback messages and change various voicemail settings.

•	Checking Messages

•	Record and Send a Message

•	Change Your Mailbox Greeting

•	Select a Voicemail Email Mode

•	Change Your Voicemail Code

•	Turn Use of Voicemail On/Off

•	Transfer to Voicemail

•	Send a Call to Voicemail

By default voicemail is used to answer calls to you that have rung unanswered for your no answer time. It is also used to answer calls when you have do not disturb enabled.

Default Short Codes

Short codes are numbers that you can dial to enable and disable various features. The following are default short codes that may be available. Your system administrator will confirm any additional short codes that they may have configured for your use.

•	Check Messages: *17 Access mailboxes to check for messages.

•	Voicemail On: *18 Allow voicemail to be used to answer calls.

•	Voicemail Off: *19 Stop voicemail being used to answer calls.

•	Voicemail Ringback On: *48 Have voicemail ring your phone when you have any new messages. It will call when you use the phone.

•	Voicemail Ringback Off: *49 Switch off ringback.

Notes

1.	The system administrator can change the default operation of the MESSAGES button to access either visual voice or a spoken voice prompts. That is a system wide setting that will affect all users. This guide assumes the default operation of using visual voice.

© 2009 AVAYA
15-601040 Issue 02.c.-
11:11, 10 September 2009
(gettingyourmessages.htm)

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners.

Last Modified: 02/03/2009