Pickup is used to answer a call ringing elsewhere on the phone system. There are a number of pickup options:
| • | Answer any ringing call on the telephone system. |
| • | Answer a call ringing a particular user. |
| • | Answer a call ringing a particular group. |
| • | Answer a call, not necessarily a group call, ringing the members of a group. |
| 1. | Press the Features soft key if shown. To access the menu during a call, press the  right arrow key (or press the  PHONE key and then press the Features soft key).
 |
| 2. | Press the Select soft key or the OK button or the right arrow key.
 |
| • | To answer a ringing call, press the Any soft key. |
| 3. | The following menus will depend on the type of number entered: |
| • | User Number
 |
| • | To answer a call ringing against the user, press the Pickup soft key. |
| • | To return to entering a number, press the Clear key. |
| • | Hunt Group Number
 |
| • | To answer a call ringing against the members of the group, press the Members soft key. The call does not have to be a call to the hunt group. |
| • | To answer a call ringing for the hunt group, press the Group soft key. |
| • | To return to entering a number, press the Clear key. |
Default Short Codes
Short codes are numbers that you can dial to enable and disable various features. The following are default short codes that may be available. Your system administrator will confirm any additional short codes that they may have configured for your use.
| • | Pickup Any Call: *30
Answer a call ringing on the telephone system. |
| • | Pickup a Group Call: *31
Answer a call ringing a group of which you are a member. |
| • | Pickup a Users Call: *32*N#
Pickup a call ringing a user's extension number (N). |
| • | Pickup a Group Members Call: *53*N#
Pickup a call ringing the members of a group (N). This does not necessarily have to be a group call. |
© 2009 AVAYA
15-601040 Issue 02.c.-
11:10, 10 September 2009
(pickup.htm)
Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing
by Avaya before they become applicable to any particular order or contract. The company reserves the right to
make alterations or amendments at its own discretion. The publication of information in this document does not
imply freedom from patent or any other protective rights of Avaya or others.
All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other
trademarks are the property of their respective owners.
Last Modified: 26/03/2009
|
1608/1616: Call Handling > Answering a Call