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Transferring a Call

To transfer a call your phone must have an available call appearance button. If all your current call appearance buttons are in use, you must end or park one of your existing calls.

1.Press the key transfer TRANSFER key. The current call is automatically put on hold.
conference add
2.Dial the number for the transfer. Alternatively, press Dir to select a destination from the directory.
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•To complete the transfer, press the key transfer TRANSFER key or press the Complete soft key. You can do this while the call is still ringing.
•Transferring a call while it is still ringing is called an unsupervised transfer.
•Transferring a call after ringing finishes is called a supervised transfer.
•If the transfer destination does not answer or, after answering the call, does not want to accept the call, press the Cancel soft key.
3.Press the key transfer TRANSFER key to complete the transfer or press the Complete soft key. If the transfer destination does not answer or does not want to accept the call, press the Cancel soft key.

 

 

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© 2009 AVAYA
15-601040 Issue 02.c.-
11:10, 10 September 2009
(transferringcall.htm)

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners.

Last Modified: 03/04/2009