4620/5620 Phone: The Telephone
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4620/5620 Phone: The Telephone
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Call Appearance Keys |
There are four pages of call appearance and function keys. You can search through these by pressing 
and 
. At default, first page of the main call screen contains three keys set as ‘call appearance’ keys. With these keys the phone is a multi-line phone, indicated as a=, b= and c=. The remaining 21 Function Keys can have system features allocated to them, by your system administrator, that are specific to your requirements (see Function Keys).
Your system administrator can allocate a call appearance key with:
| • | A Bridged Appearance A bridged appearance key matches the status and operation of the call appearance key on a pre-defined colleague’s phone. Hence, you can pick-up, make and receive calls on behalf of your colleague. |
| • | A Line Appearance An IP Office exchange line (but not IP lines) can be allocated to you such that the status of that line is displayed and you can use the line appearance key to make and receive calls. |
| • | Call Coverage Appearance A call coverage appearance key alerts you when a pre-defined colleague is receiving a call. The covered user does not need to be using call appearance keys. Hence, you can pick-up calls on behalf of your colleague. |
| • | System Features System Features, such as Abbreviated Dial (that automatically dials a frequently used number) can be set against key and/or dial pad digits. See Function Keys. |
Having more than two call appearance keys is very useful. When holding a call, you can answer or make another call and then switch between calls, transfer or conference. If you are set to receive call waiting indication, the waiting call is shown against the next call appearance key.
Note
| • | If your phone is operating in single line mode, call appearance keys are not available. |
Caution
| • | Although the system administrator can replace the call appearance keys with Bridged, Line and Call Coverage Appearance keys, this would severely restrict the use of features such as conference and transfer. It is for this reason that it is strongly recommended that all call appearance keys remain at their default settings. |
© 2009 AVAYA 15-601123 Issue 05.a.- 13:55, 16 July 2009 (callappearancekeys.htm) Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners. Last Modified: 19/03/2008 |