4620/5620 Phone:
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The Telephone |
This guide covers the use of the 4620, 4621, 4625, 5620 and 5621 phones on IP Office phone system. These phones are physically similar. The key difference is that the 5620 and 5621 are only supported on the IP Office where as the 4620, 4621 and 4625 are supported on a range of Avaya phone systems.
The diagram below shows the main phone features:

| 1. | Display and Feature Buttons: The Call Appearance Keys enable you to handle multiple calls with the display showing call information. There are 2 pages in the display; giving up to 24 system features that can be allocated to the function keys. See Call Appearance Keys and Overview. The information displayed varies according to the active feature. |
| The display of the 4621 and 5621 phones have a backlight, while the display of the 4625 has a color backlight with built in standby mode. When in standby, lifting the handset or pressing |
| 2. | Message Waiting Lamp: This lamp is used as follows: |
| On (Continuous): There are new messages in your voicemail mailbox, or in another mailbox for which you have been configured to receive "Message Waiting Indication". |
| Flashing: The lamp can also be set to flash when the phone receives a call. See Visual Alerting. |
| 3. | Shifts from one page to another in the same application when the display presents the paging indicator ( |
| 4. | Options: Displays the Options main screen, from which display and application settings can be updated. |
| 5. | Call Handling Buttons: |
| 6. | Numeric (dialling) Pad: Standard 12 button pad for dialling phone numbers. |
| 7. | Adjusts the handset, speaker, headset, or ringer volume, depending on which item is in use. As you increase or decrease the volume, the top display area provides either a speaker, headset, handset, or ringer icon to indicate for which item you are adjusting volume, followed by a visual “volume meter” showing the volume level. These buttons also control the volume of the key click sounds made when you press fixed buttons on the phone, such as the dial pad or softkeys. |
| 8. | Turns off the active SPEAKER, handset, or headset microphone to prevent the other person from hearing you. The associated LED lights steadily when the handset or headset is muted. |
| 9. | With a headset connected, changes audio control from the handset or speaker to the headset. The associated LED lights steadily when the headset is active. The headset jack socket is located on the base of the phone underneath the front edge. |
| 10. | Accesses the SPEAKER feature. The associated LED lights steadily when the SPEAKER is active. The handset is muted while the speaker or headset is in use. |
| 11. | Displays the phone application main screen or, if applicable, exits the current IP Office based feature, such as Speed Dial or Call Log, and normalizes the display. |
| 12. | Used to navigate to or initiate certain features, such as Speed Dial or Call Log, as well as control certain actions within the features. These keys correspond to the text prompts in the display screen immediately above them. |