Erasing the Configuration

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The following processes erases the configuration held in the IP Office control unit's memory. That include both the current configuration in RAM memory and the backup configuration stored in non-volatile Flash memory. Following this the IP Office will restart with a default configuration.

This process should be performed from a PC with a fixed IP address, directly connected to the IP Office control unit and with the IP Office system disconnected from any network. Following this process, the control unit's IP address will default to 192.168.42.1.

•	Do not perform any of these processes unless absolutely necessary. The IP Office's configuration settings can be default through Manager using the File \| Advanced \| Erase Configuration command.

Procedure: Erasing the Configuration via Debug
This process erases the IP Office's configuration settings but does not alter its security settings. It is easier to use than the boot loader method.

1.	WARNING: Ensure that you have a backup copy of the IP Office's configuration before performing this action.

2.	Attach the serial cable between the PC and the DTE port on the IP Office control unit.

3.	Start the terminal program on your PC. Ensure that it has been setup as listed in DTE Port Settings. Within a HyperTerminal session, the current settings are summarized across the base of the screen.

4.	Enter AT (note upper case). The control unit should respond OK.

5.	Enter AT-DEBUG. The control unit should response with the time and date and then Hello> to show it is ready to accept commands.

6.	To erase the current configuration in RAM memory enter eraseconfig. The Hello> command prompt reappears when the action is completed.

7.	To erase the backup configuration stored in non-volatile Flash memory enter erasenvconfig. The Hello> command prompt reappears when the action is completed.

8.	To reboot the IP Office enter reboot. The IP Office will reboot and restart with a defaulted configuration.

9.	Close the terminal program session.

10.	Manager can now be used to alter and then upload an old configuration file or receive and edit the control unit's now defaulted configuration.

Procedure: Erasing the Configuration and Security Settings via the Boot Loader
This process defaults the IP Office security settings and its configurations settings.

1.	WARNING: Ensure that you have a backup copy of the IP Office's configuration before performing this action.

2.	Attach the serial cable between the PC and the DTE port on the IP Office control unit.

3.	Start the terminal program on your PC. Ensure that it has been setup as listed in DTE Port Settings. Within a HyperTerminal session, the current settings are summarized across the base of the screen.

4.	Enter AT (note upper case). The control unit should respond OK.

5.	Switch off power to the IP Office control unit.

6.	Power on the control unit while repeatedly pressing the escape key until you get a Loader message. Below is an example. It may be necessary to repeat this several times until you successfully get the loader message.

P12 Loader 2.4
CPU Revision 0x0900

7.	Enter AT (note upper case). The control unit should respond OK.

•	To erase the alarm log enter AT-X1.

•	To erase the current configuration in RAM memory enter AT-X3. A typical response is Sector Erases (Config) followed by a series of OK responses.

•	To erase the backup configuration stored in non-volatile Flash memory enter AT-X2. A typical response if Sector 2 Erase (NV Config) followed by OK.

•	IP Office 403 only: If running an IP Office 403 control unit, enter AT-X4.

8.	Switch power to the control unit off and then back on. Within the terminal program you should see various messages as the control unit performs various start up tasks.

9.	Close the terminal program session.

10.	Manager can now be used to alter and then upload an old configuration file or receive and edit the control unit's now defaulted configuration.

IP Office Default Settings
The following are the basic default configuration settings for an IP Office system.

System	Name	MAC address of the control unit.
	System Password	password
	License Server IP Address	255.255.255.255
LAN*		LAN1	LAN2/WAN
	IP address	192.168.42.1.	192.168.43.1
	IP Mask	255.255.255.0	255.255.255.0
	DHCP Mode	Server	Server
	No of DHCP IP Addresses	200.	200.

*See Default DHCP/Data Settings detail below.

•	Extensions and Users A user is automatically created for each physical extension port detected in the system. Users are assigned extension numbers starting from 201. User names take the form Extn201, Extn202, ....

•	Hunt Group A single hunt group 200 called Main is created and the first 10 users are placed into that hunt group as members.

•	Incoming Call Routes Two default incoming call routes are created. Voice calls are routed to the hunt group Main. Data calls are routed to the RAS user DialIn.

•

Default Short Codes
IP400 control units are manufactured as either A-Law or U-Law variants. For IP500 control units, A-Law or U-Law variant operation is determined by the IP500 Smart Card installed. Depending on the variant, different sets of short codes are created for the default configuration. Refer to the IP Office Manager application help for full details.

•	Default DHCP/Data Settings When a defaulted IP Office control unit is switched on, it requests IP address information from a DHCP Server on the network. This operation will occur whether the LAN cable is plugged in or not.

•	If a DHCP server responds within approximately 10 seconds, the control unit defaults to being a DHCP client and uses the IP address information supplied by the DHCP server.

•	If no DHCP Server responds, the control unit defaults to being the DHCP server for the LAN using the following settings:

•	For its LAN1 it allocates the IP address 192.168.42.1 and IP Mask 255.255.255.0. It supports 200 DHCP clients using the addresses range 192.168.42.2 and 192.168.42.201, the IP Mask 255.255.255.0 and default gateway address 192.168.42.1 (the Control Unit's LAN1 address).

•	For its LAN2 if supported, it allocates the IP address 192.168.43.1 and IP Mask 255.255.255.0.

•	Note that the IP Office does not check that these addresses are valid and or available on the network.

•	This mode of operation will persist for subsequent power ups, until a config save occurs due to one of the following

•	The unit performs its automatic midnight backup.

•	A configuration is merged using IP Office Manager.

•	A soft reboot is performed using IP Office Manager.

•	A software upgrade is performed.

© 2009 AVAYA
15-601042 Issue 20.i.-
10:13, 18 November 2009
(erase_configuration.htm)

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners.

Last Modified: 12/09/2008