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License Keys CCC

License shows the name as it appears in the IP Office configuration. RFA Name is the name used for the orderable item.

License

Description

RFA Name

SAP

CCC Server

Enables the CCC Server application (Archiver and Wallboard Manager) with support for 1 supervisor, reporting on 5 agents, and one PC Wallboard.

This license is a pre-requisite for all the following CCC licensing.

IP400 CCC SVR

171994

CCC Agents

Enables various numbers of additional agents (5, 10, 20, 50) for CCC reporting.

IP400 CCC AGT

5

171995

10

174469

20

174470

50

174471

CCC Supervisors

Enables additional supervisors (1, 5, 10, 20) up to the maximum of 21 supported supervisors.

IP400 CCC SUP

1

171996

" 5

5

184730

" 10

10

184731

" 20

20

184732

CCC PC Wallboards

Enables additional CCC PC Wallboards for 5, 10, 20, 50 agents.

IP400 CCC PCW

5

172786

" 10

10

174472

" 20

20

174473

" 50

50

174474

CCC Spectrum Wallboards

Enables the operation of between 4 Spectrum wallboards (not Ferrograph). Licenses are cumulative up to a maximum of 16 wallboards.

IP400 CCC Wallboard

4

176196

Report Viewer

Allows additional users (5, 10, 20) access to historic reports.

IP400 CCC Report

5

184726

10

184727

20

184728

CCC Agent Rostering

Enables the Agent Rostering Interface for CCC which provides connection to a 3rd party Agent Rostering package (Blue Pumpkin). No longer supported.

IP400 CCC Rostering

171997

CCC Designer (users)

Enables CCC Report Designer, which permits a supervisor to design and customize their own reports. One license per user. Note: requires the user to have Crystal Report Writer software.

IP400 CCC Designer

171999

 

 

© 2009 AVAYA
15-601042 Issue 20.i.-
10:13, 18 November 2009
(license_keys_ccc.htm)

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners.

Last Modified: 02/01/2009