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Prefix Dialing

Where a prefix has been implemented for outgoing calls, that same prefix needs to be added to trunk settings. The prefix is then used as follows;

•On incoming calls the prefix is added to any incoming ICLID received with the call. That allows the ICLID to be used by IP Office phones and applications to make return calls.
•Previously, on outgoing calls, any prefix on the digits received by the trunk to dial was removed since that prefix will not be valid at the central office exchange. Unlike previous IP Office releases, IP Office 4.0 does not do this and so whichever short codes are used to route a call to a trunk, they must be setup so as to remove the dialing prefix.

 

icon objective Objective
Ensure the correct prefix is added to incoming calls.

 

icon process Procedure

1.Within the IP Office configuration, select icon large line Line.
2.For each line enter the prefix. The location of the relevant setting varies for each trunk type.
•Analog Trunks
line analog prefix
•T1 and T1 PRI Trunks
line t1 prefix
•BRI, E1 PRI, S0 and QSIG Trunks
line bri pri prefix

 

 

© 2009 AVAYA
15-601042 Issue 20.i.-
10:12, 18 November 2009
(prefix_dialing.htm)

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners.

Last Modified: 02/01/2009