IP Office Installation: System Components > Licence Keys
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IP Office Installation: System Components > Licence Keys
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CCR Licenses |
License |
Description |
RFA Name |
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SAP |
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CCR SUP |
The presence of at least one CCR SUP license is required to use Customer Call Reporter. The license is available in 1, 5, 10, 15 and 25 supervisor versions. Multiple licenses can be added to achieve the number of supervisors required up to 30 supervisors. One license instance is consumed for each supervisor configured on the IP Office Customer Call Reporter system, regardless of whether the Supervisor is logged in. |
IPO CUSTMR CALL REPORTER YSPV LIC |
1 |
217655 |
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10 |
217656 |
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20 |
217657 |
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CCR Agents |
Enables support for agents. The license is available in 1, 5 and 50 agent versions. Multiple license can be added to achieve the number of agents required up to the maximum of 150 agents. One license instance is consumed for each Customer Call Reporter agent logged in on the IP Office system. |
IPO CUSTMR CALL REPORTER XAGT LIC |
1 |
217650 |
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5 |
217651 |
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50 |
217654 |
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CCR CCC UPG |
This license allows existing CCC licenses to be used for IP Office Customer Call Reporter. The CCC licenses are used as follows:
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IPO CUSTMR CALL REPORTER UPG LIC |
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217658 |
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© 2009 AVAYA 15-601042 Issue 20.i.- 10:13, 18 November 2009 (sbcc_licenses.htm) Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners. Last Modified: 18/11/2009 |