Call Coverage Buttons

$Show\Hide Navigation$ Manager: Key and Lamp Operation

Call coverage allows a user to be alerted when another user has an unanswered call.

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The user being covered does not necessarily have to be a key and lamp user or have any programmed appearance buttons. Their Individual Coverage Time setting (default 10 seconds) sets how long calls will alert at their extension before also alerting on call coverage buttons set to that user.

The user doing the covering must have appearance buttons including a call coverage appearance button programmed to the covered users name.

•	Note: Call coverage has been supported from IP Office 1.3. However the method of programming and operation has changed with IP Office 3.0. Users of pre-3.0 IP Office systems that used call coverage should refer to "Upgrading from Pre 3.0 IP Office".

Call coverage appearance buttons are not supported between users on different systems in a Small Community Network.

© 2009 AVAYA
15-601011 Issue 23.p.-
07:07, 30 October 2009
(call_coverage_buttons.htm)

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners.

Last Modified: 02/04/2009