Directory

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Directory | Directory Entry

This section is used to edit directory records that are stored in the IP Office system's configuration. These directory records can be manually imported or export using a CSV file.

The IP Office can also use Directory Services to automatically import directory entries from an LDAP server at regular intervals. For IP Office 5.0+ it can also automatically import directory entries from another IP Office. Automatically imported entries are used as part of the system directory but are not part of the editable configuration. Automatically imported entries cannot override manually entered entries.

Directory entries are used for two types of function:

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Directory Dialing
Directory numbers are displayed by IP Office user applications such as Phone Manager and SoftConsole. Directory numbers are also viewable through the Dir function on many IP Office phones. In both cases they allow the user to select the number to dial by name. In this usage, the directory will also contain the names and numbers of users and hunt groups on the IP Office system.

•	The Dir function groups directory entries shown to the phone user into the following categories. In some scenarios, the categories displayed may be limited to those supported for the function being performed by the user:

•	External Directory entries from the IP Office configuration. For IP Office 5.0 this includes HTTP and LDAP imported entries.

•	Groups Groups on the IP Office system. If the system is in a Small Community Network it will also include groups on other IP Office systems in the network (For pre-IP Office 5.0 systems, this feature requires the IP Offices to have Advanced Small Community Networking licenses).

•	Users or Index Users on the IP Office system. If the system is in a Small Community Network it will also include users on other IP Office systems in the network (For pre-IP Office 5.0 systems, this feature requires the IP Offices to have Advanced Small Community Networking licenses).

•	Personal Available for T3 phones, T3 IP phones and 1600 Series phones (IP Office 5.0+). These are the user's personal directory entries stored within the IP Office system configuration.

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Name Matching
Directory entries are also used to associate a name with the dialled number on outgoing calls or the received CLI on incoming calls. When name matching is being done, a match in the users personal directory overrides any match in the system directory. Note that some IP Office user applications also have their own user directory.

•	The IP Office Phone Manager and SoftConsole applications have their own user directories which are also used by the applications name matching. Matches in the application directory may lead to the application displaying a different name from that shown on the phone.

•	Name matching is not performed when a name is supplied with the incoming call, for example QSIG trunks.

On pre-IP Office 5.0 systems, a maximum of 1000 entries are supported in the IP Office system configuration. For IP Office 5.0 systems, a maximum of 2500 directory entries are supported in the IP Office configuration. Using a 1600 Series phone, system phone users can also edit the configuration directory records.

IP Office	Number of Directory Records			Total Number of Directory Records
IP Office	IP Office Configuration	LDAP Import	HTTP Import	Total Number of Directory Records
IP500	2500	5000	5000	5000
IP412	2500	2500	2500	2500
IP406 V2	2500	2500	2500	2500

Directory \| Directory Entry
Control Unit	SOE , IP403 , IP406 V1 , IP406 V2 , IP412 , IP500 .
Software Level	1.0+.
Mergeable	.

•	Name Enter the text, to be used to identify the number. Names should not begin with numbers.

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Number
Enter the number to be matched with the above name. Any brackets or - characters used in the number string are ignored. The directory number match is done on reading from the left-hand side of the number string. Note that if the system has been configured to use an external dialing prefix, that prefix should be added to directory numbers.

For IP Office 5.0, the following characters are supported in directory entries. They are supported in both system configuration entries and in HTTP/LDAP imported entries.

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? = Any Digit
Directory entries containing a ? are only used for name matching against the dialed or received digits on outgoing or incoming. They are not included in the directory of numbers to dial available to users through IP Office phones or applications. The wildcard can be used in any position but typically would be used at the end of the number.

•	In the following example, any calls where the dialed or received number is 10 digits long and starts 732555 will have the display name Homdel associated with them.

•	Name: Holmdel

•	Number: 9732555????

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( and ) brackets = Optional Digits
These brackets are frequently used to enclose an optional portion of a number, typically the area code. Only one pair of brackets are supported in a number. Entries containing digits inside ( ) brackets are used for both name matching or user dialling. When used for name matching, the dialed or received digits are compared to the directory number with and without the ( ) enclosed digits. When used for dialling from a phone or application directory, the full string is dialed with the ( ) brackets removed.

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The following example is a local number. When dialed by users they are likely to dial just the local number. However on incoming calls, for the CLI the telephony provider includes the full area code. Using the ( ) to enclose the area code digits, it is possible for the single directory entry to be used for both incoming and outgoing calls.

•	Name: Raj Garden

•	Number: 9(01707)373386

•	Space and - Characters Directory entries can also contain spaces and - characters. These will be ignored during name matching and dialing from the directory.

© 2009 AVAYA
15-601011 Issue 23.p.-
07:06, 30 October 2009
(config_forms_directoryentryform_.htm)

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners.

Last Modified: 19/03/2009