The IP Office supports a number of methods by which events occurring on the system can be reported. These are in addition to the real-time and historical reports available through the IP Office System Status Application (SSA).
| • | SNMP Reporting (IP Office 2.1+)
Simple Network Management Protocol (SNMP) allows SNMP clients and servers to exchange information. SNMP clients are built into devices such as network routers, server PC's, etc. SNMP servers are typically PC application which receive and/or request SNMP information. The IP Office SNMP client allows the IP Office system to respond to SNMP polling and to send alarm information to SNMP servers. |
| • | In order for an SNMP server application to interact with an IP Office, the IP Office MIB files, provided on the IP Office Admin CD, must be compiled into the SNMP server's applications database. For full details, refer to the IP Office Installation Manual. |
| • | SMTP Email Reporting (IP Office 3.2+)
IP Office 3.2+ can also send alarms to an SMTP email server. Using SMTP requires details of a valid SMTP email account user name and password and server address. If SMTP email alarms are configured but for some reason the IP Office cannot connect with the SMTP server, only the last 10 alarms are stored for sending when connection is successful. |
| • | Use of SMTP alarms requires the SMTP server details to be entered in the SMTP tab. |
| • | Syslog Reporting (IP Office 4.1+)
IP Office 4.1+ can also send alarms to a Syslog server (RFC 3164) without needing to configure an SNMP server. In addition Syslog output can include IP Office audit trail events. |
Multiple event destinations can be created, each specifying which events and alarms to include, the method of reporting to use (SNMP, Syslog or Email) and where to send the events. Up to 2 alarm destinations can be configured for SNMP, 2 for Syslog and 3 for SMTP email.
Enabling SNMP Alarms
| 1. | Select  System. |
| 2. | Select the System Events tab. |
| 4. | Complete the information in the SNMP Info section by entering the SNMP port and community details to match those expected by your SNMP server. Details of installing the MIB files required for SNMP are included in the IP Office Installation manual. |
Editing Alarm Destinations
The Alarms section of the System Events tab displays the currently created alarm traps. It shows the event destinations and the types of alarms that will trigger the send of event reports. Up to 2 alarm destinations can be configured for SNMP, 2 for Syslog and 3 for SMTP email.
| 1. | Select the Alarms sub-tab. |
| 2. | Use the Add, Remove and Edit controls to alter the traps. |
| 3. | Click Add or select the alarm to alter and then click Edit. |
| 4. | For a new alarm, set the Destination to either Trap (SNMP) or Syslog or Email (SMTP). Note that once a destination has been saved by clicking OK it cannot be changed to another sending mode. |
| 5. | The remaining details will indicate the required destination information and allow selection of the alarm events to include. |
| 6. | When completed, click OK. |
© 2009 AVAYA
15-601011 Issue 23.p.-
07:06, 30 October 2009
(config_forms_snmp2.htm)
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Last Modified: 21/01/2009
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Manager: Configuration Settings > System