System

System \| System
Control Unit	SOE , IP403 , IP406 V1 , IP406 V2 , IP412 , IP500 .
Software Level	1.0+.
Mergeable	Changes to Locale, License Server IP Address and Favor RIP Routes over Static Routes require a reboot..

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Name: Default: = System MAC Address.
A name to identify this system. This is typically used to identify the configuration by the location or customer's company name. Some features such as Gatekeeper require the system to have a name. This field is case sensitive and within any network of IP Offices must be unique. Do not use punctuation characters such as #, ?, /, -,. and ,.

•	Contact Information: Default = Blank, Software level = 4.1+. This field is only be edited by service user with administrator rights. If Contact Information is entered, it will set the IP Office system under 'special control'.

•	If the contact information is set using Avaya Integrated Management (AIM), warnings that "This configuration is under Integrated Management Control" are given if the configuration is opened using a standalone version of IP Office Manager. See Loading a Configuration.

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If the contact information is set using a standalone version of Manager, warnings that "This configuration is under special control" are given when the configuration is opened again. This can be used to warn other users of Manager that the IP Office system is being monitored for some specific reason and provide them with contact details of the person doing that monitoring. See Loading a Configuration.

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Locale
This setting sets default telephony and language settings based on the selection. It also sets various external line settings and so must be set correctly to ensure correct operation of the IP Office system. See Supported Country and Locale Settings. For individual users the system settings can be overridden through their own locale setting (User | User | Locale). If this option is selected, it is the installers responsibility to ensure that the settings selected match those required by the line providers.

•	When the IP Office routes a call to the voicemail server it indicates the locale for which matching prompts should be provided if available. The locale sent to the voicemail server by the IP Office is determined as follows:

Locale Source	Usage
Short Code	The short code locale, if set, is used if the call is routed to voicemail using the short code.
System	If no user or incoming call route locale is set system locale is used unless overridden by a short code locale.
Incoming Call Route	The incoming call route locale, if set, is used if caller is external.
User	The user locale, if set, is used if the caller is internal.

•	Customize Locale Settings: Software level = IP Office 4.0 Q2 2007 Maintenance Release + The Customize locale matches the Saudi Arabia locale but with the following additional controls:

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Password: Default = password, Software level = 2.1 to 3.1.
A password for controlling access to the operation of the Control Unit. This is required to upgrade and reboot and to send or receive configurations from the Control Unit. This is a required option and a prompt is given if left blank. For IP Office 3.2+ systems this setting has become part of the security settings.

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Monitor Password: Default = blank, Software level = 2.1 to 3.1.
This password is used by the Monitor and Call Status applications to allow communication with the main unit. If left blank these applications will use the System Password above. For IP Office 3.2+ systems this setting has become part of the security settings.

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Time Offset: Default = 00:00
This setting can be used if the IP Office is in a different time zone from its time server. For example, if the IP Office is 5 hours behind the time server, this field should be configured with -5:00 to make the adjustment. The time offset can be adjusted in 15 minute increments. Note: If the time server is a Manager PC, the adjustment can also be done through the Manager BOOTP entry for the system.

•	TFTP Server IP Address: Default = 0.0.0.0 (Broadcast) For Avaya IP phones using IP Office DHCP, the address set here is used for their TFTP requests for software and settings files.

•	While running, IP Office Manager can act as a TFTP server and provides files from its configured binaries directory. IP Office Manager can be disabled from doing TFTP through the Enable BootP and TFTP Servers command.

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On systems that support an Embedded Voicemail memory card (Small Office Edition, IP406 V2 and IP500), the LAN1 IP Address can be entered to specify that memory card as the TFTP file source. The files required for download must be transferred onto the card using either TFTP from the PC command line (see File Writer IP Address below) or for IP Office 4.2+ through Embedded File Management.

•	HTTP Server IP Address: Default = 0.0.0.0 (Disabled), Software level = 4.2+. If an address is entered here, Avaya IP phones using IP Office DHCP will use that address to request software and settings files. The files for download should be placed in the HTTP server's root directory.

•	For IP Office 4.2, using the Embedded Voicemail memory card is also supported for HTTP file requests for up to 50 IP phones. This is done by setting the TFTP Server IP Address and HTTP Server IP Address to match the control unit IP address. This is supported for up to 50 IP phones total.

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For the IP Office 4.2 Q4 2008 maintenance release, HTTP-TFTP Relay is support using IP Office Manager as the TFTP server. This is done by setting the TFTP Server IP Address to the address of the Manager PC and the HTTP Server IP Address to the control unit IP address. This method is supported for up to 5 IP phones total.

•	Avaya HTTP Clients Only: Default = On. Software level = 5.0+. If selected, the IP Office will only respond to HTTP requests from sources it identifies as another IP Office, an Avaya phone or an IP Office application.

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Phone File Server Type: Default = Custom, Software level = 5.0+.
For H323 phones using the IP Office as their DHCP server, the IP Office's DHCP response can include the address a file server from which the phone should request files. Depending The setting on this field control which address in used in the DHCP response.

•	Custom The IP Office will respond to all HTTP file requests from H323 phones. The H323 phone DHCP response contains the TFTP Address from the TFTP Server IP Address above and the HTTP Address from the HTTP Server IP Address above.

•	Memory Card The IP Office will respond to all HTTP file requests from H323 phones using files from the systems embedded memory card. The DHCP response for H323 phones contains the LAN address of the IP Office for both TFTP and HTTP Address.

•	Manager The IP Office will forward any H323 phone file request to the configured Manager PC IP address below. HTTP-TFTP relay is used for HTTP requests. The DHCP response for H323 phones contains the LAN address of the IP Office for the HTTP Address.

Phone File Server Type	DHCP Response uses...
Phone File Server Type	HTTP Source	TFTP Source
Custom	HTTP Server IP Address	TFTP Server IP Address
Memory Card	LAN IP Address	LAN IP Address
Manager	LAN IP Address	Manager PC IP Address

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Branch Prefix: Default = Blank, Range = 0 to 999999999, Software level = 4.1+.
Used to identify the IP Office system within an Avaya SIP for Branch network linked via an SES server. The branch prefixes of each IP Offices within the network must unique and must not overlap. For example 85, 861 and 862 are okay, but 86 and 861 overlap.

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Local Number Length: Default = Blank (Off), Range = Blank (Off) or 3 to 9, Software level = 4.1+.
Set the default length for extension numbers for extensions, users and hunt groups. Entry of an extension number of a different length will cause an error warning within IP Office Manager. This field is intended for IP Office systems being used in an Avaya SIP for Branch network linked via an SES server, where fixed extension lengths must be used. Note that the Branch Prefix and the Local Number Length must not exceed 15 digits.

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Time Server IP Address: Default = 0.0.0.0 (Default)
The IP Office control unit contains a battery backed clock used to maintain system time during normal operation and when mains power is removed. The time is obtained using Internet Time protocol (RFC868) requests. Entering 0.0.0.1 disables time server updates.

•	0.0.0.0 means default operation. In this mode, following a reboot the IP Office control unit will send out a time request on its LAN interfaces. It first makes the request to the Voicemail Server IP address in its configuration and, if it receives no reply, it then makes broadcast requests.

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If you are running Manager when the voicemail server starts, voicemail does not start as a time server. It is therefore recommended that you have no copy of Manager running when you start or restart the voicemail server. Manager can be disabled from acting as a time server by deselecting the Enable Time Server option (File | Preferences | Edit | Preferences).

•	File Writer IP Address: Default = 0.0.0.0 (Disabled) For Small Office Edition, IP406 V2 and IP500 control units only. This field sets the address of the PC allowed to send files to the memory card in their PCMCIA or CF TII slot.

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License Server IP Address: Default = 255.255.255.255
This is the IP address of the server providing license key validation for the IP Office. The serial number of the Feature Key dongle at that address must match the serial number used to generate the licenses in the IP Office system's configuration. See License for more details.

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For parallel and USB Feature Key dongles this address should be the IP address of a PC running the IP Office Feature Key server software. Note that separate IP Offices cannot use the same Feature Key server for license validation, nor can an IP Office validate its licenses against more than one address.

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Dongle Serial Number
This field is for information only. It shows the serial number of the feature key dongle against which the IP Office system last validated its licenses. Local is shown for a serial port or Smart Card feature key plugged directly into the control unit. Remote is shown for a parallel or USB feature key connected to a feature Key Server PC.

•	AVPP IP Address: Default = 0.0.0.0 (Disabled) Where Avaya 3600 Series SpectraLink wireless handsets are being used with the IP Office, this field is used to specify the IP address of the Avaya Voice Priority Processor (AVPP).

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Conferencing Center URL: Default = Blank (Disabled).
This is the root URL of the web server being used to support Conferencing Center, for example http://server/. This address is then used by the Phone Manager and SoftConsole applications to launch Conferencing Center functions. For Phone Manager, setting this value enables use of the join conference controls.

•	Hide auto record: Default = On (USA)/Off (Rest of World) During call recording by Voicemail Pro, some Avaya phones display REC or similar to show that the call is being recorded. When on, Hide auto record suppresses this recording indication.

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Favour RIP Routes over Static Routes: Default = Off
RIP can be enabled on the IP Office LAN1 and LAN2 interfaces, and on specific Services. When this setting is on, the RIP route to a destination overrides any static route to the same destination in the IP Office's IP Routes, regardless of the RIP route's metric. The only exception is RIP routes with a metric of 16 which are always ignored. Note: If a previously learnt RIP route fails, the IP Office applies a metric of 16 five minutes after the failure. When off, any RIP route to a destination for which a static route has been configured is ignored.