Time Profile

Time Profiles are used by different IP Office services to change their operation when required. In most areas where time profiles can be used, not setting a time profile is taken as meaning 24-hour operation.

•	Pre-IP Office 4.1 time profiles consist of recurring weekly patterns of days and times when the time profile is in effect.

•	IP Office 4.1 time profiles can include time periods on specified calendar days when the time profile is in effect. Calendar entries can be entered for the current and following calendar year.

Hunt Group
A Hunt Group can use time profiles in the following ways:

•	A time profile can be used to determine when a hunt group is put into night service mode. Calls then go to an alternate Night Service Fallback group if set, otherwise to voicemail if available or busy tone if not. See Hunt Group \| Fallback.

•	For automatic voice recording, a time profile can be used to set when voice recording is used. See Hunt Group \| Voice Recording.

Service
A Service can use time profiles in the following ways:

•	A time profile can be used to set when a data service is available. Outside its time profile, the service is either not available or uses an alternate fallback service if set.

•	For services using auto connect, a time profile can be used to set when that function is used. See Service \| Autoconnect.

User
A user can use time profiles in the following ways:

•	Users being used for Dial In data services such as RAS can have an associated time profile that defines when they can be used for that service. See User \| Dial In.

•	Users can be associated with a working hours and an out of hours user rights. A time profile can then be used to determine which user rights is used at any moment. See User \| User.

•	For automatic voice recording, a time profile can be used to set when that voice recording is used. See User \| Voice Recording.

•	For mobile twinning, a time profile can be used to define when twinning should be used. See User \| Twinning.

Incoming Call Route
Incoming Call Routes can use an alternate night service destination. A time profile is then used to set when that destination is used. See Incoming Call Route | Incoming Call Route.

•	For IP Office 4.0 and higher incoming call routes can also use time profiles to specify when calls should be recorded.

•	For IP Office 4.1 and higher, multiple time profiles can be associate with an incoming call route, each profile specifying a destination and fall back destination.

Least Cost Route
A Least Cost Route uses time profiles to determine when the routes should be used. See Least Cost Route | LCR.

ARS
ARS forms use time profile to determine when the ARS form should be used or calls rerouted to an out of hours route.

Account Code
Account Codes can use automatic voice recording triggered by calls with particular account codes. A time profile can be used to set when this function is used. See Account Code | Voice Recording.

Auto Attendant
Auto Attendant supported by embedded voicemail on IP406 V2 and Small Office systems, use time profiles to control the different greetings played to callers. See Auto Attendant | Actions.

Time Profile \| Time Profile
Control Unit	SOE , IP403 , IP406 V1 , IP406 V2 , IP412 , IP500 .
Software Level	1.0+.
Mergeable	Pre-3.2 , 3.2+ .

•	Name: Range = Up to 31 characters This name is used to select the time profile from within other tabs.

•	Time Entry List This list shows the current periods during which the time profile is active. Clicking on an existing entry will display the existing settings and allows them to be edited if required. To remove an entry, selecting it and then click on Remove or right-click and select Delete.

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Recurrence Pattern (Weekly Time Pattern)
When a new time entry is required, click Add Recurring and then enter the settings for the entry using the fields displayed. Alternately right-click and select Add Recurring Time Entry. This type of entry specific a time period and the days on which it occurs, for example 9:00 - 12:00, Monday to Friday. A time entry cannot span over two days. For example you cannot have a time profile starting at 18:00 and ending 8:00. If this time period is required two Time Entries should be created - one starting at 18:00 and ending 11:59, the other starting at 00:00 and ending 8:00.

•	Start Time The time at which the time period starts.

•	End Time The time at which the time period ends.

•	Days of Week The days of the week to which the time period applies.

•	Recurrence Pattern (Calendar Date): Software Level = 4.1+. When a new calendar date entry is required, click Add Date and then enter the settings required. Alternately right-click and select Add Calendar Time Entry. Calendar entries can be set for up to the end of the next calendar year.

•	Start Time The time at which the time period starts.

•	End Time The time at which the time period ends.

•	Year Select either the current year or the next calendar year.

•	Date To select or de-select a particular day, double-click on the date. Selected days are shown with a dark gray background. Click and drag the cursor to select or de-select a range of days.