Manager: Telephone Features
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Manager: Telephone Features
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Private Calls |
IP Office 4.0 and higher provides features that allow users to make calls are being private.
When on, any subsequent calls cannot be intruded on, bridged into or silently monitored until the user's private call status is switched off.
Note that use of private calls is separate from the user's intrusion settings. If a user is set to Cannot be Intruded, switching private calls off does not affect that status. To allow private calls to be used to fully control the user status, Cannot be Intruded should be disabled for that user.
Use of private calls can be changed during a call. Enabling privacy during a call will stop any current recording, intrusion or monitoring.
Privacy only applies to the speech part of the call. Call details are still recorded in the IP Office Delta Server SMDR output and other IP Office call status displays.
| • | Button Programming The button programming action Advanced | Call | Private Call can be used to switch privacy on/off. Unlike the short code features it can be used during a call to apply or remove privacy from current calls rather than just subsequent calls. On suitable phones the button indicates the current status of the setting. |
| • | Short Codes A number of short code features are available for privacy. |
| • | Private Call Short codes using this feature toggle private status on/off for the user's subsequent calls. |
| • | Private Call On Short codes using this feature enable privacy for all the user's subsequent calls until privacy is turn off. |
| • | Private Call Off Short codes using this feature switch off the user's privacy if on. |
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© 2009 AVAYA 15-601011 Issue 23.p.- 07:07, 30 October 2009 (sc_features_private_calls.htm) Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners. Last Modified: 18/03/2009 |