Manager: Telephone Features
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Manager: Telephone Features
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Call Restriction |
Call barring can be applied in a range of ways.
| • | Barring a User From Making Any External Calls For each user, Outgoing Call Bar (User | Telephony | Supervisor Settings) can be selected to stop that user from making any outgoing calls. |
| • | Barring Particular Numbers/Number Types IP Office short codes are used to match user dialing and then perform a specified action. Typically the action would be to dial the number to an external line. However, short codes that match the dialing of particular numbers or types of numbers can be added and set to another function such as Busy. Those short codes can be added to a particular user, to a User Rights associated with several users or to the system short codes used by all users. |
| • | The IP Office allows short codes to be set at user, user rights, system and least cost route. These have a hierarchy of operation which can be used to achieve various results. For example a system short code for a particular number can be set to busy to bar dialing of that number. For a specific user, a user short code match to the same number but set to Dial will allow that user to override the system short code barring. |
| • | Using Account Codes The IP Office configuration can include a list of account codes. These can be used to restrict external dialing only to users who have entered a valid account code. |
| • | Forcing Account Code Entry for a User A user can be required to enter an account code before the system will return dialing tone. The account code that they enter must match a valid account code stored in the IP Office configuration. The setting for this is Force Account Code (User | Telephony | Supervisor Settings). |
| • | Forcing Account Code Entry for Particular Numbers Each IP Office short code has a Force Account Code option. Again the account code entered must match a valid account code stored in the IP Office configuration. for the call to continue. |
| • | Barring External Transfers and Forwards A user cannot forward or transfer calls to a number which they cannot normally dial. In addition there are controls which restrict the forwarding or transferring of external calls back off-switch. See Off-Switch Transfer Restrictions. |
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© 2009 AVAYA 15-601011 Issue 23.p.- 07:07, 30 October 2009 (telephone_callrestriction.htm) Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners. Last Modified: 23/01/2009 |