Manager: Configuration Settings
|
|
User Rights Settings |
|
User Rights act as templates for users, locking selected user settings to the template value. For most of the settings within the user rights tabs, the following options can be selected from an adjacent drop down list. Note that some settings are grouped and are set and locked as a group. |
| • | Apply User Rights Value Apply the value set in the user rights to all associated users. |
| • | The matching user setting is grayed out and displays a |
| • | Users attempting to change the settings using short codes receive inaccessible tone. |
| • | Within the user's Phone Manager the associated fields are grayed out or hidden. |
| • | Not Part of User Rights Ignore the setting. |
Adding User Rights
| 1. | Select |
| 2. | Click |
| 3. | Enter a name. |
| 4. | Configure the user rights as required. |
| 5. | Click OK. |
Creating User Rights Based on an Existing User
| 1. | Select |
| 2. | In the group pane, right-click and select New User Rights from User. |
| 3. | Select the user and click OK. |
Associating User Rights to a User
| 1. | Select |
| 2. | In the group pane, right-click and select Apply User Rights to Users. |
| 3. | Select the user rights to be applied. |
| 4. | On the Members of this User Rights sub tab select the users to which the user rights should be applied as their Working Hours User Rights. |
| 5. | On the Members when out of hours sub tab select which users should use the selected user rights as their out of hours user rights. |
| 6. | Click OK. |
or
| 1. | Select the required user to display their settings in the details pane. |
| 2. | Select the User tab. |
| 3. | Use Working Hours User Rights drop-down to select the user rights required. |
| 4. | If required a Working Hours Time Profile and Out of Hours User Rights can be selected. |
| 5. | Click OK. |
Copy User Rights Settings over a User's Settings
This process replaces a user's current settings with those that are part of the selected user rights. It does not associate the user with the user rights.
| 1. | Select |
| 2. | In the group pane, right-click and select Copy user rights values to users. |
| 3. | Select the user rights to be applied. |
| 4. | Click OK. |
Default User Rights
For defaulted IP Office systems, the following user rights are created as a part of the default configuration. Fields not listed are not part of the user rights.
= Set to On.
= Set to Off.
= Not part of the user rights.
User Rights |
Call Center Agent |
Boss |
Application |
Default |
IP Hard Phone |
Mailbox |
Paging |
T3 |
Priority |
|
|
|
|
|
|
|
|
Voicemail |
|
|
|
|
|
|
|
|
Voicemail Ringback |
|
|
|
|
|
|
|
|
Outgoing Call Bar |
|
|
|
|
|
|
|
|
No Answer Time |
|
|
|
|
|
|
|
|
Transfer Return Time |
|
|
|
|
|
|
|
|
Individual Coverage Time |
|
|
|
|
|
|
|
|
Busy on Held |
|
|
|
|
|
|
|
|
Call Waiting |
|
|
|
|
|
|
|
|
Can be Intruded |
|
|
|
|
|
|
|
|
Cannot be Intruded |
|
|
|
|
|
|
|
|
Force Login |
|
|
|
|
|
|
|
|
Force Account Code |
|
|
|
|
|
|
|
|
Button Programming |
1: a= |
1: a= |
|
1: a= |
1: a= |
|
|
|
Phone Manager Type |
|
|
|
|
|
|
|
|
|
© 2009 AVAYA 15-601011 Issue 23.p.- 07:06, 30 October 2009 (user_rights_settings.htm) Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners. Last Modified: 25/01/2009 |