IP Office Phone Manager : IP Office Phone Manager
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IP Office Phone Manager : IP Office Phone Manager
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Phone Manager Feature Comparison |
The table highlights the differences when running Phone Manager in each version.
Feature |
Lite |
Pro |
PC |
Make and receive calls through the application |
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Configure telephone preferences |
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Configure keyboard shortcuts |
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Show the Caller ID / Name |
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Create Speed Dials |
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Create Busy Lamp fields using speed dials |
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Create multiple speed dial tabs to group busy lamp field icons |
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100 per tab. |
100 per tab. |
View the application in Compact Mode |
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Create a local phone directory |
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View the call history log for all and missed messages |
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View a separate incoming and outgoing call log |
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Collect new voicemail messages |
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Have voice mailbox control from the application. (Intuity and IP Office modes) |
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Create a Personal Distribution List (Intuity mode only) |
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Assign incoming call scripting |
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Show the length of time spent on a call |
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Door opening control |
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Monitor queues |
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Conference control display |
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Conferencing Center action buttons |
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Screen Pop contacts |
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Simple Outlook contact record creation |
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Agent mode |
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Distinctive ringing (.WAV file) |
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ISDN Advice of Charge (AoC) indication (if configured on the IP Office) |
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Post connect dial (sending DTMF when connected to another party) |
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Requires licence key on PBX to operate |
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Identify a call by giving it a descriptive tag |
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Amend the audio codec |
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Set voicemail transfer numbers |
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Create voicemail greeting messages |
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Apply PIN restrictions |
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Use Account Codes |
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Transfer calls using drag and drop. |
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Telecommuter mode. |
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*View the status of an internal user, for example online. |
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*Send Instant Messages (IM) to an internal user. |
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* These features are only available when Microsoft Live Communications Server (LCS) is also available.
© 2009 AVAYA 15-600988 Issue 18.a.- 23:03, 06 July 2009 (featurecomp.htm) Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners. Last Modified: 24/01/2008 |
