You must login to Phone Manager before you can use the application. The Login window contains details so that Phone Manager can communicate with the telephone system. If you are unable to login, see your system administrator.
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Tip: If you use the Remember Password option below, on subsequent Phone Manager restarts the Login menu is not shown if connection to the IP Office is okay.
To start Phone Manager:
1.
Click Start > Programs > IPOffice > PhoneManager. The IP Office Phone Manager Login window opens.
2.
If an Agent Mode section is also shown, the Phone Manager will allow you to enter the extension number of the physical extension which you want to use whilst logged on. See Logging in as an Agent. Do not enter your own extension number in the Agent Mode section.
3.
In the User Name\Extn field, type your extension number or user name. The user name is case sensitive. Alternatively, click User List to open the list of users on the currently selected IP Office system.
4.
In the Password field, type your password if you have been given one by your system administrator.
5.
If you want Phone Manager to automatically login when started in future, select Remember Password. To return to the Login menu in future, start Phone Manager and select File | Login.
6.
The field Unit Name\IP Address contains the IP address of the IP Office System. Click Browse to select a different system.
7.
Click OK. If the OK button is unavailable, there are several possible reasons:
·
There is an incorrect IP Office IP Address. Click Browse and select the IP Office Control Unit from the list.
·
There is an invalid user name or password. Enter your details again. Remember that both the user name and password are case sensitive. You can select the user name from the User List window.
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There might be network problems. For more information, see your system administrator.
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Your telephone might not be connected to or logged on to the telephone system.
8.
For Phone Manager Pro users set to telecommuter mode an additional menu will appear asking "Where do you want to work", see Telecommuter Mode.
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make alterations or amendments at its own discretion. The publication of information in this document does not
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IP Office Phone Manager : IP Office Phone Manager
