Most email clients that support IMAP display IMAP messages in a separate folder. The contents of that folder are synchronized when the folder is viewed.
Note that the types of icons used and whether different icons are supported for different message statuses depends on the email client used.
The following should be noted about the IMAP folder view:
| • | New messages are presented as a closed envelope. |
| • | Read messages are presented as an open envelope. |
| • | Priority messages are indicated as such. |
| • | Private messages are not indicated as such. |
| • | Saved messages are not indicated as such. |
| • | Deleted messages are indicated as deleted but remain visible. |
| • | The voicemail server does not actually delete messages until at least 24 hours after it was marked as deleted. |
| • | Deleted messages are no longer accessible through the voicemail telephone prompts interface or Visual Voice. |
| • | Deleted messages can be undeleted. Those messages are then available through all the mailbox interfaces. |
| • | Moving a message in the IMAP folder to another folder in the Email client will cause the email to be copied to the new folder and the original message is shown as deleted in the IMAP folder. |
| • | The Voicemail Pro housekeeping settings for automatic deletion of different message types (New, Read and Saved) are still applied. |
| • | IMAP cannot be used to send or forward messages to other voicemail mailboxes. |
© 2009 AVAYA
15-601063 Issue 21.e.-
09:17, 20 October 2009
(420using_imap.htm)
Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing
by Avaya before they become applicable to any particular order or contract. The company reserves the right to
make alterations or amendments at its own discretion. The publication of information in this document does not
imply freedom from patent or any other protective rights of Avaya or others.
All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other
trademarks are the property of their respective owners.
Last Modified: 09/01/2009
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Voicemail Pro: Mailbox Access Controls