Voicemail Pro:
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Voicemail Pro:
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Mailbox Access Controls |
With IP Office mailbox owners can control their mailbox and messages in a number of ways after they have logged in to the mailbox.
| • | Standard IP Office Mailbox Mode This is the only mode for Voicemail Lite. Voicemail Pro can also be set to run in this mode rather than Intuity emulation mode. |
| • | Intuity Mailbox Mode This is the default mode for Voicemail Pro. It provides through a series of spoken prompt menus an IP Office emulation of many of the Avaya Intuity features. |
| • | Phone Manager The Phone Manager application enables a user to switch voicemail and voicemail ringback on/off. Phone Manager Pro also provides full visual access to a user's voicemail and allows messages to be played back and controlled through their PC. |
| • | Visual Voice This is a system of display menus rather than spoken prompts that can be used to access a mailboxes. |
| • | UMS Web Voicemail This method of access allows users to access mailboxes using a web browser. The user must be configured for UMS. The feature is licensed. |
| • | UMS IMAP Email Access This method allows users to access mailbox messages through a IMAP compatible email program. The user must be configured for UMS. The feature is licensed. |
| • | UMS Exchange 2007 Allows playback via a user's PC using Outlook 2007. |
If a mailbox does not have a recorded name greeting, when that mailbox is accessed to collect messages, the caller is asked to record their name before proceeding to collect messages. The name greeting is used for functions such as Dial by Name actions and Intuity mode name lookup (**6).
| • | Tip As Voicemail Pro system administrator, you should ensure that mailbox owners have the help and user guide for their type of mailbox available to them. There is an IP Office User Guide and an Intuity Mailbox User Guide. Both are available in PDF and online help formats. |
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© 2009 AVAYA 15-601063 Issue 21.e.- 09:17, 20 October 2009 (mailbox_overview_mailbox_control.htm) Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners. Last Modified: 05/05/2009 |