Show\Hide Navigation Voicemail Pro: Mailbox Access Controls
Up Down Back Forwards Print Synch Bookmark and Share Bookmark and Share

UMS Exchange 2007

UMS can be configured to use a users Exchange 2007 email account as the user's voicemail message store rather than the voicemail server. The user can then see and playback messages through their email inbox.

This option requires the Exchange 2007 server to include the Unified Messaging component.

exchange01

•Mailbox access using the telephone, visual voice or Phone Manager is done against voicemail messages in the email account.
•Access using UMS IMAP and UMS web voicemail is not supported.
•Messages are not subject to Voicemail Pro housekeeping.
•Only voicemail messages in the inbox are recognized. If a message is moved to another mailbox folder it is no longer visible to the voicemail system.
•Message waiting indication (MWI) is supported.

 

•Note
When using an Exchange 2007 server as the message store for a user's voicemail messages, the voicemail server will deliver messages to the Exchange server on completion of the recording. However, the presentation to Outlook and back to the voicemail server for message waiting indication (MWI) and access via telephone is delayed by Exchange server processing. The delay is typically 1 or 2 minutes. The same delay also applies to changes in the message status that affect message waiting indication.

 

© 2009 AVAYA
15-601063 Issue 21.e.-
09:17, 20 October 2009
(ums_exchange_2007.htm)

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners.

Last Modified: 19/05/2009