Show\Hide Navigation IP Office Product Description: Phone Manager
Up Down Back Forwards Synch Print Feedback Bookmark Search

Phone Manager System Requirements

Phone support:

Any telephones connected to IP Office, although hands-free operation is only supported on suitable Avaya Digital and IP telephones.

PC requirements:
Always refer to the latest Avaya IP Office Technical Tip or Technical Bulletin for any updated information with regard to Operating Systems, Service Packs or PC hardware
Refer to Technical Specifications section of the Product Description for Operating System and Hardware requirements
Licensing:
Phone Manager Pro:
Requires a Phone Manager Pro license for each user.
Phone Manager PC Softphone:
Requires an IP Office PC SoftPhone license in addition to the Phone Manager Pro user license. There must be equal or greater Phone Manager Pro licenses than PC SoftPhone licenses. The use of a headset is strongly recommended. Operation through standard speakers and integral PC microphones is possible but not recommended.
Phone Manager Pro screen popping provides integration with Microsoft Outlook 2000/2003/XP, Act! 6.0 and 2005, Maximizer 7.5 and 8.0 Enterprise, Goldmine 6.0 and 6.7.
Phone Manager PC Softphone supports QoS in the form of DiffServ for both Windows XP/2000.
Phone Manager PC Softphone can be used over a wireless LAN; in this configuration no more than 3 simultaneous calls can be supported per access point.
Up to 360 Phone Manager users can be supported on the same LAN subnet as IP Office. Where remote subnet Phone Manager users are deployed, up to 10 remote users will receive BLF updates.
Up to 5 Phone Manager users can be supported on a single Citrix thin client server
Instant Messaging options require the network to have a Microsoft Live Communication Server (LCS) with both a server license and client licenses for each user. Phone Manager has been verified as compatible with Microsoft LCS 2003 and 2005. No additional license is required in IP Office.

 

Up Down Back Forwards Synch Print Feedback
© 2008 AVAYA
15-601011 Issue 17.f.-
12:34, 02 July 2008
(phone_manager_pc.htm)

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners.

Last Modified: 09/04/2008