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Avaya

The Avaya Menu can be accessed by pressing Menu (in the idle state) or Option (when on an active call) for at least 2 seconds. The options available will depend on those configured on IP DECT Mobility Manager by your system administrator and the state of the phone (idle or active on a call).

Menu arrow keys Avaya OK or hold down Menu for 2 seconds

 

Avaya Menu in the Idle State

Directory - the directory allows you access to phone numbers stored on the system.
A maximum of 1000 entries are supported in the IP Office system directory. When searching the 3711's directory (enter an initial character or press OK), up to 200 directory entries are listed.
External Dir - the IP Office system directory.
Internal Dir - this directory contains the IP Office Users and Hunt groups.
Call Pickup - allows you to pick up any call ringing on another extension.
Directed Call Pickup - allows you to pick up a call ringing on a specific extension. To use this feature enter the extension number of the extension receiving the incoming call, after the short code is presented.
Directory - opens the directory to select an entry from the directory to pickup the call.
User Input - allows you to enter the number to pickup the call.
Selections - opens the Caller List, Redial or Telephone Book to select an entry to pickup the call.
Send All Calls - select Enable to set your extension as 'Do Not Disturb'. Select Cancel to remove 'Do Not Disturb'.
Call Forward - allows you to configure your call forwarding options. If the forward number is not configured, the call forward feature will not work. The forward number must be configured before configuring the Call Forward feature. For details on how to configure your forward number, see Calling. After selecting call forward, you are presented with the following options:
All - forwards all calls unconditionally to the destination specified by the forward number set for the users extension.
Busy - forwards calls to the destination specified when the phone is busy.
Cancel - cancels all call forwarding options. However, the forward number is retained.
Ride (Unpark) - allows you to retrieve a parked call. For details on un-parking a call, see Calling.
Directory - opens the directory to select an entry from the directory to un-park the call.
User Input - allows you to enter the number to unpark the call.
Selections - opens the Caller List, Redial or Telephone Book to select an entry to unpark the call.
WML Portal - allows access to WML sites. Select a site from the list (if configured by your system administrator) or enter a WML address manually.

 

Avaya Menu in the Active Call State

Directory - the directory allows you access to phone numbers stored on the system. As described above.
Consultation Call (Enquiry Call) - allows you to talk to another party while on a call. During a connection another party can be consulted. See Calling for details on making a consultation call.
Transfer - allows you to transfer a call to another caller. For details on transferring a call, see Calling.
Conference - during a call you can create a conference between callers. When selected, it places the current call on hold, then conferences all held calls together. For details on creating a conference, see Calling.
Park - during a call you can park a call. For details on parking a call, see Calling.

 

The options; Consultation Call, Transfer, Conference and Park above, are all followed by a common set of options for the use of the feature.

Directory - opens the directory to select an entry to perform one of the four options above.
User Input - allows you to enter the number to perform one of the four options above.
Selections - opens the Caller List, Redial or Telephone Book to select an entry to perform one of the four options above.
WML Portal - allows access to WML sites.

 

All telephony features can be accessed via short codes. You can enter these by using *, # and digits 0-9.

 

 

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© 2008 AVAYA
15-601084 Issue 05.b.-
10:22, 03 October 2008
(menu__avaya.htm)

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners.

Last Modified: 22/05/2008