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9500 Series Telephone User Guide

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Account Codes

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The telephone system can store a number of account codes. Account codes may be used to keep track of calls in relation to particular activities or clients. They can also be used to keep track of calls by particular users or sets of users.

When an account code is entered while making a call or during a call, that account code is included in the call records output by the system.

Accounts entered are checked against those stored by the telephone system. If an invalid code is entered, the account code is requested again.

The system administrator can configure certain numbers or types of numbers to require entry of an account code before you can continue making a call to such a number.

The system administrator can also configure a requirement for you to enter an account code before making any external call.


Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

2019 AVAYA
Issue 15.a.-
Wednesday, February 13, 2019