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9500 Series Telephone User Guide

> Answering Calls

Displaying Other Calls

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The phone can handle multiple calls at the same time. Whilst you can only have one connected call at any time, you can have other calls on hold, parked and further incoming calls alerting. The status of each call (except parked calls) is indicated by a separate call appearance button for each call.

Changing the currently displayed call before starting a conference affects which calls are conferenced. See Context Sensitive Conferencing.

To change which call is currently highlighted:

1.Use the up and down cursor keys to select the current highlighted call appearance. This can be done without affecting any currently connected or held calls.  

On most phones in the series, the background shading indicates the currently highlighted call.

The soft keys at the bottom of the display automatically change to reflect actions that can be performed on the call, if any, associated with the currently highlighted button.


Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

2018 AVAYA
Issue 14.c.-
Tuesday, December 4, 2018