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9500 Series Telephone User Guide

When you are in 'do not disturb,' your callers are redirected to voicemail if available.  Otherwise, the caller hears busy tone.

People calling from numbers in your 'do not disturb' exceptions list can still call you. However, forwarding can still be applied to these calls.

Calls to any hunt group of which you are a member are not presented to you (unless you are the last available member of the group).

Enabling 'do not disturb' will not affect any calls already being presented to your phone.

You can still use the phone to make outgoing calls. When you go off-hook you will hear broken dial tone.

N = No Calls (Do Not Disturb)
An N is shown after your extension name on the phone's idle display when you have do not disturb enabled.

Default Short Codes

Short codes are numbers that you can dial to enable and disable various features. The following are default short codes that may be available. However, your system administrator can remove and change the short codes available to you or all users. To use a short code, you may have to put your currently call on hold.

Switch Do Not Disturb On: *08
Set your phone to 'do not disturb.'

Switch Do Not Disturb Off: *09
Switch off 'do not disturb.'

Add a Do Not Disturb Exception Number: *10*N#
Add a number (N) to your list of 'do not disturb' exceptions.

Delete a Do Not Disturb Exception Number: *11*N#
Remove a number (N) from your list of 'do not disturb' exceptions.

Cancel All Forwarding: *00
Switch off any forwarding (includes 'forward unconditional,' 'forward on busy,' 'forward on no answer,' 'follow me,' and 'do not disturb').


Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

2019 AVAYA
Issue 15.a.-
Wednesday, February 13, 2019