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9500 Series Telephone User Guide

Voicemail email is a feature where emails are sent to your email address when your voicemail mailbox receives a new voicemail message. The email can include the voicemail message as an attachment or it can be just an alert.

Through the Visual Voice menu you can change the mode of voicemail email operation.

1.Press the key messages MESSAGES button.

Depending on how your system is configured, you may be required to enter your voicemail password and then press Done.

2.The Visual Voice menu is displayed.

3.Use the up and down cursor keys to scroll to the option Email. This option is only available if your email address has been set in your voicemail settings by the system administrator.

4.The menu displays your current voicemail email mode setting. Press Change to scroll through the possible settings:

Off - Do not send any emails.

Copy - Send an email with a copy of the new voicemail message attached.

Forward - Send an email with the new voicemail message attached and delete the message from the voicemail mailbox.

Alert - Send an email telling you there is a new message but do not attach a copy of the message.

5.When the required setting is displayed, press Save. To exit without changing the setting, press Cancel.

Access Control

Your system administrator can configure whether you can access this menu option. See Menu Access Control.


Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

2019 AVAYA
Issue 15.a.-
Wednesday, February 13, 2019