Holding a call and parking a call are two similar actions. The current caller is placed on hold and hears music if available. The table below summarizes the main differences between parking a call and holding a call.

When used to park or hold a call...

Hold

Park

... the call occupies an appearance button.

Yes

No

... the caller hears music on hold if available.

Yes

Yes

... the call can be retrieved by other users dialing a short code.

No

Yes

... the call recalls you automatically if your phone is idle.

Yes
Default 15 seconds

Yes
Default 5 minutes.

... can be used with conference calls.

Yes

No

... can be used to start or add calls to a conference.

Yes

No

... the call is assigned a unique ID.

No

Yes