Please enable JavaScript to view this site.

9500 Series Telephone User Guide

> » No topics above this. «

Holding and Parking Calls

Scroll Prev Up Next More

Holding a call and parking a call are two similar actions. The current caller is placed on hold and hears music if available. The table below summarizes the main differences between parking a call and holding a call.

When used to park or hold a call...

Hold

Park

... the call occupies an appearance button.

Yes

No

... the caller hears music on hold if available.

Yes

Yes

... the call can be retrieved by other users dialing a short code.

No

Yes

... the call recalls you automatically if your phone is idle.

Yes
Default 15 seconds

Yes
Default 5 minutes.

... can be used with conference calls.

Yes

No

... can be used to start or add calls to a conference.

Yes

No

... the call is assigned a unique ID.

No

Yes

 

 

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

2018 AVAYA
Issue 14.c.-
Tuesday, December 4, 2018