The following keys are found on the phone:

Key

Description

soft key

Soft Keys - The keys below the display have variable functions. When the key is active, its function is indicated by the text label above it.

key messages

Message - This key is used to access your voicemail system. By default this uses a series of menus on your phone's display.

navigation keys

Navigation Keys - Press the up arrow up and down down arrow arrow keys to scroll through lists. In some menus, you can also use the left arrow left and right right arrow arrow keys to enter and exit different levels of the menu. A menu option that accesses a sub-menu is indicated by the ... dots (ellipsis) icon after its name.

ok button

OK - The OK key normally matches the function offered by the leftmost soft key below the screen.

key phone

PHONE - This key is used to exit any menu you are in and return to the appearance buttons menu. During a call it can also be used to toggle the options displayed on the appearance menu.

key menu

MENU - This key is used to access a menu for phone settings and information. These are settings stored by the phone itself rather than the telephone system.

key contacts

CONTACTS - This key is used to display the various directories (personal and shared) of names and telephone numbers to which you have access.

key call log

CALL LOG / HISTORY - This key displays a record of your most recent calls (answered, missed, and outgoing). The button is illuminated when you have new missed calls.

keys volume

VOLUME - Press + plus or – minus on the Volume key to adjust the volume of the incoming call. Separate volumes can be adjusted for the ringer, handset, headset, and speaker.

key headset

HEADSET - This key is used to answer and end calls using a headset connected to the phone's headset socket. The button is lit when you are connected to a call using the headset.

key mute

MUTE - This key can be used to mute your speech to the currently connected call. The button is lit while mute is active.

key speaker

SPEAKER - This key is used to answer and end calls using the phone's handsfree speaker and microphone. The button is lit when you are connected to a call handsfree.

key forward

FORWARD - This button provides direct access to the forwarding menu options.  

button or x1_button

These keys have two roles:

Appearance Keys - These buttons represent calls that you can make or receive.
Feature Buttons - Those keys not configured as appearance keys can be used for other functions.
On touch screen phones, these buttons are replaced by their text labels on the screen.
The CONFERENCE, DROP, HOLD, REDIAL and TRANSFER keys found on other Avaya phones are presented as soft key functions relative to the current call.