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9500 Series Telephone User Guide

Pickup is used to answer a call ringing elsewhere on the phone system.

To pickup a call:

1.Press the Features soft key if shown. To do this during a call, press the key phone PHONE key and then press the Features soft key.

2.Use the up and down cursor keys to highlight Pickup. Press Select.

To answer a ringing call, press the Any soft key.

To answer a call ringing against a particular target, dial the target's number. Alternatively, press the Dir soft key to select the target from the directory.

3.The following menus will appear depending on the type of number entered:

User Number

To answer a call ringing against the user, press the Pickup soft key.

To return to entering a number, press the Clear key.

Hunt Group Number

To answer a call ringing against the members of the group, press the Members soft key. The call does not have to be a call to the hunt group.

To answer a call ringing for the hunt group, press the Group soft key.

To return to entering a number, press the Clear key.

Access Control

Your system administrator can configure whether you can access this menu option. See Menu Access Control.

Default Short Codes

Short codes are numbers that you can dial to enable and disable various features. The following are default short codes that may be available. However, your system administrator can remove and change the short codes available to you or all users. To use a short code, you may have to put your currently call on hold.

Pickup Any Call: *30
Answer a call ringing on the telephone system.

Pickup a Group Call: *31
Answer a call ringing a group of which you are a member. You can use this even if your group membership is currently set to disabled.

Pickup a Users Call: *32*N#
Pickup a call ringing a user's extension number (N).

Pickup a Group Members Call: *53*N#
Pickup a call ringing the members of a group (N). This does not necessarily have to be a group call.

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

2019 AVAYA
Issue 15.a.-
Wednesday, February 13, 2019