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9500 Series Telephone User Guide

You can shutdown the telephone system for a specified number of minutes. Note that this is not a polite shut-down, once you have confirmed the action, any existing calls and services using the telephone system will start being disconnected. The telephone system will then remain unavailable for the duration you specify, the default being 10 minutes. After the shutdown duration, there will be a further short delay for the telephone system to complete its restart.


A shutdown must always be used to switch off the system. Simply removing the power cord or switching off the power input may cause errors.

This is not a polite shutdown, any users calls and services in operation will be stopped. Once shutdown, the system cannot be used to make or receive any calls until restarted.

The shutdown process takes up to a minute to complete. When shutdown, the CPU LED and the base card LEDs 1 and 9 (if trunk daughter card fitted) will flash red rapidly. The memory card LEDs are extinguished. Do not remove power from the system or remove any of the memory cards until the system is in this state.

To restart a system when shutdown indefinitely, or to restart a system before the timed restart, switch power to the system off and on again.


1.Press the Features soft key if shown. To do this during a call, press the key phone PHONE key and then press the Features soft key.

2.Use the up and down cursor keys to highlight Phone User. Press Select.  

3.Use the up and down cursor keys to highlight System Administration.

!Note: This option is only present if you have been configured as a system phone user by your system administrator.  

4.Enter your security PIN (login code) and press Done.

5.Use the up and down cursor keys to highlight System Shutdown. Press Select.

6.The current default timeout (10 minutes) setting is shown and can be used by pressing OK soft key. Otherwise, enter the timeout required in hours and minutes and then press the Ok soft key.

The allowable range for the timeout is from 00:00 to 24:00. Note that a timeout of 00:00 indicates infinite (no) timeout.

The Ok soft key is not displayed if the timeout entered is not within the allowed range.

To enter the : symbol in the timeout press either the * or # key.

To delete the previous digit or character entered press the left cursor key.

7.After pressing the Ok soft key, you will be asked to confirm whether you want to shutdown the telephone system. Only proceed if you are sure. If you are not sure press Back.

8.If you press the Confirm soft key, the telephone system will switch itself to a shutdown state. This will disconnect all current calls and services.


Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

2019 AVAYA
Issue 15.a.-
Wednesday, February 13, 2019